I am having trouble keeping passwords working on password-protected web pages

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I have tried putting passwords onto a couple of pages on my web sites, but when I checked, I discovered  some other pages were then password-protected too and not just the ones I wanted to be. Also, sometimes, the passwords didn't work or it got lost somewhere and wasn't even protected any more.   I have only 2 pages that I am trying to protect and not able to do that securely. 

I had the problem once before, although I had it fixed, I thought, when I got rid of them from google pwd saver. But now it's back with a vengeance. 
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Sue3082

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Posted 1 week ago

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themieleman, Champion

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Per Drew: "The only method that we can see to cause this is by having the password stored in your browser. Once that is removed, then you remove the password from the page and it should not return. If it does, then the password is still stored in the browser. We have spent quite a bit of time looking at this, and for everyone so far it has resolved the issue. We have never found anything that would indicate another cause or something we can fix."
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Sue3082

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Hello Drew.

I am still looking into this. In fact, I have copied out all the passwords saved and intend to remove the google "offer to save" altogether. then I saw this that I had chedcked off - 
Auto Sign-in
Automatically sign in to websites using stored credentials. If disabled, you will be asked for confirmation every time before signing in to a website.

So, goggle was automatically interfering with my sign-in process at Homestead. I think I may have downloaded google again recently, which would have meant I reverted back to default settings. 
So I have changed that automatic function to OFF so maybe that will help. 

By the way, those 2 secure sites I had where the pwrd was being changed by google willy nilly changed into not being accessible when I used the URL to go onto the page. I was informed by Homestead it was not there.  

I know this is the same problem I had before.  But it is Chrome doing it. And Homestead is not the only site on which I have had problems.  But I know with Homestead I stopped storing the various passwords, for log in, and email, and guest book, and also the for protected pages. And yet magically they all appeared again. Now they are gone again!  Thanks.
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Drew N, Community Manager

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I see. Password protected pages. Yes, the only way we have ever been able to reproduce this is to have a saved password in the browser. Once that is removed, and you could have more than one, then you need to remove the password from each page. If you get all the saved logins deleted, then it should solve the issue once the page passwords have been deleted and published. You can see the topic on removing it if you need.

https://community.homestead.com/homestead/topics/why-is-my-page-password-protected-when-i-didnt-add-...
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Sue3082

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Drew,

It's done it again. I logged into the computer first time since last night, and had to enter my username and pwd to do it. Fine. By the time i logged off the computer last night I had gotten rid of all the saved passwords in the Chrome setting page under passwords, checking both saved and never saved lists. Both protected pages were working. Tonight, clicking directly on the URL for each, I got the message:

Sorry, the page you’re looking for can’t be found.

You will be redirected to Homestead in 10 seconds.

Homestead .

I haven't done anything else yet, except to try one of the other pages that ought not be pwd protected, and I got the same msg, but not from any more, that I have tried yet. 

One thing maybe you can find out. Each of my 2 pp-pages have different pwrds, but I dont know what pwd is stated underneath, in the page settings, where it says to enter a pwd if you want it to be protected, A pwrd is there, but in xs.  I am curious what is listed as that pwrd. 

There appears to be a glitch in the connection somewhere, other than what Chrome is doing to it. 

To the left of this conversation I saw this discussion from a year ago, so clicked on it and the problem still seems to exist.  A password protect page on my site periodically becomes unavailable.https://community.homestead.com/homestead/topics/a-password-protect-page-on-my-site-periodically-bec... 

What I did, too, was to save the page, check the advanced page settings to make sure some kind of xxxx pwrd was there, and then publish the page. And then did the same for the second page. 

It would be great if Homestead looked at this as a software glitch and tried to fix it. I appreciate the fact that just because the pppage is not working that not just anybody can access it, but it is something I would like to have secure and available. 
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themieleman, Champion

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Are you using SB+?
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Sue3082

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What is that?
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themieleman, Champion

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Sitebuilder Plus
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Sue3082

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Yes, I use sitebuilder +
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themieleman, Champion

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I've had problems with passwords too. MIGRATING PASSWORD:

I experienced the same problem ever since I added a password protected page. I have deleted it from each page and have deduced that the password migrates to whatever page I exit from. Create a dummy page, an unlisted page, and use for exiting your website editor. This practice will eliminate that problem with your published site. This is a patch fix and the solution lies in the browser.

Please read this topic, https://community.homestead.com/homestead/topics/why-is-my-page-password-protected-when-i-didnt-add-....

Homestead doesn't have a solution. I don't know if everyone using a password protected page is experiencing this same problem. It took me a couple days to decipher the pattern. It's not random. It's necessary to use an exit page that will eliminate the password from interrupting your visitor's experience. You want all of your pages to be accessible. Occasionally I'll time out and the page pops up with a password required. I know now to log in, delete the password and exit the editor using my dummy page. This solution will work until you can initiate a permanent fix.
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Sue3082

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When the password migrates, does it also remain on you pp-page, for the next time you log in to Homestead. Mine didn't. But it may have migrated to my exit page.

If you have re-log-in, from where do you delete the password. (you said you do).  Does this mean you delete it and then create it again, the same pwrd?

I can create a dummy page, but how do you make it unlisted?

I won't be doing this tonight, but I would like to know how to do it. ]

Thanks
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themieleman, Champion

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The dummy page will appear on your page list but will not be on a menu, thus not accessible from your website. You can create a password for any page and it won't migrate if you exit the page editor using your dummy page. When you finish editing your page, simply save and publish > select the dummy page > exit your website editor.
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Sue3082

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You haven't explained how a page you create will be "unlisted." You mean unpublished?  Do you publish it or not publish it. You save it but not publish it?  Do you create it the same as one would a regular "new" page?  Sorry, but I don't understand what this is.  How is it different, in the way it is created, from an ordinary web page?

I also didn't understand the part about having to log in again, when time runs out, how you do that?
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themieleman, Champion

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The page will be on your page list. It will not be on your site because it's not on your menu. You need to save and publish when you exit using the dummy page. This will eliminate the migrating password from migrating to a different page. It's no different from any other page. It's an exit strategy that lands the migrating password to the dummy page.
Time out will occur when your work is inactive. After a time, homestead will time out if you're not working on the site.
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Sue3082

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Re the page not being on my site because it's not on the menu. 
I don't know where the menu is.   But people can access web pages even if not by name.

Anyway, I have made a dummy page. 

BEFORE I created the dummy page I noticed last night and agin today,. after logging off and then trying to access the 3 pp-pages, one  could not be accessed through clicking on their URL but got the msg from Homestead saying it could not be found. 

But I am still working on this, and of course, now have a dummy page, on which I also placed a password to see what would happen to it. 
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Drew N, Community Manager

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Ok, so there are 2 pages that should have passwords to access the page. Can you tell me those 2 pages? I will get the developers to take a look as soon as I can. This is another difficult issue to track down. If you did have a saved password in Chrome then it could potentially change your password, but it sounds like you are pretty certain that is no longer the case.
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Sue3082

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I changed a couple of other tricky things, such as getting rid of the link between one of the pp-page to one of the others.  

The most recent time I tried to access a pp page and could not (of the 3 pages)  it was the same page I exited sitebuilder from earlier.  So you may be right about that.
I am still going through the web site to make sure I have no more pages with pp that I didnt put on myself. 

I would rather sort this out myself if I can, with your suggestions.  I started my web sites so long ago that I am behind in the technology, and have found that some of the changes are not so great. But I will have to address those separately, soon, if I can so I don't forget.
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themieleman, Champion

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The dummy page will attach the migrating password when you exit your editor using that page.
The migrating password will attach to whatever page you exit the editor.
You need to examine all your pages and delete unwanted passwords. After doing this, produce whatever edits you're wanting but always exit the editor using the dummy page.
You can do this. It will work until you figure out how to delete the passwords from your browser that are interfering with your site editor.
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Sue3082

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You know I have deleted the passwords from Chrome already. and yet there was still a problem with losing access to pp-pages (password protected pages) .

The problem is with Homestead, the site editor or something.   If this works, with the dummy page, so be it, but Chrome is no longer handling any passwords in Homestead and in fact, has not been for some time. But you know, these glitches happen, and Chrome had taken ahold again. 

For a while, everything seemed okay, and then a few weeks ago, I was losing the pp-pages, not able to access them. I still don't know if the dummy page will work. But I will try it.