How to make a chat window scroll with your page?

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I have a LiveChat account and I placed their script into an HTML box on my website, but it doesn't scroll with the page. It's supposed to scroll, but doesn't. I have the same code on my mobile website (Duda) and it works perfectly fine. The people at LiveChat said it's my iFrame coding on my site. I don't see how i could modify the iFrame.

Does anyone know how to make it scroll with my page?

UPDATE: Changing the Advance setting for the HTML box and clicking on "Scroll with Page" doesn't work.
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Posted 2 years ago

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Elyzabeth , Official Rep

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Unfortunately, we cannot troubleshoot the scroll feature of the 3rd party HTML you are using. We would not be able to tell you how to edit your iFrame.

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