I can't access my work email

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  • Updated 2 years ago
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This conversation has been merged. Please reference the main conversation: How do I setup IMAP email on my Android device using k-9 mail?

Message about site security certificate when attempting to access my email:

ttackers might be trying to steal your information from email.  (my site).com (for example, passwords, messages, or credit cards).

 NET::ERR_CERT_COMMON_NAME_INVALID

ttackers might be trying to steal your information from email.psocertifications.com (for example, passwords, messages, or credit cards).

 NET::ERR_CERT_COMMON_NAME_INVALID
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Angela6389

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Posted 2 years ago

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Drew N, Alum

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What is the URL of the login screen you are using for Webmail?
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Drew N, Alum

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Angela, can you try this link? https://emailmg.homestead.com/roundcube/
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Angela6389

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That works now but it doesn't work on my phone.  I can access my work email using my phone with the other link.  
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Angela6389

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when it's not giving me the SSL site security certificate error
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Drew N, Alum

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You're phone browser might be asking for an SSL certificate to use mail. Our email has an SSL log in, but does not support secure sending and receiving. Have you tried setting up your email app on your phone? I have topics for several setups depending on your phone type
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Angela6389

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No I didn't realize there was an app, I have a samsung, android
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Nora

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I am getting the same thing with my "Open Exchange" link
https://email.noraherold.com/ox6/ox.html#
Roundcube works fine for me
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Drew N, Alum

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Nora, you should be using Roundcube, so as long as it is good, then don't worry about Open Xchange. It will be turned off once we complete the migrations.
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Nora

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Yeah, that's what I figured.
Thank you
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Drew N, Alum

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You're welcome

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