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Installing Social Shop
1. Click on this Bigcommerce Socialshop Application link.
2. Click Add Socialshop to My Page.

3. Click on Choose Facebook Pages and select your store from the drop-down. Click Add Page Tab when finished..

4. Enter your store URL in the provided area. Click Save Settings.

5. You will see a pop-up informing you that the settings have been saved. Click the word "here" to see your SocialShop page.

NOTE: If you have not installed your own SSL you will notice the URL will change to a 'store-' URL.
To change your URL later, open your store's page and click on the Social Shop icon. You will be invited to change the settings. To uninstall SocialShop, check out this article.
SocialShop Banner
You are provided with a default promotional banner on your SocialShop page. You can upload your own from the Bigcommerce Control Panel.
1. Click on Marketing › Sell on Facebook.
2. Next, to Upload New Facebook Banner, select a file from your computer. Save to initiate the upload.

Mike F., Alum
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184,678 Points
Posted 6 years ago
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788 Points
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788 Points

Mike F., Alum
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184,678 Points
Mike
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788 Points
Mike F., Alum
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184,678 Points
I'll take a look at it and try to reproduce the error so I have more information.
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788 Points
Mike F., Alum
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184,678 Points
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788 Points
Mike F., Alum
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184,678 Points
Mike F., Alum
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184,678 Points
Mike
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788 Points
I know you said you would let me know if you have any new information, but I just can't help to ask anyway. It sure would be nice to have the Facebook Store up and running this holiday season!
Andrea
Mike F., Alum
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184,678 Points
Mike
Mike F., Alum
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184,678 Points
Mike
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1,452 Points
"You need to be running a store version of at least 7.2.0 to enable SocialShop 2.
To use SocialShop 1 click here."
The problem is, when I try to click on "click here" nothing happens, the link does not work. What do I need to do?
Marcy
Drew N, Alum
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262,816 Points
Drew
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1,452 Points
Drew N, Alum
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262,816 Points
Drew N, Alum
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262,816 Points
Drew
Drew N, Alum
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262,816 Points
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1,452 Points
Drew N, Alum
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262,816 Points
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1,452 Points
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1,452 Points

I want to add my own fb banner, can this be done?
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1,452 Points
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186 Points
How do I link my storefront to existing FB page..
I see how to create a new FB business page but I don't see how to place the storefront on an existing FB page. Might I get some help with this? Thanks, Lisa
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Mike F., Alum
You may need to include screenshots of where you are stuck at or call us direct.
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