I finally upgraded to the mobile

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mobile site not working.  I upgraded.  worked fine, hour later it was down and actually it is redirecting to a site that isn't mine! I'm a little freaked what do I do?
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Anne1431

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Posted 5 months ago

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Anne1431

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when you see the redirect page it says that it is under construction.
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Anne1431

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I thought the redirect would automatically be installed with the upgrade to easier mobile? when I go into the DudaMobile site it's telling me that I need to add the redirect.  I am confused and feel like I am missing the point of this was an easy mobile upgrade.
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Drew N, Community Manager

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That particular domain is hosted at Network Solutions and uses their nameservers. The first thing you need to do is log into your Duda account and find out the CNAME record they need you to add. They have 2 or 3 different ones and I don't know which you need. Then you log into the domain account and update the DNS record. If there is one with a host of "m" change it to what Duda gives you.
If there is not a record with host "m" add it. Do not place quotes around the m.
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Anne1431

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I don't mean to be rude, but are you an actual employee of Homestead or a fellow forum member. if you are an employee, I don't understand, CNAME, how am I supposed to know?I don't know what a domain account and DNS record is? 
It was advertised on the Homestead website as an easy to update and use program.  how is it that this is not?
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Drew N, Community Manager

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I am an employee of Homestead. Unfortunately, these are the actual terms. DNS is domain name service. It is what is responsible for converting an easy address like homestead.com, in to the numbers that actually tell your browser how to find the site. The nameservers are where you can edit these records. You are using the nameservers for the domain host, which means they need to be updated through that account at Network Solutions, which we do not have access to. A CNAME is a type of record that is commonly used for addressing. In your Dudamobile account on the GoLive tab, you should see info for this record. If you can contact Network Solutions support, they will be able to assist you in editing. I am guessing, this will be the information they need, but it could be different.
CNAME:
Host Name/Alias: m
Value/Destination: mobile.dudasite.com
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Anne1431

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thank you for your time, I really do appreciate it. this is just frustrating.
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Drew N, Community Manager

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I fully understand. I am chatting with your agent. If he needs anything I will be there to help.

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