How to downgrade my package?

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  • Updated 7 years ago
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Hi there,

I have currently a Website Starter Package with a simple website and a storefront. Can I just keep the website with 2 email addresses and stop any online shopping function? Thanks.
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Ray3352

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Posted 7 years ago

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Ehsan Zaheer

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Hi Ray3352,

Welcome to the community!

I've removed the store for you, thanks for posting!

Ehsan
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James9941

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I also need to remove my store....losing money.....I live and work in Hawaii and the time differences makes it almost impossible to actually call the office - Mahalo, JT
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Angela W

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Hi James,

I've removed the store from your account.
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Marie3325

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I also need to remove my storefront!
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Angela W

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Hi Marie, Sorry for the delay. It looks like you already had this removed. Please let us know if you need anything else.

Thanks!
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Robert7293

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I also need to remove the simple storefront from two of my websites.
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Angela W

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Hi Robert,

To confirm, you'd like to deactivate and remove the simple store for azurebridal and flowers2u-lv? If you can please confirm, I'd be happy to remove the stores from your account.

Thanks,

Angela
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James9941

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Just give them a call or email or thru this forum and they will do it for you.
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TexasWicksCandles

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I was trying out the storefront and would rather use the simple store. Storefront is too advanced for what I need. Please let me know what to do to downgrade back to simple store.
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Angela W

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Hi texaswicks0089, I have removed the storefront from your account. I've credited your account since it did charge last night and I see that you requested this change before that charge went through. Thanks for posting in the community.
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Corina7712

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can you please set my package back to business lite? Thank you
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Angela W

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Hi Corina, I'm showing that your account is still on the Business Lite but that you've added a couple domains and domain privacy. You can remove those additional services if you'd like but you'll need to be more specific in what you'd like removed from your account. Thanks!

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