I too am having difficulty setting up email through outlook 2013. Thought I had it with a supervisors help and now I can't even open my outlook folder. This after 2 1/2 hours on-line chatting. I have now been on hold for 30 minutes to talk to someone.
Outlook 2013 is almost identical to Outlook 2010 except one difference with regard to how Outlook handles some internal files. We've created two help topics depending for both IMAP and POP3 configurations.