Transferred a domain to another site and the last was successful but grandtribe.com was not. Now I am being billed for it when I never successfully transferred it and chose another name.
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130 Points
Posted 1 month ago
Drew N, Community Manager
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248,180 Points
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130 Points
I am not using that third site. I tried to remove it but I couldn't.
Drew N, Community Manager
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248,180 Points
I removed the failed transfer domain and charge. The system showed the transfer attempt in late August of last year. I have provided 7 months credit to the account for the domain. That will be subtracted from the next bill.
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130 Points
Thank You for the correction, research of the issue, prompt service and replies. Couldn't ask for better service.
Drew N, Community Manager
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248,180 Points
You are very welcome.
