I am no longer use Homestead for my website; only for my domain and email account. My billing doesn't reflect that changes. Why?

  • 0
  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution or has become inactive.  If you believe this topic should not have been archived, please let us know, and we would be happy to review it.  You may continue to access this topic as needed fo

I am using Weebly for my website. I want to continue using Homestead for my domain and for an email account. I thought the changes had been made but my billing doesn't reflect those changes. What do I do?
Photo of Linda8207

Linda8207

  • 292 Points 250 badge 2x thumb

Posted 4 years ago

  • 0
  • 1
Photo of themieleman

themieleman, Champion

  • 65,366 Points 50k badge 2x thumb
Check your account summary for billing detail. Monday is a holiday. Tuesday, Call customer service 800-710-1998 to get assistance.
(Edited)
Photo of Linda8207

Linda8207

  • 292 Points 250 badge 2x thumb
Thanks for passing on the phone number. I have talked with Jose and he has fixed and updated everything for me. Yay!
Photo of Todd H

Todd H, Social Media Specialist

  • 20,824 Points 20k badge 2x thumb
I am glad you were able to reach someone!
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Nothing happens automatically as we don't monitor websites. If you wish to switch to domain hosting only, then please confirm that and we can do so for you.
Photo of Linda8207

Linda8207

  • 292 Points 250 badge 2x thumb
Thanks! 
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
You're welcome, but can you please type in that you wish to change to domain hosting only? It will delete you Homestead website pages, so we do need to confirm.

This conversation is no longer open for comments or replies.