I can't access my emails, either...but now it says my computer clock is behind!

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Now I am getting a notice that says my computer clock is behind and, therefore, a secure connection cannot be made. What rubbish! My computer clock is set to the exact time of where I live! I am not going to change the time on my computer....you need to change the way you provide secure access to my emails! This is amateur hour (I am being kind, I think). It's about time someone from Homestead tech department fronted up and explained what the problem is and what is being done to fix it urgently!
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  • Very frustrated.

Posted 1 year ago

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Elyzabeth , Official Rep

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I apologize for the trouble.
We are aware of the privacy error received when connecting to https://emailmg.homestead.com/roundcube/ or via a mail client program. We are working to resolve this issue as soon as possible. We will post updates as soon as they are received.

6:50 MST: The email system is still operating, but there is a problem with the renewed certificate. It is being investigated. Email is still accessible, though not secure at this time.

7:45am MST: Issue resolved for Webmail. We are continuing to work on the SMTP and IMAP/POP servers

So, I know that it is not your computer clock, but we have no control over the error messages your computer displays. This is not Homestead sending that message.

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