How do I cancel my Homestead account?

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Here are instructions to cancel your Homestead account.

In the upper right corner, Click Account and choose Account Summary.

At the bottom of the page, click Cancel All Services.

Hope that helps!

Homestead FAQ, Employee

42,606 Points

Posted 7 years ago

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7 years ago

Homestead FAQ, Employee

42,606 Points

Official Response

Here are instructions to cancel your Homestead account.

In the upper right corner, Click Account and choose Account Summary.

At the bottom of the page, click Cancel All Services.

Hope that helps!

Did this answer help? If so, please mark 'good answer' below for other people to find this post. Also like us on Facebook and Twitter to learn more about how to grow your business.

9 people like this

2013-11-15T18:34:09+00:00

marina2942

60 Points

What if you don't want to cancel "all" services but just one service?

2013-11-15T19:51:56+00:00

Mike F., Alum

184,678 Points

Just reply here with what it is you wish to remove, and we can take care of it from this end.

Mike

2014-01-24T01:33:27+00:00

tom7684

90 Points

I cancelled my account in November, but payment is still being taken from my bank including January (WHY)

2014-01-24T01:43:27+00:00

tom7684

90 Points

VERY DIFFICULT TO CONTACT HOMESTEAD FROM AUSTRALIA. ALL ATTEMPTS MEET NEGATIVE RESULTS. IF MY SITE HAS BEEN TAKEN DOWN, WHY AM I STILL BEING CHARGED?

2014-01-28T23:42:33+00:00

Mike F., Alum

184,678 Points

This account was not closed. I have now closed it for you. and am issuing a refund for the last two months.

Mike

2014-02-10T15:44:05+00:00

Joanna8497

70 Points

I have been having the same issue for over 3 months now. I called to cancel the webstore only (now Bigcommerce) but I am transferred thru intuit to homestead and then put on eternal hold! I held for 48 minutes because I'm desperate to get the billing to stop, but no one ever picked up. I want to keep my website but I just want to get rid of the online store:/ please help, they keep billing me every month and I haven't even set the store up? Could someone please let me know what I need to do. Thanks so much

2014-02-10T21:46:27+00:00

Mike F., Alum

184,678 Points

Just letting you know I did cancel the store.

2014-02-10T22:44:09+00:00

Joanna8497

70 Points

Thanks so much, just got the email confirmation :-) Wish I would have found you sooner! Thanks again

(Edited)

2014-02-11T14:04:11+00:00

Mike F., Alum

184,678 Points

You're welcome!

Mike

2014-06-23T07:30:34+00:00

Greg Vincent0119

110 Points

Hi Mike I would like to cancel my storefront as well the one that cost around $37/Mos..... I'd like to keep the website tho... If it is possible is it okey if I could get a refund for a couple of months as well?...It's difficult contacting Homestead wanted to cancel it for months now

2014-06-23T11:24:06+00:00

Drew N, Alum

262,816 Points

You only want to cancel the Storefront Greg?

We can do that for you, but we first need to let you know that all data in the Storefront will be deleted after we close it. If you would like to backup any data or design work for a later possible store, then check out this topic on data backup.

When you are ready to cancel, please type "Confirm delete" in this topic.

Thanks

Drew

2014-10-01T20:10:03+00:00

Randy8074

80 Points

I would like you to cancel my Simple Store don't use it any longer.

2014-10-01T20:23:36+00:00

Mike F., Alum

184,678 Points

Randy8074, We can remove it for you. Just reply here to confirm that are are ready for us to remove it.

Mike

2014-10-16T16:45:46+00:00

Aviesha2278

90 Points

I would like to delete my storefront and keep the website also.

2014-10-16T18:43:36+00:00

Mike F., Alum

184,678 Points

Aviesha2278 , I see you contacted another agent, and the Storefront has indeed been removed.

2014-10-18T17:08:17+00:00

Donna4398

80 Points

It would be nice if you all made the cancellation process easier. It would also be nice if it was possible to reach a customer service representative via phone. With that said, I cancelled an "add-on" site today. I pay an additional $2.00 per month for this now cancelled website. I would like to make sure that I am not billed for it in the future. How do I assure that my credit card will no longer be billed for this? Thank you.

2014-10-18T17:17:37+00:00

Drew N, Alum

262,816 Points

Hi Donna4398,

This is a topic for cancelling your entire account. Please read the topic for removing add on services. Before you can remove the additional sites charge, you must remove the second website. I see 2 sites still showing. You will need to log in to your Homestead account and go to the Websites manager. From the drop down, select the site you wish to remove. Under the Edit site button, you will see a link that says more. Click it and you will see an option to delete the site. Once deleted, please let me know in the topic for removing add on services and I will remove it for you.

I am sorry, but phone and online chat are currently available only Monday-Friday, but employees are here in the community 7 days a week.

Thanks

Drew

2018-08-22T19:46:19+00:00

josh4391

60 Points

I would like to cancel my account....the link to "cancel all services" doesnt work

2018-08-23T19:29:40+00:00

William9406

90 Points

would be nice if the cancel button actually worked.

2018-08-24T23:22:28+00:00

kevin0220

60 Points

I agree. doesn't work for me either :(

2018-08-30T20:34:20+00:00

Ai7752

60 Points

I agree. doesn't work for me either.

2018-09-01T13:32:44+00:00

Sven7090

132 Points

The link to "cancel all services" doesnt work for me either.

2018-09-01T15:22:29+00:00

Sven7090

132 Points

I want to cancel my account and my site, but this stops me: "We are unable to delete your website because you have a domain name associated with it." Can you help me?

2018-09-03T00:49:25+00:00

Ben8438

92 Points

Cancel button doesn't work for me either. Ridiculous.

2018-09-03T16:22:49+00:00

Leslie9311

60 Points

Yep- Same here!!!!!

2018-09-04T18:15:34+00:00

Sven7090

132 Points

As I wrote 3 days ago: "I want to cancel my account and my site, but this stops me: "We are unable to delete your website because you have a domain name associated with it." Can you help me? " Nothing is happening, I have paid my billes to Homestead for many years, but now I don't need the my site anymore. I have deleted all my pages. How do I close my account and get out!

2018-12-06T03:25:43+00:00

captaincameron7195

100 Points

Able to set up online, but have to wait for the call center to open to cancel.
And I was just going to cancel and start another account due to domain name needs.
But no--that little bit of a glimpse into how things work indicates to me that they do not need my business.

2018-12-17T18:16:30+00:00

Valerie8523

160 Points

Tried this and it told me to call. Am I cancelled or not?

2019-01-08T01:59:44+00:00

Sandra6035

80 Points

Got the same response when I cancelled.

7 years ago

bernieman84630

62 Points

how can I cancel my free trial

This reply was created from a merged topic originally titled
How can i transfer domains at any time.

7 years ago

naidacoburn

190 Points

Will my account stay open until the next renew date if I cancel today?

6 people like this

7 years ago

myla3395

82 Points

This reply was created from a merged topic originally titled
I want to terminate my contract and stop my hosting. What do I need to do?.

7 years ago

best1gamer14124

82 Points

Hi everyone , i am really need to cancel my account , cause i don't have money in my credit cart , and i don't want to be charge , so can anyone plzz help me !!

This reply was created from a merged topic originally titled
How Can cancel my account in intuit website ??.

1 person likes this

2013-02-27T18:55:21+00:00

Aubrey T

15,316 Points

Hi Best1Gamer -

Please check out the instructions above! Hope they help! Sorry to see you go.

Thanks,
aubrey

2013-11-22T07:07:18+00:00

Reported

1,660 Points

Annoying credit carts

7 years ago

southwind2476

84 Points

How do I cancel the website and the credit card payments? Thank you.
Paul Morrison

This reply was created from a merged topic originally titled
I do not wish to continue with Homestead. Thank you.

2013-03-15T20:37:15+00:00

Aubrey T

15,316 Points

Hi Paul -

Sorry to see you go! Please check out the instructions above on how to cancel your account.

Thanks,
Aubrey

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