I can't access my emails, either...but now it says my computer clock is behind!

  • 0
  • 2
  • Problem
  • Updated 1 year ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content

Now I am getting a notice that says my computer clock is behind and, therefore, a secure connection cannot be made. What rubbish! My computer clock is set to the exact time of where I live! I am not going to change the time on my computer....you need to change the way you provide secure access to my emails! This is amateur hour (I am being kind, I think). It's about time someone from Homestead tech department fronted up and explained what the problem is and what is being done to fix it urgently!
Photo of Ian7118

Ian7118

  • 310 Points 250 badge 2x thumb
  • Very frustrated.

Posted 1 year ago

  • 0
  • 2
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 48,072 Points 20k badge 2x thumb
Hello,

I apologize for the trouble.
We are aware of the privacy error received when connecting to https://emailmg.homestead.com/roundcube/ or via a mail client program. We are working to resolve this issue as soon as possible. We will post updates as soon as they are received.

6:50 MST: The email system is still operating, but there is a problem with the renewed certificate. It is being investigated. Email is still accessible, though not secure at this time.

7:45am MST: Issue resolved for Webmail. We are continuing to work on the SMTP and IMAP/POP servers

So, I know that it is not your computer clock, but we have no control over the error messages your computer displays. This is not Homestead sending that message.

This conversation is no longer open for comments or replies.