How do I create an email address for my domain?

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  • Updated 6 months ago
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Here are instructions to create an email address:

Important: Before you can set up any email accounts, you must already have a domain associated with your website account. Domains must be fully registered, pointed, or transferred in order to set up email with that domain.


  1. Click Email on the left.




  2. Click Manage my email account.




  3. If you have more than one domain in your account, confirm the current domain is the one you want. If not, click switch to another domain.




  4. Click Add New.




  5. In the Email address field, enter a name for your new email account.


  6. Important: Just enter a name, don't include the @ sign or anything extra. A lot of people use generic names here like admin, info, or sales, for example.

  7. Complete the rest of the form by entering your first name and last name.


  8. Create the password for your email account. Passwords are case sensitive


  9. Tip: The password you create should follow our password recommendations. Don't make it easy for others to guess your password and access your account. We recommend using a combination of upper and lower case letters, numbers, and symbols.

  10. Click Save.
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Posted 7 years ago

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Official Response
Hi,

Here are instructions to create an email address:

Important: Before you can set up any email accounts, you must already have a domain associated with your website account. Domains must be fully registered, pointed, or transferred in order to set up email with that domain.


  1. Click Email on the left.




  2. Click Manage my email account.




  3. If you have more than one domain in your account, confirm the current domain is the one you want. If not, click switch to another domain.




  4. Click Add New.




  5. In the Email address field, enter a name for your new email account.


  6. Important: Just enter a name, don't include the @ sign or anything extra. A lot of people use generic names here like admin, info, or sales, for example.

  7. Complete the rest of the form by entering your first name and last name.


  8. Create the password for your email account. Passwords are case sensitive


  9. Tip: The password you create should follow our password recommendations. Don't make it easy for others to guess your password and access your account. We recommend using a combination of upper and lower case letters, numbers, and symbols.

  10. Click Save.

(Edited)
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Lene1357

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Not helpful. I don't understand the part about "fully registered, pointed or transferred..."
Live Chat informs me that we have no-hosting Basic account. I want to know how to add email as an additional feature to our account.
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james1832

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"fully registered, pointed or transferred..." refers the 24 hours after you request a domain. it takes about that long to register across all of the servers named ".com" ".net" ".co.uk" world-wide. That is how people are able to type in your domain address and it can be resolved to the server you are on. Think of it like putting in a change of address or making a listing in the yellow pages. It takes a little time for it to get into the hands of the customer.
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jill7267

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The answer is not helpful because there is no email option showing under Domains or anywhere else.
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Mike F., Alum

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Only the business hosting plans include email service, which is why your account does not show the email link. However you can add an email address to your account for just $1 per month. Would you like me to add it on for you?

Mike
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jennyswimwear5848

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Can you help me make an email address that will be associated with my domain?
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Mike F., Alum

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If you follow the steps above, and when you click the "add new" button on step #4, it will open a window where you fill in the blanks and create the email address. If that is not working, let me know where you are getting stuck.

Mike
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Emmenette9799

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Not helpful because you did not indicate where to click email  - on the left of where?????
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Drew N, Alum

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Your account does not have the email tab on the left side, as the starter package does not include email service.  It would have to be added.  Each email address is $1/month.

We can add it for you, or you can click on the Add-on services on the left side of your account screen.  Then on Customize My Website.  Then there is a tab at the top right for Add Extras.  You can finally click on Email Accounts.

Drew
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pdj8128p4947

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i created a domain then an email and it keeps saying it may take a couple minutes for your email to be active and that was over an hour ago
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Drew N, Alum

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pdj8128p4947, I'm sorry. They way we create emails can actually take up to about 4 hours. When I look at your account though, I am not showing one. Can you try to create it again?
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pdj8128p4947

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just did    this is what its saying

Your mailbox is being created. This process may take a few minutes.


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pdj8128p4947

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can you see it now?


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Drew N, Alum

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No, but as I said, the reality is it can take a few hours.
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pdj8128p4947

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so what do I do if its still not on by tomorrow?


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Drew N, Alum

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You can let me know here. I will find out why and fix it. What is the address you are trying to create?
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Drew N, Alum

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Ok, if it isn't working later tonight, let us know and I'll find out why.
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Sharon3094

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It created the email under our domain, but when she logs in the email icon shows locked.  
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henriboch6677

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How do I create an email account for my new website?

This reply was created from a merged topic originally titled
how do I set up an email account.
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cruzin795842

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How to I retrieve emails sent to the email I set up and also link it to the one in my contact us page?
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Diane1030

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how do i get business email addresses

This reply was created from a merged topic originally titled
business email addresses.
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Aubrey T

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Hi Diane -

Please let me know if you have trouble with any of the steps above.

Thanks,
Aubrey
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Jules Marcel

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I read your response on how to get/manage emails. However, where do I find the 'email' link on the left you elude to? i cannot locate it anywhere. I do have a registered domain and my website is pointed to it.
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marcia62536172

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I also can not find this link. Please respond to this email to help us set up our business emails.
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Aubrey T

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Hi Marcia & Jules -

If you don't see the email link, you probably don't have email addresses included in your package. To add them to your account, go to Account > Account Summary > Get Add-ons, then add the desired mailboxes.

Once the mailboxes have been added to your account, you should see the "email" link.

Thanks,
Aubrey
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irstaxdoctor3654

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This reply was created from a merged topic originally titled
how do i set up email for my site? what are the steps?? where do i go???.
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Ehsan Zaheer

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Hi irstaxdoctor3654,

It doesn't look like you've added any emails to your account yet, to do so:

Click Add-on Services > Customize my website > Add extras > email > upgrade

(add hmail accounts)

*use the instructions at the top of the page to create the email account after adding hmail accounts

Let me know if I can offer further assistance, thanks!

Ehsan

If this post helps, please give a "Star" and complete this survey to rate me.
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PitchersLLC

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Will someone lease provide me with instructions on how to create the email addresses associated with my domain? I cannot seem to locate the website where I do this at once I log into my account.

Thank you!
Krissi Langdon
Pitchers, LLC

This reply was created from a merged topic originally titled
Creating Email Addresses - Domain.
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Ehsan Zaheer

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Hi Krissi,

Your current subscription does not include email service, you'll need to add it by logging into your account and clicking:

Add-on Services > Customize my website > Add extras > email > upgrade
(add "hmail" accounts)

Let me know if you need further assistance, thanks!

Ehsan
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jmhirt9563

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bpsmoody017004

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This reply was created from a merged topic originally titled
A personalized email address for my website.


Is there a way for me to get an email address with my website's name after the @ sign. For example, mine would be something like bpshirk@indianachristianhoops.com.
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Drew N, Alum

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Email addresses are an add on for your account. They cost $1/month for each email.

Thanks

Drew
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John1302

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How would I get the personalized email that I create to forward to my gmail account?
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Mike F., Alum

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What sort of email are you referring to. Sorry but I don't understand what you are asking.
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John1302

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I have been going around and around over this issue you guys have created.
I want my personal website email to forward to my gmail.com account like this without having to pay others to get something done that was working before with homestead. Like this:
myname@mydomain.com forwared to myname@gmail.com
I do want a strait answer to fix this problem.
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Mike F., Alum

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This is a duplicate question answered on another page: https://community.homestead.com/homes...
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jennifer0606

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OMG I am trying to do this also forward my email I just set up to Gmail.  I have to have this service.
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Drew N, Alum

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Forwarding mail is available under the advanced settings. It is not recommended as it vastly increases the chances of getting marked as spam. It is a much better idea to setup your gmail account to POP your Homestead mail.
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asw

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This reply was created from a merged topic originally titled
Cannot access email from newly-created website/"invalid" credentials--what can I do?.


I recently set up my Homestead website and decided to send myself a test email. When I logged in to view the email, I got this:

LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=567334677-96389845

I want to access my emails asap. What to do?
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Drew N, Alum

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It doesn't appear that you have created an email address yet. It will take about an hour to activate once created.

Drew
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Christopher6672

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This reply was created from a merged topic originally titled
how do i set up my email account?.
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Drew N, Alum

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Follow the instructions above.  It can take an hour or so for the mailbox to activate.

Drew
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getfit4008

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This reply was created from a merged topic originally titled Not getting emails..

I recently created a website on squarspace. The site is hosted by homestead. I am able to see my site perfectly but unable to get emails. How do I correct this?
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Drew N, Alum

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Hi getfit4008,

You will need to create an email address first.  Once you create it, it may take a couple of hours before it is fully functional.

Thanks

Drew
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getfit4008

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Actually the email addresses already exist.
carol@sumnerfitness.com and getfit@sumnerfitness.com
These are old email addresses that have been used for years.

I am sure this is something simple that I am just not seeing.

Thank you for any help you can provide Drew.
I appreciate it.
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Drew N, Alum

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In March of 2014 that domain was transferred from another host.  In April of 2014 you apparently changed nameservers to Godaddy.  I am assuming that you may have had your email service with them.  Yesterday, your nameservers were switched back to Homestead's.  This would put your email service with us, but the actual email addresses do not move like that.  You can contact Godaddy for your account information(if it was with them, I can only speculate).  Or you can create new email boxes with Homestead.  No old emails would be available.  They are stored on another company's server.

Drew
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Drew N, Alum

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If you mail was with Godaddy, then we simply need to change your MX records to theirs, so please get those from Godaddy if that is what you want to do.
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getfit4008

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Yes, I recall something about the MX records before. I am certain that is the information that needs to be updated. 

I assume that I just need to locate the exact numerical data from go daddy and plug that into the MX records and that should resolve the issue?

Thank you so much Drew
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Drew N, Alum

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It will not be numerical, but yes, ask Godaddy for their MX records for your email service and replace what is in the Advanced DNS section of the Homestead domain manager.

Drew
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getfit4008

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Thanks Drew, 
Apparently I needed to make changes to the A record and to the MX records. But yes godaddy needed to give me the correct info.

Thanks for you help.
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Drew N, Alum

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You're welcome. 
This reply was created from a merged topic originally titled how do i get email.
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Scott2653

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This reply was created from a merged topic originally titled Add e-mail to my domain..

It's been a while since I added an e-mail address to one of my domains.  Can't remember how it is done, so any help is appreciated!  Thank you!
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Drew N, Alum

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Hi Scott2653,

This should help.

Drew
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Sal7920

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This reply was created from a merged topic originally titled how do I add an email address for my site ?.
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Beth5052

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This reply was created from a merged topic originally titled how do i activate new email address for a new employee?.
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Drew N, Alum

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You can follow these instructions. It can take a couple hours for the address to be fully active.
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Beth5052

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I didn't see any steps to follow in your email.
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Drew N, Alum

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You click on the link in the email and the instructions are at the top of the page it takes you to.
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Beth5052

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I am sorry - but I do not see any link.
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Drew N, Alum

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Do you see a button below this message that brings you to a website? If not, use this URL, https://community.homestead.com/homestead/topics/how_do_i_create_an_email_address_for_my_domain
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Donn3846

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This reply was created from a merged topic originally titled Can someone help me set up a domain email account for my account?.

I need to set up an email account that is attached to my domain name how do I do this. I don't see anywhere on the site were I can do this?
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Drew N, Alum

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Donn3846, You may need to refresh the page in your Homestead account to see the email tab. Let us know if you need additional help.
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karl3893

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This reply was created from a merged topic originally titled Adding second email help.

I currently have an email account through homestead. I am using the homestead open-Xchange server directly . I hired an employee and want him to have email. I went in and upgraded my account to add one additional email. However, when I try to open the xchange server and go to configuration and try to "add email" I am getting an error message. I'm not sure I'm entering the proper information in the server setting snd outgoing server settings. When I try to just copy the same information that is listed as it pertains to my email I get error message. Can someone please help me set this up? I tried to get help via the chat service but he couldn't help me.
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Drew N, Alum

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You do not set that up. Follow the instructions at the top of this page to create the new address. It can take a couple of hours to complete set up.
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David5092

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This reply was created from a merged topic originally titled Questions with how to add new employee's emails.

Thanks for the help in advance. I currently have my own email through Homestead and wanted to add my other business partner his own email. I went to settings > Email Accounts > I clicked new and entered the basic info in. I wasn't sure what type of server to make his email. When I completed his and went to send test email it said can not send since his does not support id "4"   ???    please help
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Daniel3786

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This reply was created from a merged topic originally titled Where do I go to manage my email accounts.

just want to know where I go to edit my email accounts, or add new ones
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JJ9911

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This reply was created from a merged topic originally titled I've never used my email on here. I'm trying to use it now but not sure how..

I've never used my email on here. I'm trying to use it now but not sure how.
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prout8999

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I can't find where the email icon is.
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Drew N, Alum

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prout8999, email addresses are not included in the basic package. They are $1/month each. If you would like 1 or more added, please let me know.
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jbmcdermith6597

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I do not have an "email on the left" button to click on.  How do I set up an email address?
Thanks
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Drew N, Alum

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jbmcdermith6597, The starter package does not include email service. Email addresses can be added for $1/month each. I can add however many you need for you, or you can do so from the Add on services on the left. Click on customize my website, then Add extras at the top.
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Bett8492

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Hello,
I want to cancel my current email address because of the number of spam and junk emails I receive - somehow this email address has been compromised.  Then I want to add back on my one email for $1/month with a different address.  Please advise how to do this.
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Drew N, Alum

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You can go to manage my email account on the email tab in your account and delete the existing one and then create the new one.