How does the similar products by category panel work?

  • 0
  • 2
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

On your product page, you might have noticed a panel called Similar Products by Category. The Similar Products by Category panel is a simple grouping of breadcrumb links. These links are all pulled from the category information of your current product. It has links to the different categories that are assigned to the product.
As an example, let's take a look at this test product's category assignments:

categorycheckbox.png

Because this Test Product is in the Shop iPhone, Shop iPod, and Shop Mac categories, there will be three category links shown in the panel on the product page:

2012-03-05_1410.png


Why aren't there links showing in my Find Similar Products by Category panel?
The Find Similar Products by Category panel follows the Product Brreadcrumb rules that are set in the Display tab of your Store Settings.

1.) To find this, first go to Settings, and then Store.

2012-03-05_1411.png

2.) Now, click on the Display tab and find the Product Breadcrumbs dropdown menu. 

productbreadcrumbs.png

In order for your Similar Products by Category to show the links, you will need to set this option to Show All for it to display all the related category links.  If you set it to "Show One Only", it will only display one of the category links.

Photo of Mike F.

Mike F., Alum

  • 184,428 Points 100k badge 2x thumb

Posted 5 years ago

  • 0
  • 2
Photo of Margie Waugh

Margie Waugh

  • 1,182 Points 1k badge 2x thumb
This reply was created from a merged topic originally titled
Why are Similar Products not showing on product page?.


Hi,
Adding new products to BC, when viewing the product in store there are no related or similar products showing under "Similar Products". How do I get similar items to show?

Thanks,
Margie
Photo of Margie Waugh

Margie Waugh

  • 1,182 Points 1k badge 2x thumb
This reply was created from a merged topic originally titled
BC related Products Not Working Correctly!.


When I am adding a product in BC - under product detail - when I select related items they are not showing up in my store. WHY!
Photo of Mike F.

Mike F., Alum

  • 184,428 Points 100k badge 2x thumb
Hi margie1431, Can you double check the settings shown above? I see the tech login was removed from your account so I am unable to log in and view the settings from our end. If you still have trouble you may need to create another tech login and contact a phone or chat agent so we can log in from this end and take a look.

Mike

This conversation is no longer open for comments or replies.