How do I configure my payments?

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  • Updated 5 years ago
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This looks so plain and simple but that's not what's showing on my website to integration

Note: This topic was created from a reply on the How do I set up my payment processor? topic.
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Elizabeth2630

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Posted 5 years ago

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Drew N, Community Manager

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It looks like you are logged in now, but the payment option is turned off. The thread you were in was for Storefront, not Simplestore. Go to the Ecommerce tab in your account, and turn on the payment processor. You might have to log in again to the merchant account.

Drew
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Elizabeth2630

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I did everything a test Ryan and keep that still tickets at the end it keeps asking me to try a new card. Did that too!
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Elizabeth2630

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Sorry that it's not right! Test payment seem ok
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Drew N, Community Manager

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The processor needs to be on. Also, if there is a test mode you are using, you must turn that off.

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Elizabeth2630

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Okay I have it on
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Drew N, Community Manager

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Now, can you go through the checkout process? If not, where are you getting stuck?

Drew
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Elizabeth2630

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Everything goes through until it gets to the credit card processing and asked me to try again or use a new card which I did! I'm not sure if I have the username right or Md5-Hash right?
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Drew N, Community Manager

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Ok, Transfirst provides support directly for the actual payment. Please call 800-254-7171 for assistance. They will be able to confirm your credentials and help you with the issue.

Drew
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Elizabeth2630

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Funny I did have a transfer a merchant account and it still wouldn't work. And no one seems why it's not working I put hash and all this other stuff and it still wouldn't go through because it says quantum gateway homesteads secure;(((((((
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Elizabeth2630

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I guess I don't know what my merchant account number is anymore? This all started Intuit drop or sold Homestead! They said Stripe was Free! I will close my account with Homestead if I can get this correct I'm not going to start my store all over again re-putting in everything
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Drew N, Community Manager

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Stripe is free, but only available on the Storefront. You have Simplestore. You will not have to re-enter products in the Simplestore. If you had an Acceptsafe account, then it is now Transfirst. You will need to contact the phone number above to confirm credentials. For your security, we have no access to your merchant service.

Drew
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Elizabeth2630

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The problem with the simplestore. I could not share with Facebook or twitter with product shower. I have to wait to Monday again! Thanks for your help! Think it would be simple and easy well apparently it's not to me, thanks again
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Drew N, Community Manager

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You should be able to use the Simplestore on Facebook once you get the merchant account straightened out. Transfirst support is available 24/7/365, so you don't have to wait until Monday if you want to get started.

Drew

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