how do i cancel my big commerce storefront

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I am being charged a Usfcy amount and a Ccy Fee ?
I do not understand why my website fee have jumped so dramatically, I had asked about two weeks ago for my storefront to be removed.
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reception3540692

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Posted 6 years ago

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Drew N, Alum

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I don't know what those charges are. How much are they for? You do have a Storefront that adds $29.99/month to your account, but it would still be under the Homestead charge. The addition of that store was the last contact we have a record of. How did you request it be cancelled?

I can cancel it for you, but I need to advise you that cancelling the Storefront will result in the loss of all data in the store. If you want to delete the store, please type Confirm Delete, and I will remove it.

Drew
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reception3540692

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Hi drew,
I emailed the consultant that set up my storefront twice and I posted a question on here aswell.

I would like to confirm and remove my storefront please :)

The first one was $3.00 then I got charged another $80.00 ??
Very odd I usually pay $45.00 , so I was charged the normal amount I usually pay and then the two amounts I have stated previously.

thank you for getting back to me so quickly !
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Drew N, Alum

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I have removed the Storefront, but those amounts do not come from this account. The last charge was $68.97, at the end of March. Without Storefront, it will be $38.98.

Do the charges have a company name or phone number?

Drew

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