I have added a new email address and it will not let me log in.

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  • Updated 11 months ago
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I have added a new email address and it will not let me log in. I continually get this when we try to log in: An error occurred. (USR-0015, -603928881-3235243) Frustrating that there is no number to call and get help.
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Derek0527

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  • frustrated!

Posted 11 months ago

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Drew N, Community Manager

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That error looks like the Open Xchange error. You were converted away from that Webmail. You should be logging in at https://emailmg.homestead.com/roundcube/

If you still have an issue, let me know which is the new email.
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Derek0527

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Awesome thank you for some reason my email still opens in the old one which i prefer :) but new guys can deal thanks.
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Drew N, Community Manager

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Well, eventually you will all need to switch. The Open Xchange servers will not be online forever. Sorry about that.

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