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From time to time, it may be necessary to provide us with an email header for troubleshooting purposes. This can easily be done right through the OX Webmail client.
You can do this by opening the email message from within the Inbox, or Sent folder (whichever applies), then click the "show
source" button as shown in the image below.
Then, just copy the entire
text/content that you see on the screen and paste it to the relevant help topic here on the Community (or email if instructed).
You can do this by opening the email message from within the Inbox, or Sent folder (whichever applies), then click the "show
source" button as shown in the image below.
Then, just copy the entire
text/content that you see on the screen and paste it to the relevant help topic here on the Community (or email if instructed).
Mike F., Alum
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184,438 Points
Posted 5 years ago
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112 Points
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552 Points
This reply was created from a merged topic originally titled
Why am I not receiving emails? I can send and they go to the sent boxes but they never arive to the destination..
Why am I not receiving emails? I can send and they go to the sent boxes but they never arive to the destination..
Drew N, Community Manager
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260,918 Points
Please provide the information requested and we can take a look,
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202 Points
This reply was created from a merged topic originally titled My emails ar not getting to people Sporadically Some arrive days late.
My emails ar not getting to people Sporadically Some arrive days late
My emails ar not getting to people Sporadically Some arrive days late
Drew N, Community Manager
Thanks
Drew