How do I setup order notifications?

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After adding products to your store and choosing which shipping and checkout providers to use, you can now optionally choose and configure which order notification methods to enable in your store. This article will explain what order notification methods are, how you can choose which order notification methods to use, and how you can configure each order notification module as needed.
What are order notification methods?
Order notification methods allow you to receive a message when a new order is placed from your store. A message can be sent to you via email, SMS text message or even MSN messenger, as soon as a new order is placed from your store.
How can I choose and configure different order notification methods?
1.) You can choose and configure different order notification methods for your store by clicking on the Settings menu and then choosing the Notifications option:

notifications_new.png

2.) You will be presented with the Notification Settings page, which allows you to choose and configure the order notification methods you want to enable when an order is placed from your store:

notificationsettingspage.png
3.) Click the checkbox for the notification method you want to enable from the Notification Methods box. (In this example, we'll show the Email Message option.)
checkemailnotificaiton.png

4.) Click Save.

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5.) You will now see that a tab appears for the notification method you enabled:

newtabemail.png

6.) Click the new tab and you will be able to configure the selected notification method. A full step-by-step help guide is shown on the page which explains everything from setting up third party services/accounts (if required) to filling out the notification methods details:

emailnotificaiton.png

7.) Fill in the required details for your chosen notification method, and click Save.



To test a notification method, simply place an order from your store. When you complete the order any enabled order notification methods will be triggered and the message will arrive in your inbox, on your cell phone, or in MSN messenger within seconds.

You can repeat steps 1-6 to enable as many notification methods as you need.

Sample order notification message:

Here's how a sample notification message looks in MSN messenger:


Here's how a sample notification message looks via email in Outlook 2007:



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Drew N, Community Manager

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Posted 4 years ago

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Dan2092

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This reply was created from a merged topic originally titled
How to set up an automatic email system to customers when they order something..


I am trying to set up something so that when a customer orders something, they get an automatic email from me with information they need about the purchase. Is this possible?
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Drew N, Community Manager

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These steps will send you an email telling you an order has been placed.

Thanks

Drew
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