I can receive incoming emails but not send or reply.

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I get this error when I try sending or replying:
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.scanningdevices.com', Server: 'smtp.homestead.com', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

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Bob5267

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Posted 7 months ago

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Elyzabeth , Official Rep

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Hello,

Please review the settings you're using to connect your email. They should match the settings in this article:

https://community.homestead.com/homestead/topics/how_do_i_setup_an_email_client_to_check_my_homestea...
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Richard4924

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I am using the IMAP setting listed port 993 for incoming and port 465 for outgoing and I as of yesterday can't send emails.  I am using outlook.  I get error messages of security certificate cannot be verified.
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Elyzabeth , Official Rep

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Please make sure to check the box for the outgoing server that says "requires encrypted connection (SSL)"

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