I have updated my billing information as requested but I still cannot login to my account. Can you advise please?

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homestead billing
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Sinead8904

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Posted 2 months ago

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Michelle C, Employee

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Hello,

I do see a recent log in to the account, were you able to log in? Your username is your gmail on file and if you are not sure on the password I can send a password reset email. 
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Sinead8904

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I was able to log in perfectly fine until this morning.  I know I am using the correct password as I didn't change it.  Can you advise if perhaps the account is on "suspended"
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Michelle C, Employee

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There is no suspension or any reason you would not be able to log in. I see another log in from a few minutes ago and you do need to be logged into your account to respond in the community. Click on this link and if you are already logged in it will open your account, if not put in your log in credentials. 
https://www.homestead.com/~site/Login/index.ffhtml

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