I am being billed for 3 domains when I only have two.

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  • Updated 3 weeks ago
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Transferred a domain to another site and the last was successful but grandtribe.com was not. Now I am being billed for it when I never successfully transferred it and chose another name.
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Jay4497

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Posted 1 month ago

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Drew N, Community Manager

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I see that and we can get it fixed for you. Are you using that 3rd domain for the Homestead site? Do you want to try to transfer it again? Do you want to point it?
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Jay4497

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I am not using that third site. I tried to remove it but I couldn't.
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Drew N, Community Manager

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I removed the failed transfer domain and charge. The system showed the transfer attempt in late August of last year. I have provided 7 months credit to the account for the domain. That will be subtracted from the next bill.
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Jay4497

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Thank You for the correction, research of the issue, prompt service and replies. Couldn't ask for better service.
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Drew N, Community Manager

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You are very welcome.