How do I transfer my domain to another host?

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  • Updated 10 months ago
  • (Edited)
Here are instructions to transfer your domain to another provider.

Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.

  1. Click Domains in the left navigation menu.

  2. Scroll down to your domain name. There are 4 things you need to do before you start the transfer.

  • Edit Contact Info -- Make sure your email address is listed as the administrative contact. The authorization code (sometimes referred to as an EPP code or Domain password) will be sent to that email.

    **IMPORTANT- IF YOU CHANGE THE EMAIL ON FILE FOR YOUR DOMAIN**
    Please follow the instructions in this article:
    https://community.homestead.com/homestead/topics/extremely_important_domain_information



  • Unlock Domain -- Click Edit Domain Locking link and make sure your domain is unlocked.


  • Disable Privacy -- Click Show Privacy Status and confirm it's disabled or off.


  • Send Authorization Code -- Click Email your authorization code link. The next page will confirm the email address it will be sent to. Click Send to confirm.




  • Once you've completed all 4 things, your domain is now ready to transfer out.

  • Contact the new provider start the transfer process with them.
  • Photo of Homestead FAQ

    Homestead FAQ, Employee

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    Posted 7 years ago

    • 13
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    Photo of Juliette5587

    Juliette5587

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    When I click on Domains, I get only one link, Advanced DNS settings. When I click on that, there's nothing about editing contact info or unlocking or authorization code or privacy status. There's A Records, C Names, and MX Records. I'll attach a screenshot.
    Photo of Mike F.

    Mike F., Alum

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    You are correct. That is exactly what you should be seeing. There would be additional options available if the domain were hosted with us, but it's hosted somewhere else and just pointing to Homestead. If you are trying to transfer the domain to another company, you'll need to contact the existing host.

    What is it that you are trying to do?

    Mike
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    Concepcion7578

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    How can I transfer my site to another web hosting company?
    Photo of Concepcion7578

    Concepcion7578

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    It seems very frustrated for me!!
    Photo of Mike F.

    Mike F., Alum

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    There is not really an automated way to transfer a site, like there is for the domain. To transfer a site, you'll have to save all your pages and content to your computer. Here is a thread that discusses this: https://community.homestead.com/homes...
    Photo of Tina3114

    Tina3114

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    This reply was created from a merged topic originally titled
    How to transfer my domain and cancel my Homestead account?.


    I want to transfer my domain to a new hosting provider and cancel my Homestead account.
    Photo of Mike F.

    Mike F., Alum

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    The steps to transfer a domain are above. After the domain transfer is done, then you will want to close the account . Those steps are here: https://community.homestead.com/homes...
    Photo of albin8894

    albin8894

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    Can I transfer domain name? I have just got domain name 2 days ago.
    Photo of Mike F.

    Mike F., Alum

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    There are industry regulations that prevent everyone from doing a domain transfer until it is at least 60 days old. However, if you bought a domain through Homestead and need to use it with another site hosted at a different company, there is no restriction on pointing the domain. If you can get the nameservers for the website host, you can point the domain and get it working usually in less 24 hours.

    Mike
    Photo of k8032

    k8032

    • 70 Points
    Hello,
    I tried to make a website via Homestead, but since Wix was easier for the other workers to edit, we had to move the site to there.

    I have made an Domain in Homestead, and before I transfer it to the different site, I actually deleted it before doing anything.

    When I goto http://www.PrimeGateJapan.com it sends me directly to Intuit Web site.

    Is there a way to retrieve the domain that i had?
    or do i have to wait for 60days before changing the provider?

    Thank you,
    Best regards,

    ken Bookman
    Photo of Mike F.

    Mike F., Alum

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    We'll first have to restore the domain to your account. After it's restored, you can either point the domain or transfer it. I don't think Wix will allow you to transfer a domain from another company so you may have to point it from Homestead but we can help you do that. I'll go ahead and restore the domain to your account.

    If you wish to point the domain, just reply back here with their nameservers and we'll make the update on our end for you.

    Mike
    Photo of k8032

    k8032

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    oh wow, that will be great.
    thank you very much :)
    Photo of Mike F.

    Mike F., Alum

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    You're welcome. Just post the nameservers here when you are ready.
    Photo of Mark2392

    Mark2392

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    Excellent! Thanks for making this so easy...mission accomplished!
    Photo of Drew N

    Drew N, Alum

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    Great!
    Photo of Barbara8471

    Barbara8471

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    I'd like the owner to have the domaine and the web-site design so she can own it and go in to make changes
    How do I do all that?
    Photo of Cindy2599

    Cindy2599

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    This reply was created from a merged topic originally titled
    How is a domain name transferred?.


    If I decide to change hosts and build a new website for my domain using another product, how do I get my domain name transferred?
    Photo of latinmove7374

    latinmove7374

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    This reply was created from a merged topic originally titled
    how do i get a good authorization code from homestead sent to my email, need to transfer my domain name.


    Homestead gave me an authorization code but it was not valid. this is the last part of the transfer
    Photo of Wendy3919

    Wendy3919

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    Photo of Jason3591

    Jason3591

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    This reply was created from a merged topic originally titled
    How do I get my domain name unlocked?.
    Photo of ana7020

    ana7020

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    This reply was created from a merged topic originally titled
    Fresh Start Moving- Domain Name.


    How do I transfer my domain to another provider? Last time i think I deleted this homestead kept my domain name :(((((( I want to repurchase it from another place. No hard feelings.
    Photo of John9353

    John9353

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    This reply was created from a merged topic originally titled
    How do I move my domain to another provider?.
    Photo of Edward2741

    Edward2741

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    This reply was created from a merged topic originally titled
    Domain Transfer to external registrar.


    Hi, our site chicagomustangfootball.net was set up by a previous employee. How do I transfer the domain to a new external domain registrar?
    Photo of Lisa7083

    Lisa7083

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    I unlocked my domain over 12 hours ago and it's still saying locked when I try and transfer to my new host. How do I get it to transfer?
    Photo of Mike F.

    Mike F., Alum

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    Hi Lisa, can you please check your email for a private message. There's some information we just need to verify.

    Mike
    Photo of Lisa7083

    Lisa7083

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    Hi, my domain is still coming up as locked when I try to transfer to my new host. Is there something I am missing as I've been trying for 3 days now just to get it ready to even start the transfer?
    Photo of Mike F.

    Mike F., Alum

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    Hi Lisa7083, the domain is definitely unlocked. I did completely remove the domain from our system. Can you go ahead and give it one more try. If you run into problems, reply to one of the personal emails that we've exchanged so I see the response right away.

    Mike
    Photo of Edward2741

    Edward2741

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    Who the HELL is Lisa7083 ????
    This person is NOT the owner of this domain!!!!
    I am, Edward Chapp
    Photo of Drew N

    Drew N, Alum

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    Edward2741, they are discussing a different domain.

    Thanks
    Drew
    Photo of Gwen3731

    Gwen3731

    • 60 Points
    I have followed all of the aforementioned steps in my attempts to transfer my domain to HostGator. On your end it states the domain is unlocked and privacy is disabled, however on their end it states the domain is locked and the email address is not validated (it attempts to send an email to mysite.com@contactprivacy.com

    It has been a few hours since I've made the appropriate changes. Does it just need more time or is there something else I need to do.

    Thank you!
    Photo of Mike F.

    Mike F., Alum

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    The privacy is indeed turned of. If you tried to transfer shortly after turning off the privacy, then it probably didn't have enough time to recognize the change. Go ahead and give it another try and let us know if you run into problems.

    Mike
    Photo of Haley9660

    Haley9660

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    This reply was created from a merged topic originally titled
    sever relationship with homestead, move domain, stop billings.


    I purchased my domain name via homestead over a decade ago. I would like to use another host. I wish to transfer the name to the other host and completely sever my relationship with Homestead? IE no monthly fee or anything at all once the domain is moved? I see another has had a problem doing this so please tell me exactly how to go about this process.
    Photo of Drew N

    Drew N, Alum

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    After you complete the process of transfer then you will either call or cancel your account from within your account. Transferring the domain, in itself, does not cancel the billing.

    Thanks

    Drew
    Photo of Haley9660

    Haley9660

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    Have transferred it two times already, each time it was pointed back to homestead and to fix it we had to pay some fee of 5$ or so, Probably doing something wrong. I see that others have the same problem so could you just write down the exact steps necessary and post them. THANKS!
    Photo of Drew N

    Drew N, Alum

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    The promoted response above has the exact steps needed. Follow those steps and you will transfer out.

    Drew
    Photo of ronadarsh1921

    ronadarsh1921

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    Hi Drew,
    Are the procedures same for pointing domain to a weebly website?
    If so where can I use the auth code ??
    Photo of Mike F.

    Mike F., Alum

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    Pointing a domain is a bit different than transferring. To point a domain, you'll generally want to change the nameservers as shown here: https://community.homestead.com/homes...
    Photo of Erik3058

    Erik3058

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    This reply was created from a merged topic originally titled
    How do i end my account at homestead and take my domain with me?.


    I am growing tired of homestead and want to move to greener pastures and take domain name with me. How do i end my account while retaining ownership of my domain name to either host my own website or wordpress etc?

    Thanks
    -Erik
    Photo of Mike F.

    Mike F., Alum

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    You'll want to transfer the domain first, then let us know when you are done so that the account can be closed.
    Photo of JC

    JC

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    This reply was created from a merged topic originally titled
    Migrating away from Homestead.


    Hi - Due to all the email issues I have had since the upgrade, I am looking into alternative hosting services for my site. Where can I find the process for migrating my domain to another web hosting company. thanks
    Photo of androleaf1384

    androleaf1384

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    what wrong with here?
    Photo of Mike F.

    Mike F., Alum

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    androleaf1384,

    You opened an account type that is only available to U.S. residences/businesses. We had to close the account. Any inquiries will need to be addressed to compliance@homesteadsupport.com
    Photo of GraceLena6222

    GraceLena6222

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    This reply was created from a merged topic originally titled
    Domain Name.


    How do I take my domain name to another service provider?
    Photo of Maila7728

    Maila7728

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    Will I be able to keep my website design if I moved to a diffrent host? And will the move affect my search engine ranking?
    Photo of Mike F.

    Mike F., Alum

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    It depends on if you designed the site on your own, or used Homesteads templates and images as they are copyrighted. Any time you transfer a site and/or domain there is a change that it could negatively impact the search-ability and page rank but there is not any way to forecast the exact impact. Even if everything goes smooth it can still take 2-3 days to transfer a domain in most cases. The longer the site is offline, the greater chance there is for negative impact.

    Mike
    Photo of 11139577661

    11139577661

    • 60 Points
    Hi, can you please unlock and email the authorization code to registered email address for transfer of below domain:

    www.barcorruption.org

    for some reason my site is closed and i will change the hosting. thanks.
    Photo of Mike F.

    Mike F., Alum

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    11139577661, Sorry but your account was closed for fraud. Any further inquiries must be directed to compliance@homesteadsupport.com
    Photo of james3697

    james3697

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    This reply was created from a merged topic originally titled
    Domain name tranfer issue.


    I am trying to make an account change with my domain name and I went through all the steps, got the authorization code, but did not receive any link of where to enter the code. Please help.
    Photo of Mike F.

    Mike F., Alum

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    You'll need to provide the authorization code to the company you are transferring the domain to.

    Mike
    Photo of Andrew9579

    Andrew9579

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    I'm trying to transfer my domain & it would be nice if HOMESTEAD would not show this error EVERYTIME I TRY TO CHANGE MY EMAIL ADDRESS:

    "Sorry, you have experienced an unexpected server error.

    You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later."

    I've been around for 13 years and my email in the system is out of date (I can't access my old email address to get my Authorization Code). I'm guessing just another way to hold hostage customers attempting to transfer out of the system.

    ...and no this is not a one time error - it's been doing this for the last 3 weeks.
    Photo of Drew N

    Drew N, Alum

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    I see a juno.com address on the domain. What email would you like it to be?

    Drew
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    Andrew9579

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    Here's my email Drew: supremecrete@gmail.com
    Photo of Drew N

    Drew N, Alum

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    I updated it for you. Before you transfer it, make sure to verify the change when you receive the email. You have 15 days or the domain will be suspended.

    Drew
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    Andrew9579

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    Thanks Drew for your help.
    Photo of Drew N

    Drew N, Alum

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    You're welcome