How do I transfer my domain to another host?

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  • Updated 10 months ago
  • (Edited)
Here are instructions to transfer your domain to another provider.

Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.

  1. Click Domains in the left navigation menu.

  2. Scroll down to your domain name. There are 4 things you need to do before you start the transfer.

  • Edit Contact Info -- Make sure your email address is listed as the administrative contact. The authorization code (sometimes referred to as an EPP code or Domain password) will be sent to that email.

    **IMPORTANT- IF YOU CHANGE THE EMAIL ON FILE FOR YOUR DOMAIN**
    Please follow the instructions in this article:
    https://community.homestead.com/homestead/topics/extremely_important_domain_information



  • Unlock Domain -- Click Edit Domain Locking link and make sure your domain is unlocked.


  • Disable Privacy -- Click Show Privacy Status and confirm it's disabled or off.


  • Send Authorization Code -- Click Email your authorization code link. The next page will confirm the email address it will be sent to. Click Send to confirm.




  • Once you've completed all 4 things, your domain is now ready to transfer out.

  • Contact the new provider start the transfer process with them.
  • Photo of Homestead FAQ

    Homestead FAQ, Employee

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    Posted 7 years ago

    • 13
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    Photo of KinGamerZ8464

    KinGamerZ8464

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    Hi,
    I want to transfer my domain to another domain register company but i can't acess the domains options because i have to pay but i want to change company, what can i do?
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    Mike F., Alum

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    You will need to direct any inquiries to compliance@homesteadsupport.com
    Photo of KinGamerZ8464

    KinGamerZ8464

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    but it's too difficult to unlock the domain i really need it, i pay the transfer
    Photo of KinGamerZ8464

    KinGamerZ8464

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    how long does it take to compliance anwser me?
    Photo of Mike F.

    Mike F., Alum

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    Because this is a compliance issue you must email  compliance@homesteadsupport.com
    Photo of hundred fold

    hundred fold

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    i will like to  transfer my domain to another host
    Photo of Drew N

    Drew N, Alum

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    Hello infonet0805,

    Follow the instructions at the top of this topic and you will be able to transfer.

    Drew
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    Mike9082

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    Can someone please check the status of my domain transfer request for svsoa.com? I've tried the live chat but get disconnected ( time out ? ) after about 120 seconds. 
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    Mike F., Alum

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    Mike9082,

    I do see the transfer request in process. It may take a little more time.

    Mike
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    Mike F., Alum

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    Today the DNS system is showing that the domain is now at Enom, but you have the nameservers pointed to Homestead. Is everything working the way you expected?

    Mike
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    Mike9082

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    I've changed the nameservers for svsoa.org as you suggested, thank you. However, the domain transfer for svsoa.com is still "pending" according to the new hosting company. As such, I can't change the nameserver until the transfer is complete.
    Photo of Mike F.

    Mike F., Alum

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    Mike9082,   I just checked and everything still looks good.  It's not too often they take this long so it should complete any time now.  I'll keep an eye on this for you, but feel free to reply back if you have any questions. 

    Mike
    
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    Mike F., Alum

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    I just checked on this and it looks like the transfer completed sometime yesterday.
    Photo of Alice6060

    Alice6060

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    I would like to transfer my domain to another Tucows OpenSRS reseller.  Because Homestead is also a Tucows OpenSRS that domain can be pushed by Homestead to that reseller.  Who do I need to contact at Homestead to do that?  And, the new reseller must have Homestead id listed to accept the push.  Can I assume that the id is homestead?
    Photo of Mike F.

    Mike F., Alum

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    Alice6060,

    You will still need to follow the steps at the top of this thread.  You'll need to initiate the transfer through the new reseller, and perform the steps above. You should never really have to contact Tucows directly.

    Mike
    Photo of JDCAMC

    JDCAMC

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    I have followed all the steps listed at the top of this thread (updated email, unlocked domain, disabled privacy, and sent auth. code) to transfer to iPage.com (Wordpress support). When I try to add my domain to their site it says: "The domain name you specified is already in use. Please select a different domain name." I contacted iPage's tech support and they informed me the site is still with Homestead. I contacted tech support here (chat) and they listed all the steps again and when I informed them I had already done all of them they asked me to contact iPages tech support. What am I missing here?
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    Drew N, Alum

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    Hi JDCAMC,

    I know someone at iPage that can fix this problem.  Can you tell me the email address that you use on the iPage account?  I will get it over there and then let you know you can start the transfer.

    Thanks

    Drew
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    Drew N, Alum

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    I have reported it.  If all goes well, they will notify that you can start the transfer.  I will make sure to follow up as well.

    Drew
    Photo of Lonnie9605

    Lonnie9605

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    This reply was created from a merged topic originally titled
    how can i change my hosting from homestead to godaddy.


    i want to change my hosting for my domain currently hosted with homestead , i already updated my nameservers and also updated domain in my godaddy account but still its not working pls advice  
    Photo of Mike F.

    Mike F., Alum

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    Hi Lonnie9605,    When you transfer a domain from one company to another, you initiate the process at the receiving company.  But, the steps you need to perform on the Homestead site are mandatory and important that hey are done correctly.   You'll need to perform these steps for each domain you wish to transfer.

    Mike
    Photo of Gwendolyn7618

    Gwendolyn7618

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    This reply was created from a merged topic originally titled
    if i delete my domain can I register it somewhere else?.
    Photo of Drew N

    Drew N, Alum

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    Hi Gwendolyn7618,

    Deleting the domain from our system only prevents us from renewing it for you.  The domain is registered for a year at a time.  You can, however, transfer it anywhere you like.

    Thanks

    Drew
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    Denny Crane

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    I am also having trouble transferring a domain as right now the account is locked. I spoke with an agent explaining I wanted to close the account but to first transfer the domain and he reactivated the account to transfer, but now it closed again (within a day) and can't get into the account.  I need to unlock the domain and I think I have it from there.  Any help is appreciated. 
    Photo of Drew N

    Drew N, Alum

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    There is nothing you need to do in your account.  Log into the account you wish to transfer to and begin the transfer at that host.  The domain is unlocked.  It will transfer if you have the authorization code.
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    Denny Crane

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    Ok, thanks for confirming. 
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    Drew N, Alum

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    You're welcome
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    Denny Crane

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    Inititated the transfer this last week and received an email asking if the transfer was acceptable with a deadline to respond of Wendesday.  It said if you don't reply by the date the transfer will continue.  If I reply to confirm the transfer before that date, will a human see that or is this all done electronically and a reply will be seen as a "please stop the transfer" by the system? 
    Photo of Drew N

    Drew N, Alum

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    If you don't respond then it will transfer after 5 days. 

    If you do, typically you will be given the choice to stop or proceed immediately.  This process is entirely automated at most registrars.

    Drew
    Photo of Robin8452

    Robin8452

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    I am attempting to transfer my domain and when I open the Domain Manager, I get the following error:

    "Sorry, you cannot edit your advanced DNS settings for this domain here because your domain is not using Homestead nameservers. If you wish to edit your advanced DNS settings, please go to your domain provider and edit them there, or change your domain nameservers to Homestead nameservers."



    Any help will be greatly appreciated!
    Photo of Mike F.

    Mike F., Alum

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    Hi Robin8452,   I only see one domain on your account and it is a piointing domain hosted at another company. You'll have to contact the current domain host. 
    Photo of Laura2073

    Laura2073

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    This reply was created from a merged topic originally titled where on my web site do i find the control panel.
    Photo of Drew N

    Drew N, Alum

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    This is how to transfer your domain to another host. The website really can't be transferred as our Sitebuilder elements are specific to Homestead.

    Drew
    Photo of marckierz8024

    marckierz8024

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    This reply was created from a merged topic originally titled "Check out our other Help options".

    I never recieved a transfer email from homestead to authorize my domain transfer. after 7 days the email timed out. I got the following directions to follow:
    You can contact us if you would like to resubmit your
    domain transfer request.  To contact us:

    -Login to your account
    -Click Help -> View Help in the upper right of the
    window
    -Click any Help topic
    -At the bottom of the topic, click "Check out our other
    Help options"

    Not sure where are what this link is. Not sure how to get my transfer in motion.

    Thanks
    Photo of Drew N

    Drew N, Alum

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    Sorry, I merged you into the wrong topic

    Please reference the new conversation here: How do I transfer a domain to Homestead
    Photo of JAN4935

    JAN4935

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    This reply was created from a merged topic originally titled How do I extend/renew my domain name registration?.

    My domain expires in Feb. 2015. How do I renew?
    Photo of Drew N

    Drew N, Alum

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    You begin the transfer at the new host. Then they will renew it for you.

    Drew
    Photo of Paul1774

    Paul1774

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    This reply was created from a merged topic originally titled start a new domain transfer.

    I need to start a new domain transfer and every-time I try to contact someone from homestead, Im put on hold for a long period of time, I cant even reach someone in the live chat. I have to talk to someone from homestead to start the transfer and it is getting ridiculous how hard it is to get help. Im starting to think I need to get a new website creator and cancel my homestead account... This really starting to hurt my business..
    Photo of Dave0600

    Dave0600

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    This reply was created from a merged topic originally titled Need to possibly switch website hosting service. What is the procedure and the co....

    I'm looking at different SEO packages with a variety of different companies. All would want to switch to their own hosting service. What is the procedure (in simple terms please) for doing this and what is the cost?  
    Photo of Drew N

    Drew N, Alum

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    Hi Dave0600,

    You can do everything to transfer the domain yourself. It must have been hosted here for a minimum of 60 days to be eligible for transfer. There is no cost from the Homestead side for transferring a domain out. Once transferred, you will have to call back and cancel your Homestead account
    Photo of Jamey8708

    Jamey8708

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    This reply was created from a merged topic originally titled How do I transfer an email account from Homestead to a new company/service?.

    Have successfully transferred the website domain from Homestead to Adobe Business Catalyst, but now I need to do the same with the email account/service. I'm not sure how to accomplish this: please advise!
    Photo of Joe Blow

    Joe Blow

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    This reply was created from a merged topic originally titled Cancelling service.

    I have had a site I created on Homestead for a few years and was pretty good - got into google #1 maplisting for my area (the url, that is) I have just had a local company design me a new intertactive site that is now connected with my domain name url. Therefore I want to now cancell my homestead service however ensure that it does not interupt my new website or the domain name, which i believe should not change as I own it.

    So basically i want to cancell my homestead service.
    Photo of Abdullah0611

    Abdullah0611

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    This reply was created from a merged topic originally titled I want to transfer my website to GoDaddy.

    I want to transfer my website to GoDaddy. What is the procedure to get the release code from Homestead and how to download my files to upload them on there.
    Photo of William S

    William S

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    Hello,

    Please see the steps above to transfer the domain to another host. As far as your website, Homestead uses a proprietary site builder to design your website. You would not be able to export the website to use for another provider. You can try and 'rip' you website and see if GoDaddy will be able to host those files, but I can not confirm the compatibility. You can find numerous websites that will do this for you by searching 'rip website' in any search engine. 
    Photo of Al1310

    Al1310

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    This reply was created from a merged topic originally titled Transfer my domain-please issue me a authorization code for the transfer.

    i am unable to get anyone here at homestead to help with restoring my website so please issue me an authorization code so i can transfer my domain please
    Photo of Jason3541

    Jason3541

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    This reply was created from a merged topic originally titled domain transfer fail to godaddy.

    I keep trying to transfer my domain to godaddy but it keeps failing can you please explain why this is and can it be fixed?
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    Drew N, Alum

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    Jason3541,

    Follow these instructions. I checked and at least you need to unlock he domain.
    Photo of barbara2125

    barbara2125

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    This reply was created from a merged topic originally titled How do I transfer my website domain to a new host, and transfer my email to Googl....
    Photo of Lynn3167

    Lynn3167

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    This reply was created from a merged topic originally titled how do I transfer my website hosting to another company?.
    Photo of Drew N

    Drew N, Alum

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    You would need to open an account at the new host and build the site, then transfer the domain to the new host according to the directions at the top of this page.
    Photo of Urbano4223

    Urbano4223

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    This reply was created from a merged topic originally titled how can i cancel my account.

    I like to transfer my site to an other host
    Photo of Drew N

    Drew N, Alum

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    Urbano4223, This topic shows you have to transfer your domain name to another host. The website pages can't be moved as Sitebuilder uses a unique to Homestead system of elements, which will only be recognized on Homestead servers.
    Photo of Eric7555

    Eric7555

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    Under domains, I don't see the options for unlocking, EPP, etc.  
    Most of my domains are listed as "pointed domain"

    I only have one that is not marked as a pointed domain, that one shows me the options to unlock, delete, etc.

    Any help would be appreciated
    (Edited)
    Photo of William S

    William S

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    If it is a pointed domain then it is not registered with us so the transfer to another host would not apply. This only applies for domains that a registered with us.
    Photo of Brian0567

    Brian0567

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    This reply was created from a merged topic originally titled Hello.

    One of the website domains I have administered has requested a transfer to another administrator.... How do I transfer a domain? I have requested the code...now what?
    Photo of Drew N

    Drew N, Alum

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    If they are transferring to another host, then they will need to start the transfer at the new host. You would need to make sure the domain is unlocked and privacy is off, and it is best to put their email address in the domain contact info. You'll also send them the code and then everything else should be done by them.
    Photo of STEFEN9697

    STEFEN9697

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    and WHERE is the code?
    Photo of Drew N

    Drew N, Alum

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    The code is emailed to you. Go to the domains tab and under the domain you will see a series of link. Make sure privacy is disabled and then have the code sent to you.