I can not publish saved edits on my site with the new editor.

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  • Updated 3 months ago
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Since the switch to SiteBuilder plus, I can not publish saved changes that I have made to my site. When I hit publish, a pop-up comes up saying I published but no changes are made. I even tried clearing cache and looked on different OS Mac 10.13.6 and Windows10 and all 3 Browsers. Please advise. 
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Carlos4707

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Posted 3 months ago

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Elyzabeth , Official Rep

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Hey, what is a change you made, so I can see the difference?
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Carlos4707

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On the "Services" page in the top box to the left of the Prius -  I changed the text from "Excellent courier route vehicle for small package deliveries with the highest mpg ratings of all." to "Excellent vehicle for small load deliveries with the highest mpg ratings of all." 

Also, 

On the "Request Quote" page at the top of the form, some how the paragraph text wrap shrunk and the words "Thank You" got pushed down below and is now obscured by a horizontal graphic bar. I tried fixing that and it too wouldn't publish.
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Elyzabeth , Official Rep

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Ah, I do see the issue. You are using more pages than you are paying for. You would either need to delete one of your pages and try publishing again or I can add more pages for $2 per month.
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Carlos4707

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How is that possible? I've always used 5 pages currently and never even used the one titled "Testimonials". 
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Elyzabeth , Official Rep

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It is possible that while you were using the older builder, our system didn't recognize that there was another page that you weren't using. Sitebuilder Plus definitely will though. If you aren't using it, just delete it and the problem will be solved.

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Carlos4707

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Okay, I'll delete it.
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Carlos4707

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Thank you Elyzabeth!!!!! You resolved 2 issues on my site. I'm now seeing 4 pages as Secure Https now after removing old java scrips too, except for my home page. Is the clock that's a bad element? 
(Edited)
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Elyzabeth , Official Rep

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Hey Carlos! I'm so glad it is showing secure on (almost) all of your pages! On the home page, I think the issue is probably coming from the weather element actually.
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Carlos4707

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gone! that did the trick! Thanks so much!!
(Edited)

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