How do I cancel my Homestead account?

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Here are instructions to cancel your Homestead account.

In the upper right corner, Click Account and choose Account Summary.

At the bottom of the page, click Cancel All Services.

Hope that helps!

Homestead FAQ, Employee

42,916 Points

Posted 7 years ago

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7 years ago

Homestead FAQ, Employee

42,916 Points

Official Response

Here are instructions to cancel your Homestead account.

In the upper right corner, Click Account and choose Account Summary.

At the bottom of the page, click Cancel All Services.

Hope that helps!

Did this answer help? If so, please mark 'good answer' below for other people to find this post. Also like us on Facebook and Twitter to learn more about how to grow your business.

9 people like this

2013-11-15T18:34:09+00:00

marina2942

60 Points

What if you don't want to cancel "all" services but just one service?

2013-11-15T19:51:56+00:00

Mike F., Alum

184,678 Points

Just reply here with what it is you wish to remove, and we can take care of it from this end.

Mike

2014-01-24T01:33:27+00:00

tom7684

90 Points

I cancelled my account in November, but payment is still being taken from my bank including January (WHY)

2014-01-24T01:43:27+00:00

tom7684

90 Points

VERY DIFFICULT TO CONTACT HOMESTEAD FROM AUSTRALIA. ALL ATTEMPTS MEET NEGATIVE RESULTS. IF MY SITE HAS BEEN TAKEN DOWN, WHY AM I STILL BEING CHARGED?

2014-01-28T23:42:33+00:00

Mike F., Alum

184,678 Points

This account was not closed. I have now closed it for you. and am issuing a refund for the last two months.

Mike

2014-02-10T15:44:05+00:00

Joanna8497

70 Points

I have been having the same issue for over 3 months now. I called to cancel the webstore only (now Bigcommerce) but I am transferred thru intuit to homestead and then put on eternal hold! I held for 48 minutes because I'm desperate to get the billing to stop, but no one ever picked up. I want to keep my website but I just want to get rid of the online store:/ please help, they keep billing me every month and I haven't even set the store up? Could someone please let me know what I need to do. Thanks so much

2014-02-10T21:46:27+00:00

Mike F., Alum

184,678 Points

Just letting you know I did cancel the store.

2014-02-10T22:44:09+00:00

Joanna8497

70 Points

Thanks so much, just got the email confirmation :-) Wish I would have found you sooner! Thanks again

(Edited)

2014-02-11T14:04:11+00:00

Mike F., Alum

184,678 Points

You're welcome!

Mike

2014-06-23T07:30:34+00:00

Greg Vincent0119

110 Points

Hi Mike I would like to cancel my storefront as well the one that cost around $37/Mos..... I'd like to keep the website tho... If it is possible is it okey if I could get a refund for a couple of months as well?...It's difficult contacting Homestead wanted to cancel it for months now

2014-06-23T11:24:06+00:00

Drew N, Alum

262,816 Points

You only want to cancel the Storefront Greg?

We can do that for you, but we first need to let you know that all data in the Storefront will be deleted after we close it. If you would like to backup any data or design work for a later possible store, then check out this topic on data backup.

When you are ready to cancel, please type "Confirm delete" in this topic.

Thanks

Drew

2014-10-01T20:10:03+00:00

Randy8074

80 Points

I would like you to cancel my Simple Store don't use it any longer.

2014-10-01T20:23:36+00:00

Mike F., Alum

184,678 Points

Randy8074, We can remove it for you. Just reply here to confirm that are are ready for us to remove it.

Mike

2014-10-16T16:45:46+00:00

Aviesha2278

90 Points

I would like to delete my storefront and keep the website also.

2014-10-16T18:43:36+00:00

Mike F., Alum

184,678 Points

Aviesha2278 , I see you contacted another agent, and the Storefront has indeed been removed.

2014-10-18T17:08:17+00:00

Donna4398

80 Points

It would be nice if you all made the cancellation process easier. It would also be nice if it was possible to reach a customer service representative via phone. With that said, I cancelled an "add-on" site today. I pay an additional $2.00 per month for this now cancelled website. I would like to make sure that I am not billed for it in the future. How do I assure that my credit card will no longer be billed for this? Thank you.

2014-10-18T17:17:37+00:00

Drew N, Alum

262,816 Points

Hi Donna4398,

This is a topic for cancelling your entire account. Please read the topic for removing add on services. Before you can remove the additional sites charge, you must remove the second website. I see 2 sites still showing. You will need to log in to your Homestead account and go to the Websites manager. From the drop down, select the site you wish to remove. Under the Edit site button, you will see a link that says more. Click it and you will see an option to delete the site. Once deleted, please let me know in the topic for removing add on services and I will remove it for you.

I am sorry, but phone and online chat are currently available only Monday-Friday, but employees are here in the community 7 days a week.

Thanks

Drew

2018-08-22T19:46:19+00:00

josh4391

60 Points

I would like to cancel my account....the link to "cancel all services" doesnt work

2018-08-23T19:29:40+00:00

William9406

90 Points

would be nice if the cancel button actually worked.

2018-08-24T23:22:28+00:00

kevin0220

60 Points

I agree. doesn't work for me either :(

2018-08-30T20:34:20+00:00

Ai7752

60 Points

I agree. doesn't work for me either.

2018-09-01T13:32:44+00:00

Sven7090

132 Points

The link to "cancel all services" doesnt work for me either.

2018-09-01T15:22:29+00:00

Sven7090

132 Points

I want to cancel my account and my site, but this stops me: "We are unable to delete your website because you have a domain name associated with it." Can you help me?

2018-09-03T00:49:25+00:00

Ben8438

92 Points

Cancel button doesn't work for me either. Ridiculous.

2018-09-03T16:22:49+00:00

Leslie9311

60 Points

Yep- Same here!!!!!

2018-09-04T18:15:34+00:00

Sven7090

132 Points

As I wrote 3 days ago: "I want to cancel my account and my site, but this stops me: "We are unable to delete your website because you have a domain name associated with it." Can you help me? " Nothing is happening, I have paid my billes to Homestead for many years, but now I don't need the my site anymore. I have deleted all my pages. How do I close my account and get out!

2018-12-06T03:25:43+00:00

captaincameron7195

100 Points

Able to set up online, but have to wait for the call center to open to cancel.
And I was just going to cancel and start another account due to domain name needs.
But no--that little bit of a glimpse into how things work indicates to me that they do not need my business.

2018-12-17T18:16:30+00:00

Valerie8523

160 Points

Tried this and it told me to call. Am I cancelled or not?

2019-01-08T01:59:44+00:00

Sandra6035

80 Points

Got the same response when I cancelled.

7 years ago

bernieman84630

62 Points

how can I cancel my free trial

This reply was created from a merged topic originally titled
How can i transfer domains at any time.

7 years ago

naidacoburn

190 Points

Will my account stay open until the next renew date if I cancel today?

6 people like this

7 years ago

myla3395

82 Points

This reply was created from a merged topic originally titled
I want to terminate my contract and stop my hosting. What do I need to do?.

7 years ago

best1gamer14124

82 Points

Hi everyone , i am really need to cancel my account , cause i don't have money in my credit cart , and i don't want to be charge , so can anyone plzz help me !!

This reply was created from a merged topic originally titled
How Can cancel my account in intuit website ??.

1 person likes this

2013-02-27T18:55:21+00:00

Aubrey T

15,316 Points

Hi Best1Gamer -

Please check out the instructions above! Hope they help! Sorry to see you go.

Thanks,
aubrey

2013-11-22T07:07:18+00:00

Reported

1,660 Points

Annoying credit carts

7 years ago

southwind2476

84 Points

How do I cancel the website and the credit card payments? Thank you.
Paul Morrison

This reply was created from a merged topic originally titled
I do not wish to continue with Homestead. Thank you.

2013-03-15T20:37:15+00:00

Aubrey T

15,316 Points

Hi Paul -

Sorry to see you go! Please check out the instructions above on how to cancel your account.

Thanks,
Aubrey

7 years ago

David Marshal3106

60 Points

Will the account and payments stop instantly?

7 years ago

stevehopper24084

102 Points

I have just signed up for the starter package, I had to go as far as signing up for the 30 day free trial to be able to see just what is available for that price.
What is available for that price is not suitable and I refuse to pay x4 times that price for a service that is suitable.

How do I cancel my 30 day free trial before it starts. ?

This reply was created from a merged topic originally titled
Help me OUT !.

2013-03-21T18:43:29+00:00

Aubrey T

15,316 Points

Hi Stevehopper -

I completely understand -- sorry to see you go!

Please check out the steps above for more info.

Thanks,
Aubrey

6 years ago

tinica9830

82 Points

This reply was created from a merged topic originally titled
hello.

if i dont want to be on this site anymore how should i shut it down ?

6 years ago

Tony2265

82 Points

This reply was created from a merged topic originally titled
How do I delete my website services account with intuit? I have already deleted the website itself..

I want to stop Intuit from charging me the monthly web services fee since I have deleted my website today.

6 years ago

Glinda9383

102 Points

This reply was created from a merged topic originally titled
Website deletion.

How do i close my account and my website

6 years ago

Alessandra2176

160 Points

If I delete my homestead account, will I be able to use my domain name in another hosting? How to do this process, please??

5 people like this

6 years ago

humphrey7249

82 Points

This reply was created from a merged topic originally titled
I need to cancel my subscription. How do I go about doing that?.

I need to cancel my subscription and there are no tabs listed on the intuit page to let me do so.

6 years ago

Jerry9211

80 Points

Bring back Intuit... Homestead email is horrible!!! Site Builder "plus" is also horrible!

1 person likes this

6 years ago

Jim Mallory

82 Points

This reply was created from a merged topic originally titled
cancel account.

How do I cancel my account? I have never used this domain.

6 years ago

reaganpenn8009

82 Points

This reply was created from a merged topic originally titled
I Used the "free for a year" version of Homestead.

Hey guys! I just started a website and I used the "free for a year" version. After I'm done with my free year, can I delete my account for good and not have to pay anything? I really don't want to spend any money on this.

6 years ago

goglobalgt2012

82 Points

This reply was created from a merged topic originally titled
hi, i have 2 accounts, i need to cancel one and there for only pay one, can anybody help me please! I ́m from Guatemala..

cancel one accounte

6 years ago

ljoslin1313

82 Points

This reply was created from a merged topic originally titled
how to cancel.

I decided this is not for me

2013-11-21T17:09:52+00:00

Mike F., Alum

184,678 Points

You can follow the steps above to close the account, or if you have problems, reply her to confirm that you are ready and we'll close it for you.

2018-07-10T15:11:43+00:00

Robin1110

182 Points

I cannot cancel my account - that button will not click when I go through all of the steps. The opt out of auto renewal clicks but then says there was an error. Seriously THIS is why I am leaving HS.

6 years ago

Ken9945

82 Points

This reply was created from a merged topic originally titled
I want to cancel my account, but you are making it impossible to do so. Cancel it today or you will talk to my attorney..

6 years ago

nbcnbeldanga3416

264 Points

This reply was created from a merged topic originally titled
Need help about domain transfer and billing.

hello, i am going to transfer my domain from homestead also i have added my credit card info in the time of registration, so after transferring my domian, how to delete my account? and is there will be any charge to my credit card if i dont use homestead as i am going to traansfer it?

2013-12-07T13:21:50+00:00

Drew N, Alum

262,816 Points

If you close the account prior to the billing date there will be no charge to your card.

Thanks

Drew

2015-02-19T18:22:49+00:00

Nikita6332

60 Points

Drew will the charge be reversed????

2015-02-20T13:42:27+00:00

Drew N, Alum

262,816 Points

It looks like you got this handled.

2015-02-23T21:18:18+00:00

Douglas6441

62 Points

Please help me cancel also. I have been trying last week to cancel online (does not work), to chat with a rep (does not work), and to call (on hold forever).

2015-02-23T23:02:53+00:00

William S

18,878 Points

Douglas,

Your account is closed.

2018-07-10T15:12:50+00:00

Robin1110

182 Points

William can you please cancel my account? It does not work when I try. Thank you

6 years ago

Mark5888

82 Points

This reply was created from a merged topic originally titled
discontinuing our service with homestead.

how do we go about discontinuing the service provided by homestead? also, will we be able to receive credit since we recently upgraded as well? our webesite is Beacon Baptist Church.

2013-12-08T19:58:11+00:00

Drew N, Alum

262,816 Points

You can cancel yourself, but if you would like a prorated refund you will need to call support or open an online chat during the week.

Thanks

Drew

6 years ago

abie46rossi8453

92 Points

This reply was created from a merged topic originally titled
how delete domain and account homestead?? for permanent.

6 years ago

ruth4201

112 Points

This reply was created from a merged topic originally titled
We find it necessary to close out web site due to family illness issues. Will the monthly charge disappear from my credit card after today?.

6 years ago

Forrest6466

82 Points

Thank you.

2014-03-22T17:03:55+00:00

Drew N, Alum

262,816 Points

You're welcome. Sorry to see you go.

Drew

6 years ago

magus7310917

82 Points

This reply was created from a merged topic originally titled
How To Uncreate An Account.

I created an account by mistake Now I want to UNCREATE it - I mean remove all my personal and Credit Card details from this website. Does anyone know how to do this?
Also why just repeat questions in an email - Why not email ANSWERS?
I am David magus731@yahoo.com

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