I can't get the online version of sitebuilder plus to work anymore

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  • Updated 10 months ago
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I can't even get the online version of sitebuilder plus to work anymore. if this keeps up i'm going to have to cancel my account since it's now become useless.
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John Kallas

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Posted 10 months ago

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Michelle C, Employee

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Hello,

I apologize to hear this. I was able to load all the sites on the account. Can you please provide what website you cannot access?
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John Kallas

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i can access my website but i wasn't able to edit it online.
i called customer service and the rep got it running, albeit very slow.
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Michelle C, Employee

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Glad they were able to help get it  running. Seems like it is slowing down due to the large number of files it is storing. I would recommend deleting any unused files to help speed up the load time. 

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