How do I create group-based (e.g. wholesale) pricing rules?

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Sometimes, you may wish to offer both retail and wholesale pricing to your customers. You can do this in BigCommerce through the setting up of customer groups.

Video Overview

Steps
1.) Login to your store's control panel.
2.) Click on Customers and then Customer Groups.

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3.) Click on the Create a Customer Group button.

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4.) Name your group Retail, and make sure that the boxes next to Yes, customers in this group can see all categories and Add all new customers to this group are checked. (If you want to restrict certain categories from retail customers, simply uncheck this box and check the boxes next to the categories you wish for them to see.)
5.) At this point, you do not need to add any discounts, so click Save.

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6.) Now, click the Create a Customer Group button again.

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7.) Name the group Wholesale this time, and make sure that only the box next to Yes, customers in this group can see all categories is checked. (If you want to restrict certain categories from wholesale view, simply uncheck this box and check the boxes next to the categories you wish for them to see.)

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8.) At this point, you can create category, product, and sitewide level discounts. Product level discounts will override any category or sitewide level discounts. Category level discounts only override sitewide level discounts.


  • Category Level Discount:

  • Click the Create one now link.

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  • Click on the this category (none selected) link.

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  • Now choose a category from the list, and click the Select button.

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  • Specify the discount and its type.

  • Repeat this process as many times as needed.


  • Product Level Discount:

  • Click the Create one now link.

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  • Click on the this product (none selected) link.

  • 2012-02-09_1736_001.png

  • Now choose a category from the list, and click the product you wish to discount.

  • Click the Select button.

  • 2012-02-09_1736_002.png

  • Specify the discount and its type.

  • Repeat this process as many times as needed.


  • Sitewide Level Discount:

  • Specify the discount and its type.



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9.) When you've finished creating rules, click the Save button.

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Posted 5 years ago

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