How do I transfer my domain to another host?

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  • Updated 12 months ago
  • (Edited)
Here are instructions to transfer your domain to another provider.

Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.

  1. Click Domains in the left navigation menu.

  2. Scroll down to your domain name. There are 4 things you need to do before you start the transfer.

  • Edit Contact Info -- Make sure your email address is listed as the administrative contact. The authorization code (sometimes referred to as an EPP code or Domain password) will be sent to that email.

    **IMPORTANT- IF YOU CHANGE THE EMAIL ON FILE FOR YOUR DOMAIN**
    Please follow the instructions in this article:
    https://community.homestead.com/homestead/topics/extremely_important_domain_information



  • Unlock Domain -- Click Edit Domain Locking link and make sure your domain is unlocked.


  • Disable Privacy -- Click Show Privacy Status and confirm it's disabled or off.


  • Send Authorization Code -- Click Email your authorization code link. The next page will confirm the email address it will be sent to. Click Send to confirm.




  • Once you've completed all 4 things, your domain is now ready to transfer out.

  • Contact the new provider start the transfer process with them.
  • Photo of Homestead FAQ

    Homestead FAQ, Employee

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    Posted 7 years ago

    • 13
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    Photo of dreaminofangels5326

    dreaminofangels5326

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    This reply was created from a merged topic originally titled doman name?.

    how do I transfer my doman name?
    Photo of Jonathan T.

    Jonathan T.

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    I am trying to transfer the domain to godaddy on one for someone that is taking over the domain. I unlocked it and provided the code and provided the transaction key. Go Daddy keeps telling me I need to change the IP address to 72.167.191.69. I took a guess and changed the A record? I have never needed to do this to transfer out. Any help?
    Photo of Drew N

    Drew N, Alum

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    It sounds like they want to point the domain prior to transferring. It is not required as part of the transfer. If you were able to change it then it should be fine. It can't be changed once the transfer has begun. The only requirements are unlocking, removing privacy, and providing the authorization code.
    Photo of Jonathan T.

    Jonathan T.

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    Okay thanks. So I changed the A record, so then I should be good? www.cdrsinc.com 
    Photo of Drew N

    Drew N, Alum

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    It looks good. They need to start the transfer at the new host and when asked, enter the authorization code.
    Photo of Brucesogolow5216

    Brucesogolow5216

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    thank you so much
    Photo of Erin8617

    Erin8617

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    I cannot find the unlock for my domain. Where is it?? I have followed directions but can't figure it out. I need to move it to Netfirms. pittandhobbs.com
    Photo of Drew N

    Drew N, Alum

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    Erin, your domain is not hosted with us, it is pointed to us from Netfirms. If you wish to transfer from them, you will need to contact Netfirms.
    Photo of Silua4560

    Silua4560

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    I'm trying to transfer out a domain, but clicking on "Domains" leads to the accountBilling page. Do I need to call after the holiday to change the lock, privacy, etc? (faithfulguardiancare.com) - Thanks!
    Photo of Drew N

    Drew N, Alum

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    It looks like you got this done with support.
    Photo of Jeannie5233

    Jeannie5233

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    This reply was created from a merged topic originally titled How do I get the info necessary to move me web domain to another company? Site w....

    Chat doesn't work, they don't answer. I need to move my web domain to a different carrier. I need the info asap!!!!!
    Photo of Susan0095

    Susan0095

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    How do I keep my domain name when I have to shut down for awhile
    Photo of Drew N

    Drew N, Alum

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    You can switch to a domain hosting account. It is only $14.99/year, but it will require that you delete the existing website. How long do you need to shut down for?
    Photo of BARBARA1644

    BARBARA1644

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    This reply was created from a merged topic originally titled I would like to transfer the bridgermountainhog.org domain to arvixe for web host....
    Photo of Russ7980

    Russ7980

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    This reply was created from a merged topic originally titled 301 redirect.

    I need to redirect all traffic from my Homestead site to another website. How can I implement a 301 redirect?
    Photo of Todd H

    Todd H, Social Media Specialist

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    You can find information here on how to transfer your domain.
    Photo of Peter1657

    Peter1657

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    I am trying to transfer domain to Godaddy, Though I am trying to perform the confirmation and do not know where that is located through homestead portal. I also tried the Auth code but i need a transfer code. How can i transfer my domain to Godady?
    Photo of Drew N

    Drew N, Alum

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    The auth code is all you should need to transfer the domain. Did you start the transfer at Godaddy? If so, did you get a request to enter the auth code? If so, that should do it. If they are asking for am additional code, then that is something they will have to give you. The auth code is the only code required by ICANN.
    Photo of Peter1657

    Peter1657

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    They stated that they are waiting for approval from Homestead to release the domain. Everything else has been completed.
    Photo of Drew N

    Drew N, Alum

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    Do you have an email confirming the transfer request? If so, there should be a link that says click here if you want to cancel. if you click the link, you actually are presented with the option to cancel or immediately approve the transfer. I am sorry, but unfortunately this wording is sent by the registrar and we are not able to edit it. If you don't have this email, then the registrar will release the domain by the required deadline which is 5 days from the start. That should be on July 20th.
    Photo of StBarts

    StBarts

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    Following the directions on page one, specifically "Click Edit Domain Locking link and make sure your domain is unlocked." But there is no "Edit Domain Locking" link after clicking any of the tabs on the "Domains" from the left navigation menu. I am instead transferred to the "My Account" page. Are there updated directions for transferring domain?
    (Edited)
    Photo of Drew N

    Drew N, Alum

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    StBarts, these are still the correct instructions. In your case it i because the account failed to bill through and so it goes to billing. I have reset it so you can see the domain page.
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    StBarts

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    Great. Thanks.
    Photo of Drew N

    Drew N, Alum

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    You're welcome
    Photo of Melinda8028

    Melinda8028

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    I am trying to transfer my domain to a new host, and am getting the "60 day transfer lock" message.
    I believe this is in error as the domain has been with Homestead for several years now.
    The domain is unlocked and ready to transfer..
    Can you please remove the 60 day lock so we can move it to our new host? Thanks
    Photo of beatriz5215

    beatriz5215

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    where is domain settings...etc? 
    Photo of themieleman

    themieleman, Champion

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    Do you see this Domain tab? Selecting Domains should take you to the Domain Manager. If not, you may not have a domain to manage.
    Photo of Drew N

    Drew N, Alum

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    Photo of George R5787

    George R5787

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    The only option I have under "Domain Control" is "Advanced DNS settings"
    Photo of Drew N

    Drew N, Alum

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    George R5787, your domain is not registered with Homestead. To transfer it you would need to do the tasks above in your GoDaddy account
    Photo of Maritess

    Maritess

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    I want to replace my
    rymanbusinesssolutions.com to tealburn.com, I tried everything to transfer and I got a code...I'm wondering what I'm doing wrong. Also I don't see the below picture.
    All I see is this!





    Please get back to me right away!


    Thanks!
    (Edited)
    Photo of Drew N

    Drew N, Alum

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    Maria T8733, It sounds like you want to change domain names and not transfer. You don't see those options because the domain is listed as pointed, which means it is somewhere else.

    If you want to register the new domain with us, you may do so, but if you want to remove the old domain, you will need to do so through enom.com.
    Photo of Maritess

    Maritess

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    I want to replace  rymanbusinesssolutins.com as tealburn.com. I no longer want to keep the ryman and transfer the tealburn, I don't want to start over!


    Is there a way to chat over the internet? I hate the community thing!

    
    Photo of Drew N

    Drew N, Alum

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    tealburn.com is also registered through enom. If you want to transfer it to Homestead, then please read the topic linked below.
    https://community.homestead.com/homestead/topics/how_do_i_transfer_my_domain_to_homestead

    If you want to point the domain tealburn.com to Homestead, then follow these instructions. https://community.homestead.com/homestead/topics/how_do_i_point_my_domain_to_homestead

    Once you have tealburn.com bringing up the website, then you can click the delete domain link underneath rymanbusinesssolutions.com

    Unfortunately, we no longer have an online chat option. If you don't want to use community, then go to http://www.homestead.com and call the number in the upper right corner. You can reach a phone agent from there.
    Photo of Harry1314

    Harry1314

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    This reply was created from a merged topic originally titled Hi, does anyone know how to transfer a domain out from homestead to be hosted els....
    Photo of alexis5649

    alexis5649

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    I can't find any option for Unlock Domain or Edit Domain Locking in the domain section of my account page.
    Photo of Drew N

    Drew N, Alum

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    Photo of Mark0364

    Mark0364

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    I don't see any of those options  Drew... Any advice as I am trying to transfer to Hostgator?

    Photo of Drew N

    Drew N, Alum

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    I replied to you in the other topic. Your domain is not hosted with Homestead. We are not involved in the transfer. Your domain host is Yahoo small business.
    Photo of ivan8170

    ivan8170

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    Hi Mike are you still working in this area?
    I need to transfer a domain I did all the steps right and the new server say that you need to acept the transfer. But homestead is not acepting.
    Photo of Drew N

    Drew N, Alum

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    As posted in your other topic, the transfer in under way. It can take up to 5 days to complete. It was started on 3/5/2018
    Photo of Kathy L0695

    Kathy L0695

    • 60 Points
    Trying to transfer three (3) domains from Homestead to WIX.
    Finally it appears as though AmericanBuckskin.net is proceeding.
    Still having problems with AmericanBuckskin.com and AmericanBuckskin.org
    Can you see what I need to do to facilitate this transfer?
    Photo of Drew N

    Drew N, Alum

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    The are both in the process of transferring. The registrar is allowed 5 days to complete the transfer.
    Photo of Gloria2691

    Gloria2691

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    I am trying to transfer my domain at frsantosmendoza.com to a new host. I cannot get the code sent to me.  Followed all the instructions outlined...unlocked, disabled privacy, etc.

    Every time I try to edit contact info it reverts back to emailnoreply@data-protected.net.  I change the address, but the change does not stick.

    Looking up domain it shows Domain Name: FRSANTOSMENDOZA.COM
    Domain ID: 1693223464_DOMAIN_COM-VRSN
    Registrar URL: http://tucowsdomains.com
    Updated Date: 2018-05-26T12:14:27 
    Creation Date: 2011-12-21T18:04:12
    Photo of Drew N

    Drew N, Alum

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    You're welcome
    Photo of James Dore' Music

    James Dore' Music

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    Hey Drew, I got notification that everything was transferred on my new hosts end. I would like to cancel my hosting now. What do I need to do to make that happen? 
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    Drew N, Alum

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    Photo of James Dore' Music

    James Dore' Music

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    Thank you for the instructions Drew. Unfortunately I can't find the page that has the drop down menu. Could you send me a link please?
    Photo of Drew N

    Drew N, Alum

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    Photo of Stacey3825

    Stacey3825

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    Hi there,

    I am transferring my domain sunshinelawnandsnow.com to a new registrar. I've confirmed that the settings within my dashboard have domain privacy turned off, the domain is unlocked, and the correct e-mail address is listed in the contact information. However, the new registrar says they cannot e-mail the confirmation code because the WHOIS listing still shows the "privacy-protect" e-mail address. Over a week has passed since I updated the settings to unlock the domain for transfer.

    Thanks!
    Photo of Drew N

    Drew N, Alum

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    Because of GDPR there is no longer a public visibility of your information. Tucows no longer displays the info publicly, but the transfer email should be forwarded to the address on the domain. Do you have access to domains@..........?
    Photo of Stacey3825

    Stacey3825

    • 70 Points
    I do -- seems the new registrar is unclear on this and didn't even attempt to send the code when they saw the privacy protect e-mail. I'll work with them going forward, thanks!
    Photo of Drew N

    Drew N, Alum

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    Ok. Let me know if you need anything else.
    Photo of Donald1041

    Donald1041

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    so I am asking for the authorization code to be sent and it states there is an error obtaining my email !! ! ! ! Yet, I checked it and it is OK
    Photo of Elyzabeth

    Elyzabeth , Official Rep

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    I'm sorry you were having trouble with that. I sent that auth code from my end.
    What is the reason you are looking to transfer your domain out of Homestead?
    Photo of Donald1041

    Donald1041

    • 70 Points
    I am frustrated, I can not transfer my domain from Homestead to Wix and I keep coming back to this conversation of 6 years ago and no live person to chat with or call. I have asked questions and can not find where to go to see response. I am doing the steps at Wix and I can not even get to the need for the authorization code because it takes the domain can not be transferred. I would appreciate help but not sure how to get it
    Photo of Elyzabeth

    Elyzabeth , Official Rep

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    Hello  Donald1041

    If you scroll up, you'll see the last question you asked and my response. I sent the authorization code for you yesterday. Please check alpacasofsunshinefarm@juno.com. If you don't see it in the inbox, please check spam. I have also unlocked the domain and made sure privacy is removed, so everything that we can do to help you transfer this domain has been done.
    Photo of Carrie2250

    Carrie2250

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    What are the steps to move, or actually access, my actual email files to the new host so that my email is moved also?
    Photo of Elyzabeth

    Elyzabeth , Official Rep

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    Hello Carrie2250

    Emails cannot be transferred. You will need to archive your emails using a program like Outlook before you transfer your domain.
    Photo of Lonnie5971

    Lonnie5971

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    This reply was created from a merged topic originally titled transferring my domain.

    how do i transfer from homestead to Square space
    Photo of smithjkelly0063

    smithjkelly0063

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    This reply was created from a merged topic originally titled Transfer my domain.

    How do I transfer my domain from Homestead.
    Photo of Elaine6841

    Elaine6841

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    I have transferred my domain name to a Wix site. through my registrar, but homestead is telling me I can't delete my site because a domain name is pointed to it. The domain name goes to my Wix site. How do I delete this site on homestead that I no longer want? Thanks.
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    themieleman, Champion

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    Can you do that through your website manager: "Domains".
    Photo of Elaine6841

    Elaine6841

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    What does it mean to Delete the Domain? I don't want to do that, I want to keep the domain and use it for my Wix site. If I click "delete Domain" will I lose my domain name.
    Photo of themieleman

    themieleman, Champion

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    You must use your Domain Settings to add your Wix name servers.

    To connect your Homestead domain to your Wix site:
    1. Sign in to your Homestead account.
    2. Delete your existing name servers.
    3. Add the Wix name servers to your domain in your Homestead account. 
      Note: If you need help, contact Homestead for assistance with updating your name servers.
    Notes:
    • Although Wix does not recommend connecting via pointing, you can click here to learn more about connecting your domain via pointing.
    • It may take up to 48 hours for the name server changes to propagate worldwide. Learn more
    • You can also transfer your domain to Wix to manage your domain in your Wix account.



    Photo of Elyzabeth

    Elyzabeth , Official Rep

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    Hello,

    If the domain is registered with Wix and you don't need it to pull up a Homestead site, you'll need to delete the domain from the Homestead account before you delete the site. If the domain is not connected to Homestead in any way, this will not affect your domain.
    Photo of Elaine6841

    Elaine6841

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    Thank you soo much Elyzabeth! a clear answer, much appreciated. I will delete the domain then the site.