i am trying to publish more pictures on one of the pages - doesn`t take

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i am trying to publish more pictures on one of my pages- the preview looks great and then after saving the design - I try to publish and it doesn ́t take the new pics... old pics stay - no new pics and also the old pics which I have deleted or even moved are still exactly as before.  cleared Cache and history in browser
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Cordula4537

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  • very unhappy

Posted 2 months ago

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themieleman, Champion

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 WEBSITE PAGE NOT PUBLISHING:
1. Try a F5 to Refresh your browser.
2. Publishing will be prohibited if you've exceed your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, so it will not publish. 
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space. 
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
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Cordula4537

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Thank you!!! That helped a lot!
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themieleman, Champion

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The Homesteady staff will help you. Call them during business hours. If not, perhaps one of the monitors can take care of you right from here.
Hours of Operation for Live Support
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
Mon-Fri: 6:00am - 5:00pm MST(No DST)
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Elyzabeth , Official Rep

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Hello,

Are the pictures still showing up incorrectly or were you able to get this resolved?
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Cordula4537

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it is all good now :-) Thnk you

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