I have had zero visitor tracking for 2 weeks but I'm getting emails from the site from customers.

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Hi Elizabeth, I have had zero visitor tracking for 2 weeks  but I'm getting emails from the site from customers.  When will this be fixed?
Thanks Louise
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Louise6777

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Posted 4 months ago

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Elyzabeth , Official Rep

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Hello,

We were previously experiencing an issue, which we were able to resolve, where the "View Stats" button wasn't redirecting to the proper URL and https visits weren't tracking. In fixing this issue, it seems that there is now an issue with the stats on non-secure sites. If you follow the process to secure your domains through Cloudflare, your stats would start functioning:

https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-website-with-https

We will continue to troubleshoot this on our end.

My other suggestion would be to use a free program like Google Analytics,which is a more advanced and more updated tracker than is available in Sitebuilder Plus.

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