I cancelled one of my websites. How to I change the billing. Why do you not have an email or phone number?

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I find it very inconvienient to have to contact a web based company this way. How is it you don't have an email for support questions?
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Wayne8219

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Posted 5 years ago

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cincyconnection5880

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I agree.  I have several problems & I cannot believe this forum is the only way that I can address my problems.
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Drew N, Alum

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Hello.

This community is actually more secure than email. There are 3 options for contacting support. Phone and chat Monday-Friday and here in the community 7 days a week. If you need privacy, you can tick the box when creating a new conversation that says make private. You are welcome to ask if we can confirm it is private before posting personal information.

Drew
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Drew N, Alum

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Sorry, keep in mind that now there are 3 of us here. If you need private conversation with us, please create a new topic and make it private
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Wayne8219

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So can I get an answer on my question. Since it is billing related I would like to know asap
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Drew N, Alum

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You're all set. You should get confirmation via an email.

Drew
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Wayne8219

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Thanks Drew.
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Drew N, Alum

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You're welcome
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norcalvip1785

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So Drew could you cancel my WebListings Package: $14.99 / monthWeblising on the Buffalo Boys BBQ site? I don't see a way to do it myself on the site. 
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Drew N, Alum

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