How do I delete product categories?

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BigCommerce comes with several product categories already installed to go along with the sample products. To delete these categories (or any others), simply follow the instructions below.

 

How do I delete a category
1.) Login to your store's control panel.
2.) Click on Products and then Product Categories

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3.) Now, check the box next to the category or categories you wish to delete. (If you select a parent category and delete it, the subcategories attached to that category will also be deleted.)

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4.) Once you have all of your categories selected that you wish to delete, choose Delete Selected from the Actions Dropdown box, and click Go.

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5.) A pop-up window will display asking you what to do with the products you have assigned to the category or categories. (If you have no products assigned to the category, it will simply ask you to confirm the deletion.) You can then reassign these products to another category, or delete them completely from the system.
6.) When you have decided what to do with the products, click Continue.

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7.) The window will now confirm what will happen when you delete the categories. Complete the process by click on the Delete selected categories button.

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8.) Once the deletion completes, you will see a confirmation message and your remaining categories (if any).

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Drew N, Community Manager

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Posted 5 years ago

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S

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Hello -

Want to start working on re-organizing (and deleting some) categories.

Could you suggest the best practice for the old Category URL? I'm thinking it should be redirected to the home page (and suspect that is just a 'manual' (rather than 'dynamic) re-direct but I seem to recall an issue some time ago trying to redirect to the homepage (being the BC Storefront Home Page) and I don't think it was possible.

Input please!
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Drew N, Community Manager

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You should be able to use the 301 redirects. First set up the new ones and then redirect, then delete the old
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S

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Yep...that works great for most situations. Some Categories being deleted will not have 'replacements' and did not want to just 'delete' and have broken links. I am guessing it 'must' redirect to another page, cat, product or brand rather than 'stores.domain.com'?
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Drew N, Community Manager

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I see, then yes, make a redirect to either the Homepage or possibly a related or promoted product

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