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Homestead FAQ, Employee
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42,896 Points
Posted 7 years ago
- 74 Points
This reply was created from a merged topic originally titled
I need the IP address for homestead.
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82 Points
This reply was created from a merged topic originally titled
Storefront LIVE issues!.
Mike F., Alum
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184,678 Points
Type: CNAME Record
Alias or Host = stores
Points to stores.homestead.com
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92 Points
wishing to point the domain to the Homestead site via CNAME.
hi I have tried emailing but have had no response. not sure the email is a working one?
sending here hoping someone can steer me in the right direction as I am from Australia and cant phone, and, the chat is always offline whenever I come on to try to talk to someone
(email i sent to homestead below) (would be GREAT if I could get an email that I can contact with someone on, thanks)
Account name is enigma2001au
I have been making the website for my gym with my homestead account
www.homestead.com/fitnessvenue
its not fully completed so I will continue making it through homestead and changes as we go along too (I have been with for over 12 years now)
We have a domain for the gym which is hosted by another company – who need to have it (point?) im unsure how it all works.
I am attaching the providers email to me below – the first and the second as he is after information I aren’t sure what it is. (his instructions are: point the domain to the Homestead site via CNAME, )
The domain name is:
www.fitnessvenue.com.au and is the domain it needs to connect to
thank you for your help and look forward to someone getting back to me as soon as possible –
Ann
0412 753 899
Email: annparrott@optusnet.com.au
Email 1:
From:
Sent: Friday, July 19, 2013 2:03 PM
To:
Subject: RE: Fitness Venue website
Hi Kerrin,
Having some issues with this site...as this site is being built using Homestead, which is an online site builder, we need to contact them to arrange some settings at their end. They are obviously based overseas, and I have tried to contact them several times during our business hours, and cannot get a response.
I would probably suggest against using these style sites for exactly this reason, being that support can be hard to get...however, seeing the site is pretty much complete, you probably don’t want to start from scratch.
Can you ask Ann to contact them, and tell them we wish to point the domain to the Homestead site via CNAME, they will understand this, but I have been unable to get hold of anybody thus far.
The other option is that I can place a redirection on it here, but when people go to www.fitnessvenue.com.au, it will automatically change the address to fitnessvenue.homestead.com or something similar. Which may not be a look you want to go with...
Regards,
Ben Davies
Email 2
From: Ben Davies
Sent: Monday, 22 July 2013 9:24 AM
To:
Cc: annparrott@optusnet.com.au
Subject: RE: Fitness Venue website
Hi Kerrin and Ann,
No, this isn’t difficult at all, but I havnt been able to get onto Homestead Support...hopefully Ann had some more luck over the weekend...
I set these kind of sites up on a regular basis, there are several programs/companies that do the same thing as Homestead, I haven’t ever used this particular site however.
Normally it’s not a problem, as I advised Ann last week. It’s actually a very simple change to make....however, Homestead don’t allow us to simply point the site traffic to them via the online portal, as every other WYSIWYG editing site does...in this case, you need to contact Homestead support, and they state it will take 4-5 days. Which is fine, but when I attempted to do this, they were unreachable on the 3 or 4 attempts I made, and it appears there support is only during US business hours. I suspect this is an attempt to get full control of the domain name, which is what the Homestead “help” page suggests. However, given that these guys only have a 12 hour support window, I would be very reluctant to do this, in case an issue did develop, as Im not sure what would happen should the site go offline the day Australian time?
Let me know once they have made the change to the CNAME, which is only a 30 second fix, so shouldn’t take Homestead too long and then Ill finish things off at this end.
Thanks Guys,
Regards,
Ben Davies
SENIOR ACCOUNT MANAGER
Mike F., Alum
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184,678 Points
If this post helps, please give a "Star" and complete this survey to rate me.
Thanks!
Mike
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186 Points
I want to transfer my domain to Wordpress.com. However, I want to keep my email account with Zimbra. How can I do this?.
Mike F., Alum
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184,678 Points
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286 Points
Telstra domain.
I have a domain and emails hosted by Telstra, I want to link my Telstra domain so that it directs people to my homestead website, but I don't want to loose my email service .
Mike F., Alum
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184,678 Points
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92 Points
Cname point.
Mike,
I am trying to build a site and this is the message our off IT guy game me to ask you. Is there a way to point our www.itcpipe.com to an IP address or something without moving our DNS from Network Solutions? I am not very website savvy, so I don't actually know what this means, but he wants to know if there is somewhere we can point our site, use Homestead to build and publish the site, without moving out DNS from Network Solutions?
Note: This topic was created from a reply on the DNS Pointing from Network Solutions - my website is still down topic.
Mike F., Alum
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184,678 Points
If you have more questions let us know.
MIke
Mike F., Alum
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184,678 Points
Step 1: Contact your current provider and request ALL of the following records be added to the domain zone file for your domain
Homestead Customers Only
Record #1
Type: A Record
Host = @
Points to 209.157.71.50
Record #2
Type: A Record
Host = *
Points to 209.157.71.50
Record #3
Type: CNAME Record
Alias or host = www
Points to websites.homestead.com
If you have purchased a Homestead Storefront, add the following:
Record #4
Type: CNAME Record
Alias or Host = stores
Points to stores.homestead.com
Verizon Websites Powered by Intuit Websites/Homestead Only
Record #1
Type: A Record
Host =@
Points to 209.157.71.176
Record #2
Type: A Record
Host = *
Points to 209.157.71.176
Record #3
Type: CNAME Record
Alias or host = www
Points to websites.vzwebsites.com
If you have purchased a Homestead Storefront, add the following:
Record #4
Type: CNAME Record
Alias or Host = stores
Points to stores.vzwebsites.com
Step 2: To complete the process, contact us to finalize the domain point.
The domain point will be completed within 1-3 business days.
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110 Points
You're contact us page is not working at the moment (tried both chrome and explorer)
My sites stopped working recently, maybe the service outage you had a couple of days ago, but I tried to update the records to keep using my email with mydomain.com, but point domain to homestead. Small point to clarify, presumably websites.homestead.com we should replace websites with our website name (in this case nuttera.homestead.com)?
At the moment, it seems to work for www.anutter.com, but not http://anutter.com. Do the settings above cover both www and no www typed?
Also, should pointing be set to anything at all? I have 5 options (home directory, subdirectory, url, parked, website).
best,
Andrew
Drew N, Alum
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262,816 Points
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6,534 Points
Point domain but keep email with Godaddy..
I am trying to configure the DNS properly for my buddy that I did their website for here on homestead, but they own the domain on Go Daddy. They have their own exchange host in the office, and currenty host their website and email. I want them to keep their email but have the go daddy account point to the website. However, when I did this, I made their email stop working. I was told NOT to change the nameservers and only change the follow. What am I doing wrong? I whited out some of the information.
A Record
Host @ points to 209.157.71.50
(I replaced the existing @ with this IP)
A Record
Host * points to 209.157.71.50
(I added this to the A Record)
C Name www points to websites.homestead.com
(I deleted the A record that was www and made a CNAME with this)

Note: This topic was created from a reply on the How do I point my domain to Homestead? topic.
Mike F., Alum
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184,678 Points
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6,534 Points
Mike F., Alum
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184,678 Points
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6,534 Points
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6,534 Points
Drew N, Alum
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262,816 Points
Drew
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6,534 Points
Drew N, Alum
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262,816 Points
Drew
Drew N, Alum
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262,816 Points
Drew
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6,534 Points
I'm trying to point another domain from a company that its registered with. When I go to add the C Name, I put www as the host name, but they are giving me an error saying "The hostname you entered needs to end with your domain name. Please double check you entry". Would I put the entire domain here starting with www?
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6,534 Points


Drew N, Alum
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262,816 Points
In our domain manager you just use host www, but theirs might require the entire name. You would need to ask the company who owns the nameservers.
Thanks
Drew
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6,534 Points

Drew N, Alum
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262,816 Points
Add an A record with the host name @.domain, and the same IP address.
Drew
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6,534 Points
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6,534 Points
Okay, it keeps giving me errors, so I guess I will have to call them again. thank you.
Drew N, Alum
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262,816 Points
Drew
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6,534 Points
Drew N, Alum
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262,816 Points
Drew
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6,534 Points
Drew N, Alum
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262,816 Points
Drew
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6,534 Points
Seems all is good now. Thanks for all your help. You guys are fantastic.
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102 Points
I need manage my DNS at my registrar but wish to continue hosting site at homestead. what DNS entries are needed to forwarded traffic here.
I now have hosted exchange with Office 365 and manage my DNS at registrar but my site is here and does not work now.
Mike F., Alum
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184,678 Points
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100 Points
The domain is www.willowpondranch.org.
Please advise, Tom
Drew N, Alum
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262,816 Points
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100 Points
Thanks for the quick response. I changed them yesterday. Today if you go to the url it points to homestead.
Tom
Drew N, Alum
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262,816 Points
https://community.homestead.com/homestead/topics/how-do-i-create-a-private-conversation
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Domain Support
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Ehsan Zaheer
Welcome- Please use the IP Address listed under Intuit Websites Powered by Homestead to ensure your domain is pointed to the correct IP.
Thanks,
Ehsan