I do not have my store on my website. A visitor to m y website went on eCommerce. How can they do that if I don't have the store listed?

  • 0
  • 1
  • Problem
  • Updated 6 months ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content

I do not have my store accessible on my website. Today, a visitor spent time on eCommerce. How can they do that if I don't have the store listed? I'm worried I'm about to be scammed somehow.
Photo of Colleen3375

Colleen3375

  • 602 Points 500 badge 2x thumb

Posted 6 months ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 42,806 Points 20k badge 2x thumb
Hello,

You do have a store on your website, and it is active. Even if you don't have a link to the store on your navigation menu, it is possible that it is someone that had the link bookmarked, or stumbled upon it via search engines.
If you do not want people to be able to access the store, I would recommend logging into your Homestead account, click on Ecommerce, and toggle off "Store Open" to close it.
Photo of Colleen3375

Colleen3375

  • 602 Points 500 badge 2x thumb
Thank you Elyzabeth - that sounds like a good idea! I was just worried about somehow getting hacked, which is so common these days. I'll do that.

This conversation is no longer open for comments or replies.