How do I transfer my domain to another host?

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  • Updated 10 months ago
  • (Edited)
Here are instructions to transfer your domain to another provider.

Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.

  1. Click Domains in the left navigation menu.

  2. Scroll down to your domain name. There are 4 things you need to do before you start the transfer.

  • Edit Contact Info -- Make sure your email address is listed as the administrative contact. The authorization code (sometimes referred to as an EPP code or Domain password) will be sent to that email.

    **IMPORTANT- IF YOU CHANGE THE EMAIL ON FILE FOR YOUR DOMAIN**
    Please follow the instructions in this article:
    https://community.homestead.com/homestead/topics/extremely_important_domain_information



  • Unlock Domain -- Click Edit Domain Locking link and make sure your domain is unlocked.


  • Disable Privacy -- Click Show Privacy Status and confirm it's disabled or off.


  • Send Authorization Code -- Click Email your authorization code link. The next page will confirm the email address it will be sent to. Click Send to confirm.




  • Once you've completed all 4 things, your domain is now ready to transfer out.

  • Contact the new provider start the transfer process with them.
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    Homestead FAQ, Employee

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    Posted 7 years ago

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    Photo of Homestead FAQ

    Homestead FAQ, Employee

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    Official Response
    Here are instructions to transfer your domain to another provider.

    Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.

    1. Click Domains in the left navigation menu.

    2. Scroll down to your domain name. There are 4 things you need to do before you start the transfer.

    • Edit Contact Info -- Make sure your email address is listed as the administrative contact. The authorization code (sometimes referred to as an EPP code or Domain password) will be sent to that email.

      **IMPORTANT- IF YOU CHANGE THE EMAIL ON FILE FOR YOUR DOMAIN**
      Please follow the instructions in this article:
      https://community.homestead.com/homestead/topics/extremely_important_domain_information



    • Unlock Domain -- Click Edit Domain Locking link and make sure your domain is unlocked.


    • Disable Privacy -- Click Show Privacy Status and confirm it's disabled or off.


    • Send Authorization Code -- Click Email your authorization code link. The next page will confirm the email address it will be sent to. Click Send to confirm.




  • Once you've completed all 4 things, your domain is now ready to transfer out.

  • Contact the new provider start the transfer process with them.
  • (Edited)
    Photo of Dawn3589

    Dawn3589

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    That would be great, however, that account is no longer active due to divorce. Can you mail a check?
    Photo of Dawn3589

    Dawn3589

    • 114 Points 100 badge 2x thumb
    I also have a new address.
    Photo of Drew N

    Drew N, Alum

    • 262,826 Points 100k badge 2x thumb
    I can't send a check. I have to refund to a card. If you update the card, I can do it that way. Once we close the account, then it will not charge.
    Photo of Dawn3589

    Dawn3589

    • 114 Points 100 badge 2x thumb
    OK. I just updated my contact information and credit card info. Thank you!
    Photo of Drew N

    Drew N, Alum

    • 262,826 Points 100k badge 2x thumb
    I refunded it and closed the account.
    Photo of Matt7284

    Matt7284

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    Click Domains in the left navigation menu.
    I can't find the click domains anywhere ????
    Photo of Angela W

    Angela W

    • 6,540 Points 5k badge 2x thumb
    Hi Matt,

    Thanks for asking for more information. When you're logged in to your account, click the word domains. Here's a screenshot for you.



    Hope that helps and good luck!
    Did this answer help? If so, please mark 'good answer' below for other people to find this post. Also like us on Facebook and Twitter to learn more about how to grow your business.
    When I click on Domains - nothing appears. It says I have one unclaimed domain. How do I claim it?
    Photo of Matt7284

    Matt7284

    • 184 Points 100 badge 2x thumb
    Please help How do I transfer my domain to another host?

    This reply was created from a merged topic originally titled
    How do I transfer my domain to another host?.
    Photo of Yaviance7290

    Yaviance7290

    • 62 Points
    1. i cancelled my intuit website and it says that Intuit employees will email the directions to transfer my domain if preferred.

    My old domain was www.naturalbeauties3.com
    i want it transferred to my weebly.com address

    do you need an IP address? Please tell me what to do so i can advertise my new site!! thanks a bunch!!

    This reply was created from a merged topic originally titled
    i would like to transfer my intuit domain name to my weebly webite.
    Photo of matthew0884

    matthew0884

    • 62 Points
    To provide another company with the code for the website since the client wants to change vendors

    This reply was created from a merged topic originally titled
    to transfer domain code to another group.
    Photo of Aubrey T

    Aubrey T

    • 15,316 Points 10k badge 2x thumb
    Hi Matthew -

    The thread above should walk you through how to obtain your Authorization code so you can transfer the domain to a different host.

    Thanks,
    Aubrey
    Photo of GoodFellas6362

    GoodFellas6362

    • 100 Points 100 badge 2x thumb
    My domain is unlocked and im trying to transfer it to hostgator. I have done everything that is required on both ends and hostgator is telling me the domain is still locked. but intuit is showing its unlocked.

    What do I do? who do i contact?
    Photo of Robert4473

    Robert4473

    • 62 Points
    I will be moving my domain shortly and my new host has asked for a change to the IPS tag. Is this something i can do?

    This reply was created from a merged topic originally titled
    How do I change the IPS tag on a domain?.
    Photo of tanzaytaylor8951

    tanzaytaylor8951

    • 72 Points
    I am in the process of transferring my domain to go daddy. Their records show that the admin email adress is kingdomgraphicdezigns.com@contactpriv.... They have emailed the transfer codes to this address and I need the codes to be sent to the only email adress it should have been going to, tanzaytaylor@kingdomgraphicdezigns.com. Thank you!

    This reply was created from a merged topic originally titled
    Transferring My Domain.
    Photo of Alaina6031

    Alaina6031

    • 60 Points
    Did you get this resolved? I am having the same problem. I have privacy turned off and the email still goes to mywebsite.com@contractprivacy.com
    Photo of Christina0174

    Christina0174

    • 60 Points
    Did anyone have any luck with this? I'm running into the same issue.
    Photo of Drew N

    Drew N, Alum

    • 262,646 Points 100k badge 2x thumb
    Hi Christina0174,

    You probably didn't wait long  enough after turning privacy off.  There is a possible propagation time up to 24 hours.  I see you have made the request successfully.

    Thanks

    Drew
    Photo of Robyn4970

    Robyn4970

    • 212 Points 100 badge 2x thumb
    So I didn't find Drew's answer 10 months ago very helpful. Once completing the 4 steps set by Homestead, does the mywebsite.com@contractprivacy.com magically go away within 24 hours so that the information we need to supply GoDaddy.com will go to the correct email address?
    Photo of William S

    William S

    • 18,878 Points 10k badge 2x thumb
    This should go away once the privacy of the domain is disabled in step 2. It should update within 5-10 minutes. 
    Photo of sedgwickcoecde5748

    sedgwickcoecde5748

    • 62 Points
    How can I move a domain name that is expiring with one provider to a new website I am building? The new website has a different assigned domain name I just used to be able to get the new one started and don't intend to continue.

    This reply was created from a merged topic originally titled
    Switching Domain Name on my Website.
    Where's the left navigation menu "1.Click Domains in the left navigation menu"

    Please send the link to the page where the left navigation menu exists.
    "left navigation menu"

    please send the site page where this is
    Photo of Valerie6010

    Valerie6010

    • 102 Points 100 badge 2x thumb
    This reply was created from a merged topic originally titled
    How do I cancel my website? How long will it take for me to be able to use my domain name with another company?.


    How do I cancel my website? How long will it take for me to be able to use my domain name with another company?
    Photo of Mike F.

    Mike F., Alum

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    Your domain should be eligible for transfer right now. After you transfer the domain, just remember to notify us to close the account.
    Photo of Karin5854

    Karin5854

    • 82 Points 75 badge 2x thumb
    This reply was created from a merged topic originally titled
    I want to close my intuit website, but transfer my domain to another site.


    I decided to have my site professionally done. I want to transfer my domain to another site. How can I do it?
    Photo of STEVES4622

    STEVES4622

    • 142 Points 100 badge 2x thumb
    This reply was created from a merged topic originally titled
    What is the process to move the domain name to another hosting service?.


    What is the process to move the domain name to another hosting service
    It is impossible to get to customer service for any of your services. Have been happy with the design software, but service is poor.

    Note: This topic was created from a reply on the I have a question about my domain name. topic.
    Photo of Mike F.

    Mike F., Alum

    • 184,698 Points 100k badge 2x thumb
    Sorry if you've had a problem with support. If you need additional help with the domain transfer let us know. The four steps mentioned above are very important. Each one must be done or the transfer will fail.
    Photo of Matthew7302

    Matthew7302

    • 72 Points
    Hi im having trouble transferring my domain over to a godaddy host. Godaddy requires a Transaction ID and Security Code how do i obtain these from homestead?
    Photo of Mike F.

    Mike F., Alum

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    Hi Matthew7302,

    The only code you'll need is the security code, often referred to as the authorization code or EPP code. I just emailed it to the email address which you have on record with us. You will need to provide it to GoDaddy, and it is usually done electronically through their website. or via an email exchange.

    Mike
    Photo of Matthew7302

    Matthew7302

    • 72 Points
    Hi Mike

    I have tried that and it doesn't work. I have also tried having the code in both fields. I used to have an account called jobjoggas.com and when i transferred that domain name i received both. But the process was different then as it was quite some time ago..



    What do I do now?
    Photo of Drew N

    Drew N, Alum

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    Your domain is not hosted with us. It is hosted by Godaddy.
    Photo of James2013

    James2013

    • 82 Points 75 badge 2x thumb
    Great, How do I move forward? Our company changed hands and the previous owner has no records of log in information.
    Photo of Drew N

    Drew N, Alum

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    Will you be maintaining your site with us? Or are you building a new site elsewhere?
    Photo of James2013

    James2013

    • 82 Points 75 badge 2x thumb
    We are building a new site elsewhere. Our web developer is asking to have the domain unlocked and the authorization sent to his email.
    Photo of Drew N

    Drew N, Alum

    • 262,826 Points 100k badge 2x thumb
    You'll need to contact Godaddy to get logged in to the domain hosting account. I would suggest that you have the designer provide you with pointing instructions. If you allow them to transfer the domain, you are essentially transferring ownership. If you ever part ways with the designer, you may have trouble recovering your domain.
    Photo of salah7152

    salah7152

    • 82 Points 75 badge 2x thumb
    This reply was created from a merged topic originally titled
    help please (transfer domain).


    i transfered my domain to dynadot and they sent me a autorizaton code for complete the tranfer And then they sent me a letter saying:
    Dear eddine, salah,

    The domain ******.com is "LOCKED" by your previous registrar, TUCOWS, INC.. Please log into your account with them and unlock the domain. We cannot complete the transfer until the domain is unlocked.

    You do not need to email us after the domain is unlocked. Our system will know automatically.

    You may also get this message if the domain is newly registered. A domain can not be transferred for 60 days after it was registered.
    -------------------------------------------------------------
    -When made ​​from the account Domain saw the case is unlocked

    what's i can do
    help me please
    Photo of Mike F.

    Mike F., Alum

    • 184,698 Points 100k badge 2x thumb
    If you follow the steps above, it shows you how to unlock the domain. Each step is equally important.
    Photo of Dru5155

    Dru5155

    • 140 Points 100 badge 2x thumb
    How can I find out the status of my domain transfer from Homestead to Godaddy?

    Last Sunday, 8/11/13, I followed Homestead's request to transfer instructions. (Received the codes needed from both you and Godaddy within one hour.) Entered the codes I needed to enter from emails that I received from Godaddy and from Homestead.

    Your instructions said the transfer would be automatically approved in 5 business days. That would have been yesterday--Friday. When will my domain (DruGehring.com) be transferred?
    Help!
    Photo of Drew N

    Drew N, Alum

    • 262,826 Points 100k badge 2x thumb
    You can forward that message to me, but it sounds like the right one.

    Thanks

    Drew
    If this post helps, please give me a "Star" and complete this survey to rate my performance.
    Photo of Drew N

    Drew N, Alum

    • 262,826 Points 100k badge 2x thumb
    Domain transfers are regulated by an organization called ICANN. The email that has the link is normally sent as soon as you enter the code. If you click on the link when you receive it, the transfer process is sped up. If you don't then it will transfer automatically when the time comes. That time frame is what I am confirming with the registrar.

    In any case, since you clicked on the link the transfer should get done now. Keep in mind that once you receive confirmation of the transfer, there is still up to a 24 hour propagation time for it to announce to the Internet that it has moved.

    Thanks

    Drew
    If this post helps, please give me a "Star" and complete this survey to rate my performance.
    Photo of Drew N

    Drew N, Alum

    • 262,826 Points 100k badge 2x thumb
    Our registrar now shows this as a completed transfer. As I said it might take 24 hours for the rest of the world to know.

    Thanks for your patience.

    Drew
    If this post helps, please give me a "Star" and complete this survey to rate my performance.
    Photo of Awilda7674

    Awilda7674

    • 60 Points
    I have the same issue. The transfer should have completed by now. I have sent emails to our support staff, which have not been answered. Please advise.
    Photo of Mike F.

    Mike F., Alum

    • 184,698 Points 100k badge 2x thumb
    Awilda7674,  It is normal for a domain transfer to take up to 5 days.  It can vary depending on who the domain is transferring to though. In some cases you can expedite the transfer by responding to emails from the registrars.  Can you check your gmail and look for an email on the 24th?  Otherwise the transfer status looks fine and should complete on it's own.

    Mike
    Photo of Prasanna7642

    Prasanna7642

    • 102 Points 100 badge 2x thumb
    This reply was created from a merged topic originally titled
    How to get EPP code..


    I want to transfer my domain (www.jhamobi.com) from here to some other registrar. For this I need EPP code. after that only I can transfer my domain with them.
    Photo of Mike F.

    Mike F., Alum

    • 184,698 Points 100k badge 2x thumb
    Getting the EPP code is one of 4 important steps. Follow the instructions on this thread.
    Photo of laur8630

    laur8630

    • 102 Points 100 badge 2x thumb
    This reply was created from a merged topic originally titled
    deleting account and redirecting domain name.


    Hi there,
    I enjoyed using your site but i would like to delete my account and take my domain name with me. How do I do this?
    Photo of Drew N

    Drew N, Alum

    • 262,826 Points 100k badge 2x thumb
    Once you transfer the domain, you will need to cancel your account with us. You can do that yourself in your account, or contact support.

    Thanks

    Drew
    Photo of Nicole2022

    Nicole2022

    • 82 Points 75 badge 2x thumb
    This reply was created from a merged topic originally titled
    epp number.


    Our site wants to use a different website but wants to keep the www name, how do I get the epp number?
    Photo of Mike F.

    Mike F., Alum

    • 184,698 Points 100k badge 2x thumb
    It sounds like you are wanting to transfer the domain. If so follow the steps here.
    Photo of George0083

    George0083

    • 286 Points 250 badge 2x thumb
    This reply was created from a merged topic originally titled
    Domain Transfer.
    Photo of Juliette5587

    Juliette5587

    • 80 Points 75 badge 2x thumb
    The "Domain Control" section of the Domains settings screen doesn't appear when I go to Domains. Any advice would be greatly appreciated.
    Photo of Todd H

    Todd H, Social Media Specialist

    • 20,874 Points 20k badge 2x thumb
    Malcolm3071, if you need your domain's privacy removed, I can assist with that. Please let us know.
    Photo of Malcolm3071

    Malcolm3071

    • 220 Points 100 badge 2x thumb
    Thanks.  I recently moved one of my websites from Homestead to Network Solutions changing the DNS in the Homestead control panel to point to NS servers.  Unfortunately since then our mail has stopped.  So I initiated a transfer to move the domain (www.lennehardt.com) from Homestead to Newtwork Solutions.  I received an email from them requesting that I authorize the transfer via a link in an email sent to WHOIS Administrative Contact (listed below).  This is a very strange email address and one I do not have access to.  I tried to find this email address in Homestead but only see mine, malcolm.mahs@gmail.com, which is correct.  Very grateful if you would locate and change the WHOIS Administrative Contact and change from  lennehardt.com@contactprivacy.com -> malcolm.mahs@gmail.com.

    Best regards,
    Malcolm


    The WHOIS Administrative Contact of record needs to authorize the transfer via a link in the email sent to them with the subject line, "Please Confirm Your Domain Name Transfer."

    Domain Name  E-Mail Address
    LENNEHARDT.COM                            lennehardt.com@contactprivacy.com
    Photo of Todd H

    Todd H, Social Media Specialist

    • 20,874 Points 20k badge 2x thumb
    The privacy has been removed, and this should show the correct email address now.
    Photo of Malcolm3071

    Malcolm3071

    • 220 Points 100 badge 2x thumb
    Thanks, Todd.  I just checked and tried to get a transfer Authorization Code but got this message, "Could not retrieve email"...  can you help?  Or email me an Authorization Code?


    Domain Manager > Your Authorization CodeYour Authorization Code

    In order for you to transfer your domain name out of your website account, you will need an authorization code.

    The authorization code is a 6 to 16 character code assigned to all domain names. This authorization is an extra security measure, ensuring that only the owner of a given domain can initiate a transfer.

    We recommend printing this code for your records, as you will need it if you decide to transfer.

    Domain NameLock StatusAuthorization Codelennehardt.comUnknownCould not retrieve email
    There was an error retrieving this domain's contact email. Please try again later.
    Photo of Malcolm3071

    Malcolm3071

    • 220 Points 100 badge 2x thumb
    Grateful an update on how I can obtain my Authorization Code...  I have just checked and was told via the site "Could not retrieve email"
    Photo of Manica1199

    Manica1199

    • 92 Points 75 badge 2x thumb
    This reply was created from a merged topic originally titled
    If I stopped using homestead can I still use my website domain?.