How do I do a complete re-install of SiteBuilder Desktop?

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In order to reinstall SiteBuilder to your computer you will need to completely delete the previous installation and install a fresh copy of SiteBuilder. This is also called a clean install. There are a lot of steps involved, particularly if you want to back up your data files, so you will need to follow every step.

Getting started

  • If you have not published all of your latest changes or pages, make sure to complete sections A, B, and C.

  • If you are sure that you have published all of your latest changes or pages, just complete section B.


Section A: Back up your SiteBuilder data files
If you are using:


  • Windows XP go to C:\Program Files\Homestead\SiteBuilder\data\user\Sites.


  • Windows Vista and Windows 7, Windows 8 go to C:\ProgramData\Homestead\SiteBuilder\data\user\Sites. To learn how to find this folder, read Show hidden folders in Windows.


You will see one or more folders named "XXXXXXXXXX", but with a number sequence instead of the letter "X". Copy the folders to a "backup" location on your computer hard drive, like C:\sitebackup.




Section B: Perform the clean installation of SiteBuilder
Uninstall SiteBuilder 



  1. Close all of your Web browser sessions. 

  2. Go to the Control Panel. (Click Start in the lower left corner of your computer desktop. Then click Control Panel.)

  3. In the Control Panel window, double-click Add or Remove Programs

  4. When the Add or Remove Programs window appears, select Homestead SiteBuilder, and click Change/Remove. Then click Next.


  5. To confirm the deletion click OK

  6. When the deletion is complete, go to your SiteBuilder directory and delete it.



  • Windows XP users go to: C:\Program Files\Homestead\SiteBuilder.


  • Windows Vista and Windows 7, Windows 8 users go to: C:\ProgramData\Homestead.



  1. Remove all SiteBuilder Shortcuts:



  • If you have a SiteBuilder icon on your desktop, drag it to the Recycle Bin. 

  • Click Start in the lower left corner of your computer desktop. If you see Sitebuilder in the start menu right click on the file name and click Remove from This List.

  • Click Start in the lower left corner of your computer desktop and select All Programs. If you see Homestead >SiteBuilder in the All Programs list right click SiteBuilder and Click Delete.




  1. Restart your computer. This will safely remove SiteBuilder from your computer.


Note: In Windows Vista and Windows 7, Windows 8, Program Data is a hidden folder. For more information, go to Show Hidden Folders .

Reinstall SiteBuilder 


  1. Go online and open a Web browser (make sure you have disabled any firewall programs like ZoneAlarm or Norton Internet Security). 

  2. Go to: https://www.homestead.com/~site/Scripts_SiteManager/SiteManager.dll?CMD=CMDDownloadPage.




  1. Click Download.

  2. If you are using: 



  • Internet Explorer
    • File Download Security Warning box will open, click Run.
    • Internet Explorer Security Warning box will open, click Run.

  • Mozilla Firefox
    • Opening SiteBuilderSetup.exe box will open. Click Save File.
    • In the Downloads window double click, SiteBuilderSetup.exe
    • Open File Security Warning box will open. Click Run.



  1. The SiteBuilder Install Wizard will launch. Click Next to Download and Install SiteBuilder.

  2. You will need to choose an install location for SiteBuilder. Click Next to begin install to the default location. Approximately 8 MBs of files will download to your computer during installation, so it may take several minutes on a dial-up connection. After the installation is completed, the following message appears: Click Finish to launch SiteBuilder.

  3. Click Finish and SiteBuilder will start. 

  4. After SiteBuilder has started, enter your Login Name and Password, and click OK

  5. Under Open Site, select a site from the dropdown menu, and click OK

  6. Close SiteBuilder. 


Note: Make sure you are connected to the Internet throughout this process. During installation SiteBuilder files will need to be downloaded and unpacked to your computer, so it may take several minutes to complete the process. If you are installing the .NET version of SiteBuilder, you'll need to have .NET 2.0 installed. Use the following links according to your system requirements:

32 Bit Systemshttp://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en
64 Bit Systems: http://www.microsoft.com/downloads/details.aspx?FamilyID=b44a0000-acf8-4fa1-affb-40e78d788b00&displaylang=en

Section C: Restore your SiteBuilder Data files

  1. Go to the location where you backed up your site folders in Section A. 

  2. Select the folders and copy them (CTRL+C). 

  3. Navigate into the SiteBuilder folder on your hard drive.



  • Windows XP users locate the following folder: C:\Program Files\Homestead\SiteBuilder\data\user\Sites.


  • Windows Vista and Windows 7, Windows 8 users locate the following folder: C:\ProgramData\Homestead\SiteBuilder\data\user\Sites.



  1. Paste the backup site folders into that location (CTRL+V).

  2. Now that your clean installation is complete, try starting SiteBuilder again.






SiteBuilder will normally run fine at this point. If it does not then there may be something on the computer interfering with the program, usually security/antivirus software. Just turning it off does not always prevent it from interfering so you will likely have to find the section in the software to add the SiteBuilde “exes” as program exceptions. Every program (security software) is different so you will need to look for a section to exclude programs from being blocked. If you can’t find it by clicking around in the program just you can Google it.

The exes that need to be added as program exceptions are all the ones in C:\Program Files (x86)\Homestead\SiteBuilder:
SiteBuilderLPX.exe
SiteBuilderLPXLauncher.exe
SiteBuilderLPXLauncherUpdated.exe
updater.exe
ForceUpdate.exe
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Mike F., Alum

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Posted 5 years ago

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Connie7227

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This reply was created from a merged topic originally titled error updating software.

As homestead loads it detects a needed update - goes through the download process but when the program actually opens it gives an error message "error updating software .... you may not beable to publish ...."
Running: Desktop Os Window 8.1 Pro
I can work on pages but can not publish as the error message window said :-/  
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Cynthia1514

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This reply was created from a merged topic originally titled (Internet connection required) working offline... I do have internet.

Can someone help me for some reason i try to publish my page and i get an error message (Internet connection required) that I am working offline... how can I change that to online?
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Les8003

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This reply was created from a merged topic originally titled Sitebuilder cannot update.

Sitebuilder cannot update with the new version. I get an error during the update process. As a result, I cannot publish pages.
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Todd H, Social Media Specialist

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You may have to do a complete re-installation. This article goes over how begin with reinstalling Sitebuilder Desktop.
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R.9229

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Thank you, Drew. I'll try to do this and will keep you informed. Hope you enjoy a wonderful weekend.
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ANTONIO4235

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This reply was created from a merged topic originally titled CAN NOT RUN SITEBULDER.

the first time I updated my lap, i could not run sitebuilder, then I found that I have to repair vjredist, so the program would run again, it happened several times, each time the laptop updated again, I repair the archive (VJredist) but now, my laptop updated again, now with too many archives, it took too long to do it, and now, my sitebuilder does not run, I repair many times the same archive and does not work sitebuilder, I uninstall and install it several times too, and still not working, sitebuilder just open up to the primarly window, the it dissapears and does not run, what can I do?
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Drew N, Community Manager

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Hi ANTONIO4235, try the reinstall described above.