How do I set up email in Outlook 2010?

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I'd like to check my email using Outlook 2010. Can I sync my email with Outlook?
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Homestead FAQ, Employee

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Posted 7 years ago

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Homestead FAQ, Employee

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Official Response
Yes, you can set up your email in Outlook 2010. Here are the steps.

If you have another version, click the link below for the version of Outlook you have. To find out which version you have, click the Help menu on the Outlook toolbar and click About.


Note: If you're having problems sending email in Outlook, review the steps below to make sure all steps and settings match exactly.

  1. Open Outlook, click the File tab. Under Account Information, click Add Account.



  2. Click the Manually configure server settings or additional server types checkbox and then click Next.



  3. Click Internet E-mail and then click Next.


  4. Enter your User Information:

  • In the Your Name box, type your name the way that you want it to appear to other people.

  • In the E-mail Address box, type the complete email address. Make sure to include the user name, the @ symbol, and the domain name.


  • Enter your Server Information:


  • Note: IMAP accounts are the recommended option for customers that want to check email from multiple sources (home computer, work computer, mobile phone).
    • Select POP3 or IMAP for server type.

    • In the Incoming Mail Server field, enter mail.homesteadmail.com for POP3 or IMAP.

    • In the Outgoing Mail Server field, enter smtp.homesteadmail.com for POP3 or IMAP.


  • Enter your Logon Information:

    • In the User Name field, enter your full email address.

    • In the Password field, enter the password for the account you want to access from Outlook.


    Tip: Click to select the Remember password checkbox. If you don't, you'll have to enter your password each time you want to do anything with your email in Outlook.

  • Clear the Require logon using Secure Password Authentication checkbox.



  • Click More settings. Then, click the Outgoing Server tab.

  • Check the My outgoing server (SMTP) requires authentication checkbox. Select Use same settings as my incoming mail serverl

  • Click the Advanced tab. You will see Server Port Numbers. The port numbers will depend on whether you are settings up an IMAP or POP3 account.

  • IMAP Advanced Settings:
    • Incoming Server: 143

    • Use the following type of encrypted connection: None

    • Outgoing Server: 587

    • Use the following type of encrypted connection: None


    POP3 Advanced Settings:
    • Incoming Server: 110

    • This server requires an encrypted connection (SSL) must be unchecked.

    • Outgoing Server: 587

    • Use the following type of encrypted connection: None


  • Click OK.

  • Click Next and then click Finish.


  • Important: If you don't complete the advanced settings, you'll see error message 550 #5.1.0 address reject.

  • If you set up an IMAP account, in Outlook, click the Inbox for the IMAP account that contains a folder that you want to subscribe to or unsubscribe from.

    • In the Tools menu, click IMAP Folders and click Query.

    • In the Folders box, click the folder you want to subscribe to and click Subscribe.

    • Click Close to complete the set up.

      Note: To test the settings, send a message directly from Outlook.

      Hope that helps!

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      Photo of Doug8857

      Doug8857

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      For everyone who is having problems with outgoing mail....in the advanced settings I ALSO had to go into the "outgoing server" tab in "more settings" and mark "outgoing server requires authentication"....then it worked. I am using Outlook 2010/Win 7 Ultimate if that makes a difference.
      Photo of Tim0975

      Tim0975

      • 62 Points
      My email client (Pegasus) does not support SPA (secure password authentication). I would like to use the smtp.homesteadmail.com server, but apparently cannot. Could I use my ISP's smtp server instead for my intuit-hosted domain's outgoing email?

      This reply was created from a merged topic originally titled
      is it possible to use ISP's SMTP server instead of homestead's?.
      Photo of Edward8156

      Edward8156

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      I would like to link my email with outlook is this possible with Intuit / homestead email accounts.
      Right at the moment we are just forwarding the email to an existing email account and opening it in outlook, but we are unable to send it from outlook.

      This reply was created from a merged topic originally titled
      I would like to link my emails to my outlook account can you help..
      Photo of Lawrence8769

      Lawrence8769

      • 70 Points
      How do I sync my email and archive to my pc which will provide more space as I'm close to my 250 MB limit?
      Photo of Lawrence8769

      Lawrence8769

      • 70 Points
      I"m using Outlook 2010
      Photo of Joshua0797

      Joshua0797

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      I'm having trouble trying to sync my Homestead email account to Outlook 2010. I've followed these steps as listed in the community forum to the 't' with no success.

      When I try manual config, after "Log onto incoming mail server (pop3)" and "Sending test email message" are completed, text at the top of that box says, "Congratluations! All tests have been completed successfully. Click Close to continue". But when I click "Close", I receive this prompt:

      "The requested operation has failed".
      Photo of Blaine3117

      Blaine3117

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      Hi,
      I’m using Windows 7 and Office 365. When I set it up and do the test, the send doesn’t work, but when I try and get the emails to download the send has a green check mark and the receive fails with this message “The server responded 554 Sender IP address blocked (Error code ERR-365-IP).
      I had this email set up on my out computer and it worked fine. Can you please advise me on how I can correct this?
      Thanks for your anticipated help and time.
      Regards,
      Blaine
      Photo of Joe9064

      Joe9064

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      When I go to outlook & click on the inbox of this email account - I get an error that the outlook is not online - but it is as I get my other email account emails. What do I need to do to correct this? I am setting up the IMAP account
      Photo of vicki6862

      vicki6862

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      I tried to work thru outlook 2010 but it has shut down my outlook altogether and I get the error message "Cannot open your default email folders. The information store could not be opened" The thing is I now cannot get in to correct as it shuts outlook off with with message. need to get these emails up and running asap for my website.
      Photo of michaelj315470

      michaelj315470

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      How do I get the manual settings so I can sync my email with MS Outlook?

      This reply was created from a merged topic originally titled
      MS Outlook 2013.
      Photo of Angela W

      Angela W

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      Hi Michael, Thanks for posting. Unfortunately we don't have all the settings for Outlook 2013, yet. We hope to get those added soon. All of our settings will be the same but the configuration within Outlook will be a little different.

      I hope that helps!

      Angela
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      jimdjohnson99

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      Angela, when do you expect to get this information. I have the same issue and can't get Outlook 2013 to interface with my business account on the Homestead server. I really need to get this set up soon.

      Regards,
      Jim

      thecompensationdepot.com
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      Angela W

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      I'm hoping soon. Here are the steps that I found on the Microsoft Office support page. Outlook 2013. I hope that helps until I can get access and provide screenshots and walk-throughs. You can use the our specific settings above in addition to the steps provided by Microsoft.
      Photo of jimdjohnson99

      jimdjohnson99

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      Angela, I've tried numerous times using the instructions above for Outlook 2010 as well as the information provided by Microsoft Outlook support and can't get past either of the tests with any of the various combinations of "incoming" and "outgoing" homesteadmail servers configurations provided. Outlook works well with three other email accounts that I have, but it refuses to work with Homestead. At this point I've given up trying to get it to work. I thought it would be nice to be able to manage all four of my active email accounts in Outlook, but it's not worth spending any more time on. I think you guys are blacklisted by Microsoft!

      Regards,
      Jim Johnson

      thecompensationdepot.com
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      jimdjohnson99

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      Angela, are you still employed by Homestead? Have you or anyone created a step-by-step process (like outlined above for Outlook 2010) for Outlook 2013? If so, could you post it?

      I would still like to get Outlook 2013 to talk with the Homestead server, even after giving up trying to do so 9 months ago after several days of trying. I was able to set up three other email accounts in Outlook 2013 without difficulty. It just doesn't want to sync/connect with the Homestead server (either incoming or outgoing).

      Regards,
      Jim Johnson

      thecompensationdepot.com
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      Drew N, Alum

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      Good morning. I will try to get these up today. I was working on the screen shots yesterday. I have setup both Zimbra and Open-Xchange accounts on 2013. We will only be posting Open-Xchange instructions, as Zimbra will soon be finished.

      Where are you running into the trouble?

      Drew
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      Joseph1634

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      Angela,
      Can email folders created in webmail be transferred over to Outlook 2010? I started the outlook program on a new pc, entered the email address and Outlook automatically found the settings but only brought over the "Inbox" emails from webmail.
      Thanks!
      Mike
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      steve8611

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      I have been working on this every which way ALL week end. I'm trying to get my homestead mail to work with windows live 2010. You say it exactly the same directions as the outlook .Well I don't think so. I tried to do it that exact way it did not work.It will receive mail But, not send. this is what I get back as a error.
      The host 'stmp.homesteadmail.com' could not be found. Please verify that you have entered the server name correctly.

      Subject 'TEST #435'
      Server: 'stmp.homesteadmail.com'
      Windows Live Mail Error ID: 0x800CCC0D
      Protocol: SMTP
      Port: 587
      Secure(SSL): No
      Socket Error: 11001

      Whats the problem? Iv'e done this step by step and still cannot send.
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      james3075

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      Hi Steve this might work.

      Check you email settings.

      For POP3
      change the port to your incoming mail server from 110 to 995 and put a check in the box by use SSL

      This will fix the problem. Follow the other instruction for outlook off thier website and just make this small change.

      If your using IMAP
      993 enable SSL

      This is working for a temp solution might need to go back later to original settings.
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      james3075

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      Also on my outlook that works outgoing server port 587 I have SSL checked not unchecked.
      Photo of steve8611

      steve8611

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      Ok I tried this it still will not send emails this is a pic of my settings
      Photo of steve8611

      steve8611

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      I just called homestead and theres a message that your having problems with the email server, so I guess I will just have to be patient till ya get it fixed. Hopfully it won't take to long. Thanks james3075 for trying to help me.
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      james3075

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      POP3 or IMAP ?
      IMAP 993 incoming mail
      POP3 995 incoming mail.
      Photo of suzie1602

      suzie1602

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      Okay I am having the same problem I enter all the information the page in this thread says to setup my email with outlook. The login fails and the test message never goes thru.. Can someone help?
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      lsalem238913

      • 184 Points 100 badge 2x thumb
      I just joined this service and my site is still under construction but i only had 1 email come through, can you fix this problem????

      This reply was created from a merged topic originally titled
      Not getting emails.
      Photo of Brian4198

      Brian4198

      • 228 Points 100 badge 2x thumb
      It's come to my attention that most of the Outlook email problems are due to an encryption setting in Outlook and not the ports. I'm guessing this is due to a change from Homestead mail because of the hacking/blacklist problem? Would have loved to know this earlier Intuit!

      This reply was created from a merged topic originally titled
      Homestead encryption setting change for Outlook!??.
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      suzie1602

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      I finally was able to get it to work when I unchecked the Require logon using Secure Password Authentication box
      Photo of Mike1269

      Mike1269

      • 62 Points
      I can not get homestead email to syc with Outlook. What is the Incoming and Outgoing Ports. What is the incoming mail server and the out going SMTP server addresses?

      This reply was created from a merged topic originally titled
      Setting Up or Sycing Outlook manually.
      Photo of Deanna8605

      Deanna8605

      • 244 Points 100 badge 2x thumb
      This reply was created from a merged topic originally titled
      How do I set up my email with Outlook 2013?.
      Photo of Ehsan Zaheer

      Ehsan Zaheer

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      Hi Deanna8605,

      The settings will be exactly the same, however, the setup may vary if Outlook has changed anything since the previous version.

      Please let me know if I can offer further assistance, thanks!

      Ehsan
      Photo of Deana4631

      Deana4631

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      This reply was created from a merged topic originally titled
      how do i set up my email to outlook.


      office 365
      Photo of Mike F.

      Mike F., Alum

      • 184,678 Points 100k badge 2x thumb
      For office 365, they may need you to add a TXT record to the Domain. If you need us to do that, you can post the TXT record here and we'll get it added for you. Visit this thread for more info. https://community.homestead.com/homes...
      Photo of Peter1065

      Peter1065

      • 864 Points 500 badge 2x thumb
      This reply was created from a merged topic originally titled
      How to view emails in Outlook.


      I always have trouble setting up new accounts in outlook with POP3's and port numbers and all. Can you please provide me a step-by-step guide to seeting up my info@latestdigitalproducts.com email address to view and send from Outlook thanks heaps. BTW I use Outlook 2010.
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      twiggy

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      This reply was created from a merged topic originally titled
      WHAT THE HECK IS GOING ON...NOW!!!! 3 issues....


      1) Hello, so the drama of the age old email issues are STILL going on! WHY? It is has been months that we are getting spam, can not send emails, getting duplicates and the storage of the email we have allowed on our account is seriously not enough when all of a sudden the proof for the marketing materials is finally coming through and you think we have the time for the 50 emails within minutes?? Seriously this is out of control we need answers and we need them NOW!

      2) How do you set up the emails to go through to Outlook 2010? You have for up to Outlook 2008 and nothing higher. Can we have emails pointing to the 2010 suites?

      3) how do I set up the storefront on my website so that it accepts paypal and uploads, drop down menus in order to have the client purchase multiple services. We do not have items to sell, only services.

      Thank you....
      Photo of Mike F.

      Mike F., Alum

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      This thread shows the steps to configure Outlook 2010.

      As far as the ongoing spam, we do realize that some of you are still getting an unusual amount of spam. This issue is still being worked on but won't be fully resolved until all of our email accounts are migrated over to our new email platform. We've started migrating accounts, but since there are millions, this will take us several weeks minimum, maybe a couple months.

      Depending on how many products, you have, you may be able to just use the stand-alone PayPal buttons. If you use the code generator on PayPal's website, then you can customize the buttons with drop-down menus if necessary.

      As far as "uploads" can you explain what you mean? Are you needing your visitors to upload information to you through the site?

      Mike
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      twiggy

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      Hi Mike, SPAM, is one thing, but the continual send errors are for 95% of the emails I am trying to send out and about 75% of the staff....too high when your trying to run a business.....even FREE it's too high....Hope this is resolved before 2014

      We have a few products, however, yes we would require them to upload 1-2 documents. I have tried PayPal's buttons....that is where everything gets to a frozen point....then I have to log out and log back in ....why does it do that?

      as stated above, uploads as in documents, ie: resumes coverletters, etc....policies, other possible confidential documents.

      I would like all this done for 2014 in order to start the new year off on the right foot.
      Are you able to help with this?
      Photo of twiggy

      twiggy

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      Also after reading a few of the other concerns above, I have to ask hwy is it that the emails can be received on my other devices such as ipad, iphone and blackberry, but it tells me it can not send do to some error and to check my settings, these use to all work....so what happened?
      Photo of Mike F.

      Mike F., Alum

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      What kind of errors are you getting? We'll be happy to help troubleshoot but need some specifics as far as what email client you are using, what error messages, or bounce message you are getting etc.
      Photo of Joseph6043

      Joseph6043

      • 282 Points 250 badge 2x thumb
      This reply was created from a merged topic originally titled
      Outlook 2013.


      I am having problems getting Outlook 2013 to sync up with my email. I have went through the only instructions I can find which were for Outlook 2010. Can anyone give me help? I totally gave up on sitebuilder with Windows 8.1. I use a ProStore anyway but, would like to also use sitebuilder for smaller things related with my ProStore. But, need help with Email first, Thanks
      Photo of Mike F.

      Mike F., Alum

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      The setting will be the same as the 2010 version. Are you getting stuck at any particular step, or getting any error message?
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      twiggy

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      As much as I hate outlook, if it will help decrease the send error message for every email I send, please let me know...then I will try it, if not,...no point in wasting more of my time.
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      Mike F., Alum

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      Twiggy, I responded above. May I please ask that you post your replies to the same thread instead of under those of other customers as it can be confusing for others and makes it more difficult for us to track all of your posts. Thanks
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      Mike F., Alum

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      Official Response
      IMPORTANT

      Before proceeding, you'll need to check and see if your account was converted to our new email platform (Open-Xchange), as the configurations are slightly different.

      Click here to see how.

      This conversation is no longer open for comments or replies.