I have difficulty on my business email

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 I have difficulty on my business, due to one of my partner company cannot sent email through "rc-goldenrobot.com". Their email is "@otc.co.th" Example of email addresses are satoshi-nakamura@otc.co.thnathawut@otc.co.th, kazuto.matsunaga@otc.co.th and etc. Please help me to be able to receive the emails from them in the future. Their might be some blocked, until now I just get the problem with this company's email.  
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Posted 2 years ago

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Drew N, Alum

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I do not see any messages from those addresses or even that domain reaching our servers. If they are being blocked, it appears to me that it is happening before we receive the message. This may be something they need to track from their side with their mail admins.

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