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Drew N, Alum
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262,816 Points
Posted 6 years ago
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122 Points
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122 Points
Add On Services.
How do you remove Add-On Services from your account?
Drew N, Alum
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262,646 Points
Please let us know what you would like to remove from your account.
Thanks
Drew
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90 Points
Todd H, Social Media Specialist
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20,594 Points
Drew N, Alum
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262,646 Points
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292 Points
Mike F., Alum
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184,558 Points
Mike
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130 Points
- 70 Points
- 62 Points
Mike F., Alum
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184,578 Points
Mike
- 70 Points
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18,878 Points
- 70 Points
Mike F., Alum
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184,558 Points
Mike
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140 Points
Drew N, Alum
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262,796 Points
Weblistings and Traffic Booster have been removed from your account.
Thanks
Drew
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140 Points
- 70 Points
Mike F., Alum
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184,678 Points
We'll have to do that from our end. Just reply here to confirm that you would like it removed.
Mike
- 70 Points
Mike F., Alum
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184,678 Points
The Traffic Booster has been removed. The footer on your web pages will be removed the next time you publish your site.
Mike
- 70 Points
Mike F., Alum
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184,558 Points
- 70 Points
Mike F., Alum
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184,558 Points
Mike
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1,160 Points
Mike F., Alum
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184,678 Points
Mike
- 60 Points
I would like WebListings removed from my account please.
Mike F., Alum
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184,558 Points
Just letting you know I've removed the Weblisting. Let us know if we can help again!
Mike
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120 Points
Drew N, Alum
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262,646 Points
Drew
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176 Points
Thanks in advance!
Rochelle M.
Drew N, Alum
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262,696 Points
Once they transfer, simply go to your domain manager and delete them. That will remove the charge from your account. If you have any problems, let us know and we will be happy to help.
Thanks
Drew
- 70 Points
Mike F., Alum
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184,578 Points
Mike
- 70 Points
Drew N, Alum
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262,696 Points
- 60 Points
Drew N, Alum
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262,676 Points
Before I remove it, all the data, including pictures will be lost. When you want me to remove it, return here and type "confirm delete Simplestore"
Thanks
Drew
- 70 Points
Drew N, Alum
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262,816 Points
Please confirm that you have saved anything you need from the Simplestore. I will be happy to delete it for you, but all data will be lost once we do, so if you are ready, type in CONFIRM DELETE SIMPLESTORE
Thanks
Drew
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90 Points
Drew N, Alum
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262,696 Points
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90 Points
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130 Points
Drew N, Alum
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262,796 Points
Will you be keeping the websites gold package? Do you need to backup anything prior to doing this. All data in Simplestore will be lost immediately. The Storefront data will also be deleted pretty quickly..
If you want, you can backup your Storefront data.
Thanks
Drew
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130 Points
Drew N, Alum
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262,796 Points
Thanks
Drew
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130 Points
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130 Points
Drew N, Alum
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262,796 Points
Drew
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130 Points
Drew N, Alum
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262,796 Points
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130 Points
Drew N, Alum
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262,796 Points
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1,394 Points
Thank you,
Leslie Smith
CrimeTech, Inc.
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222 Points
Drew N, Alum
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262,816 Points
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100 Points
Drew N, Alum
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262,816 Points
Drew
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100 Points
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100 Points
Drew N, Alum
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262,816 Points
The business package comes with 5 emails, you have an account that doesn't include email. You should see the email tab in your account. You currently have 4 email addresses configured.
Drew
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92 Points
Drew N, Alum
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262,796 Points
I am sorry the Simplestore didn't work out for you. I will remove it for you. Before I do, do you need to save anything from the store? Product descriptions or anything? Removing the store will permanently delete all store data.
Thanks
Drew
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92 Points
Drew N, Alum
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262,796 Points
Drew
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428 Points
Drew N, Alum
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262,696 Points
Drew
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120 Points
I would like to remove 1024 MB Storage Space: $2.00 / month
Thanks
Drew N, Alum
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262,696 Points
You are using over 35mb of space. In order to remove the additional space, you will need to go to the file manager and delete enough to get you under 25mb. A little over 10mb will do it.
Drew
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120 Points
it seems 1gb storage is too much for me.
Is it possible for me to be able to create more pages and lesser storage capacity? Please let me know if this option is available.
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82 Points
Removing items from my account without having to call and speak to a representative.
Drew N, Alum
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262,676 Points
We can take care of that for you. Do you have everything you need copy/pasted, like product descriptions? If you are ready to have it removed, just type confirm delete Simplestore.
Thanks
Drew
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92 Points
Drew N, Alum
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262,676 Points
You registered 2 domains with us, that is why there are 2 charges. You have touchofheavenmassagedee.com on 10/19 and touchofheavenmassagebydee.com on 11/11.
Drew
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152 Points
Will someone from the useless customer service please help me?
Drew N, Alum
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262,646 Points
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120 Points
I would like to remove 1024 MB Storage Space: $2.00 / month
Thank you
Drew N, Alum
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262,646 Points
You will still need to go to the file manager and delete the files you no longer need. Deleting the page only deletes a page. You still show 35 MB in use. You need to get under 25 MB
Drew
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120 Points
I have deleted the files as instructed.
Please removed the 1024 MB Storage Space: $2.00 / month
Thanks
- 60 Points
Drew N, Alum
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262,646 Points
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130 Points
themieleman, Champion
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63,202 Points
- 70 Points
Todd H, Social Media Specialist
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20,594 Points
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130 Points
Todd H, Social Media Specialist
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20,594 Points
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100 Points
Todd H, Social Media Specialist
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20,594 Points
- 60 Points
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154 Points
1 SearchLight 400 Package - Annual --- Please downgrade it to Starter;
Domain Privacy - Annual -- Remove;
1 SimpleStore - Annual -- Remove
-- Thank you!
Drew N, Alum
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262,646 Points
I see 4 privacy on the account, and they are all in use. You will need to disable them before we can remove them. On the domains tab you will see the option under each domain.
Please confirm that you understand that when we delete the store, all data will be deleted. Please confirm you are ready to have the store deleted.
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154 Points
I disabled the privacy settings on the 4 sites.
To confirm, I'd like to remove the following services:
(4) domain privacy
--Please remove them
Search Light 400 Package
-- Please remove service
I'm keeping the Simple Store
Thank you!
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122 Points
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122 Points
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This conversation is no longer open for comments or replies.
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Account & Billing
- 25 Conversations
- 148 Followers
Mike F., Alum
Mike
Cathy
Cathy H.
Drew N, Alum
Cathy
hubtubs4271
William S
They have been removed.
Jessica1208
Dorcas4417
Hugheshhrs9920
Jessica1208
Dee-anna8763
mikeandrosina9351
Please remove simple store from my site...Thank You!
Drew N, Alum
mikeandrosina9351
"confirm delete Simplestore"
Drew N, Alum
It has been removed.
Robyn4970
William S
Looking into your account, I do not see a SimpleStore on your account. The only store I see on your account is our Storefront store powered by BigCommerce. Do you want me to remove this?
Robyn4970
William S
virtuososalonandspa0028
Brandy8350
Drew N, Alum
sunnysideupcafewp7365
How do I remove the add-on for the second website I have removed?
Drew N, Alum
Roberto3893
William S
ilya3695
Tequea2595
Drew N, Alum
Peggy8830
themieleman, Champion
Shannon2994
Drew N, Alum
All store data will be deleted. If you want to copy/paste anything please do so. If you are ready to remove the store, please type confirm delete Simplestore and we'll remove it
Shannon2994
Peggy8830
Todd H, Social Media Specialist
Peggy8830, I do not see a SimpleStore with your account. If you still need help, let me know.
jack5046
Drew N, Alum
Jennifer2597
Drew N, Alum
armorbug15110
Drew N, Alum
armorbug15110
Drew N, Alum
Steven7761
confirm delete simplestore
Todd H, Social Media Specialist
Gina9972
Alexander5076
Drew N, Alum
Thanks
Alexander5076
Thanks for your response! Actually, I would like to keep it for another year, so please don't delete it Thanks, Helen
Drew N, Alum
Paula5191
Drew N, Alum
Paula5191
Drew N, Alum
ken0560
Drew N, Alum
themieleman, Champion
Lucinda6111
Drew N, Alum
Please specify what you would like to remove so we can take a look.
Matt8515
Drew N, Alum
It is removed
livelaughlovesing963207
Drew N, Alum
chuckcerda6020
Drew N, Alum
chuckcerda6020
Drew N, Alum
Mayra5385
Drew N, Alum
Lori3756
Drew N, Alum
Lori3756
Drew N, Alum
Hugo4814
Wath i can do?
I have searching for help, but i have no any answer. Please e-mail me to contact to you. My e-mail is hugomacr@hotmail.com I just want to make my website a chiper and single one. And pay less.
Thanks.
Drew N, Alum
LeeAnn Gauthier
Drew N, Alum
Replies will come from the community. We do not send emails directly.
david9415
2 additional websites($2 monthly)
1024 Mb storage ($2 monthly)
2 Domains($2 monthly)
I only require original website, email box, 5 pages,standard storage space, and
GB bandwidth(5)
Drew N, Alum
Nancy6964
Drew N, Alum
Raymond8017
Thanks
Drew N, Alum
Ignacio8140
Ignacio8140
Drew N, Alum
Alexander5076
I would like to remove the following services:
PayPal Commerce
1 SimpleStore
Blog
Email boxes: need 3, currently have 50. How can I reduce them to 3 addresses?
Design Services
Email Storage upgrades
Also, can you please delete this site:
DSCreations893953.homesteadcloud.com
Thank you!
Todd H, Social Media Specialist
Alexander5076
Thank you for your reply. I would like to remove the simple store and downgrade to a more basic plan option. At this time we need to keep 3 email accounts active, please advise how we can do this?
Thank you,
Alex
Drew N, Alum
Dave8950
Thanks
Cari/Dave
Veronica Olinger
Geoff7475
Geoff Moring - Website = frogshallbarn.com