I can't log in to your main site or my email site.

Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

I can't log in to your main site or my email site. Both tell me I need to use Firefox or Chrome, but I am already using Chrome and had no problem until today. I have been shut out for for about 8 hours. Help!!!

Jane9132

2,238 Points

Posted 1 year ago

1 year ago

Drew N, Community Manager

258,498 Points

Are you still having a problem? I see a log in Saturday and another Sunday. If you still have a problem, can you tell me what is happening?

1 year ago

Jane9132

2,238 Points

Hi Drew, The problem was on my MAC, but I discovered that I was able to login on a PC. The problem spontaneously cleared up last night after denying me for 3 days. When I brought up the login page I received a page telling me that my browser is not supported and that I needed to use Firefox or Chrome. However, I am using Chrome. I tried re-installing Chrome but that didn't make any difference. I didn't have any problems on any other websites. I have had this problem before on both PC and MAC, but it usually only lasts an hour or two and then clears up. I assumed that Homestead was having some problem at those times............Jane

2017-08-14T20:34:18+00:00

Drew N, Community Manager

258,498 Points

I am not aware of any issues over the weekend. I am not sure why it wouldn't work, but will keep an eye out.

2017-08-14T21:03:44+00:00

Jane9132

2,238 Points

Thanks, Drew.

This conversation is no longer open for comments or replies.