how do i load all my files to a NEW computer?

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this should be simple but i can't figure out how to download all my files to a NEW computer?
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Jay2825

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Posted 4 years ago

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Drew N, Community Manager

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Good morning Jay2825,

If you still use the desktop Sitebuilder, then install Sitebuilder and then connect to your site.  It will automatically download the published site to your computer.

If you are using Windows 8, check out our installation guide.

Thanks

Drew
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Laura Piccolotto

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Ok I too, was seriously freaking out when I tried to edit my sit, using the site builder I just downloaded recently onto my new laptop and there were no FLIPPIN' files! No pics, no pages nadea. Like you, I thought this should be easy and yet I could not for the life of me figure it out.

After uninstalling and reinstalling with the same results, I opened the site builder and clicked on the Home icon on the left. Then I went to the Switch Sites option and selected another website, from the pull down menu, that I had and it started loading all the remote files for that site! Naturally, I repeated this with all my sites and all files have BEEN RESTORED!!
Yay!! Happy dance.

Hope that helps someone.
Laura
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Drew N, Community Manager

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Laura Piccolotto,

Great! When you load Sitebuilder on a new computer, you will need to open each site so it will download the published copy of that site. Sorry for the scare. Your site files would also have still been on your old computer and with some good old fashioned file sharing, you can drag and drop them to the new computer.

Drew
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Thomas7043

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I moved to a new computer and I can see the files listed, but the edit function won't light up. And my files don't show up on the page editor. This is the case on the site builder online and the desk top version. I can preview the pages but am unable to make any changes. 

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