How to allow a PDF file to open in a new browser window!

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Hi I have inserted a pdf file on a page, but for the life of me can't find how to set the link to always open in a new page?
There are no Link option!!!
Marc
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fernandez3765

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Posted 5 years ago

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Drew N, Alum

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Official Response
You added the file directly onto the page, so no link is required, unfortunately you can't open a new window that way.

Use a text box and typ in the text "Uninsured Services", then highlight the text. On the right you will see link, click it. then you will see what is pictured below. Browse to the pdf and then change the setting at the bottom.

(Edited)
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misformartha2338

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Doesn't work for me.  I highlighted the words and nothing happens.
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Drew N, Alum

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What page are you working on? It does not link in the editor. You have to preview or publish.
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Jean8552

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This reply was created from a merged topic originally titled
Is there any way I can add a printable coupon to my site?.
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Mike F., Alum

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The best thing to do is create, and save the coupon in pdf format, then just create a link to the pdf file so that it opens in a new window and can be printed out.
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Rick9524

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This reply was created from a merged topic originally titled
What type files can I add to my page.


I have a multi page pdf that I want to appear on a long site page. How do I bring it in. It is currently a .doc/pdf file
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Mike F., Alum

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Hi Rick9524,

pdf files are not actually web compatible.  About the only files that you can add directly to a web page are image files ie. .png, .jpg, .jpeg, etc.   If you have a large pdf document that you would like to have accessible, the best thing is to create a hyperlink to the actual pdf file so that it opens in a new window, as shown in this thread.

If you would really like to have the actual content of the pdf right on a web page, you would just need to copy and paste from the pdf and add it to a web page.  If it's a large document (multiple pages)  or has a lot of special formatting with images etc. this can be a little tedious so may not be the best resolution.

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Morise1781

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This reply was created from a merged topic originally titled PDF FIles. How to add them to my site?.
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Mike F., Alum

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Hi Morise1781,   A pdf file can not be displayed in a web page as it's not a compatible format. However you can create a link to the pdf file and have it open in a new window. Follow the steps on this page. 
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Doug2714

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This reply was created from a merged topic originally titled How can I post a link to a .pdf file?.

Even though we have had the website for a couple of years, someone else has been doing the tech work. Now it has fallen to me. I am trying to connect a link to a newsletter but can't figure it out. I am not very tech-savey. Help.
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William S

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Hello,

Please see the reply in this article for steps on how to link this.
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Benjamin9875

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Instead of opening a new window, I get a download dialog for the pdf file. Has something changed? I thought this was working OK before.
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Drew N, Alum

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It's possible the browser changed. We have not changed anything on our end. What dialog box to you see?
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Benjamin9875

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Good suggestion. In Firefox I get a standard Mac dialog box for saving the pdf file.  In Safari I get a new browser window.
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augusta7163

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I have created a link to a Word file and asked that it open in a new browser window. Download is prompted. I changed it to open in same window and download is again prompted.  I don't want viewers to download anything.
I use Chrome and Internet Explorer so I'm not sure what browser I use--I have asked others to try it on various computers (PC and Mac) with the same outcome.  How do I ensure it opens in a new browser window?  Or even on the same page if they can go back to the site? 
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Todd H, Social Media Specialist

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If the person's computer does not have a program that will support and open the Word file, it can prompt them to download it
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Beverly2390

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I have a pdf file that I am trying to link to, from the main navigation menu.  Here's what I do:   I open the navigation menu, I choose the link for that particular choice (calendar), I browse to find the pdf that I have previously uploaded, I set up the link to open in a new window, and save and publish the page.  When I try to access the calendar, I get "Page not found".  What am I doing wrong?  It found the file when I looked in the file manager to set up the link, so why can't it follow the link that I've set up?
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Drew N, Alum

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Which site and link is it?
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Beverly2390

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The site is www.CanyonLakeChurchOfChrist.com and the link is in the main navigation menu to the calendar.   Unfortunately, in trying to get the page to display something other than an error messge, it is currently set up to link to a jpg file of the May calendar.  That gets the same result.   I can set it back to the pdf version if you want.
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Drew N, Alum

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It looks like you have every set up, but the jpg and pdf did not publish. I published and the jpg now comes up.
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Beverly2390

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I might think that I had forgotten to publish if I had only gone through it one time, but I went through it multiple times and am quite sure that I published.  The publish looked like it worked.  i always use the option to display the page after I publish and it brought the page up as usual.  What could cause it not to actually publish?
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Drew N, Alum

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There can sometimes be a little hiccup in communications that may stop 1 or more files to skip publish. If you look to the file manager you can see which files need to be published. The far right column will either show a green check with an ok, or a yellow exclamation mark that says publish. If it says publish, then you can click the file and then hit the publish button from the file manager.
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Beverly2390

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Thanks.  I'll know to check that from now on.  It happened several times with the two different files (the pdf and jpg) the other day.  It had happened to me several weeks ago, but finally worked.  I assumed that I had done something out of sequence or something.  Thanks again.
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Drew N, Alum

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You're welcome.
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Terry0683

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I followed the original example and made a text box, highlighted the text, linked it to a pdf, and choose 'open in same window.'  Saved, and published the page.  No luck- a down arrow appears upper right on the website when the link is clicked and the file downloads instead of opening.
Same problem doing the same thing when I chose 'open in a different window'.
Is there a way to actually open a pdf instead of it downloading?  Does it count as a new page when it isn't a page identified under sitebuilder?
Any help is appreciated..
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Todd H, Social Media Specialist

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Is it the Travel page that you are working on? I clicked the 2 buttons, one for download Colorado flyer and one for download New Orleans flyer and these both allow me to preview the *.pdf in the browser.

If this is not the right buttons, can you tell me what page and where this is at?
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Terry0683

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Very interesting!  They only download for me- no preview.  Any thoughts on why it displays differently for you than me?
I used Firefox.  Based on your comment I tried using Chrome, and it displayed correctly, so obviously it's some setting in Firefox.  Thoughts?
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Todd H, Social Media Specialist

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The new Website Builder prompts it to download, versus just previewing. This type of behavior is becoming more common with other websites.
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Rita8235

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While that may be the case for other websites, to not have the availability to simply open the document in another window or tab, it forces the viewer to download something they may not want on their computer.
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Drew N, Alum

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Rita8235, We have requested a feature request, but currently it is working as designed.
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Nir6041

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was this feature intengrated?
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Drew N, Alum

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It has not yet, but it is planned and shouldn't be much longer at this point.
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Drew N, Alum

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That is for Websitebuilder. This works for Sitebuilder sites.
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Nir6041

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so for Websitebuilder, which is the current version, I can't have a browser open the PDF now, right?   any ETA on this?
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Drew N, Alum

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Nir6041, clicking on a pdf in Websitebuilder will download the pdf, not open it. This is in the process of being changed, but I do not have a date for you.

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