how to cancel website hosting and storefront and redirect domain to new website I build on new server?

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how to cancel website hosting and storefront and redirect domain to new website I build on new server?
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rgibbs9104

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Posted 5 months ago

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Michelle C, Employee

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Hello,

I can assist with downgrading the account to domain hosting only if you wish to permanently delete the websites files and storefront. For the 2 domain names on the account it will be 29.98 per year. Would you like me to complete this package change? 
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rgibbs9104

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Yes, please. I have a url that I would like them to redirect to
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Michelle C, Employee

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I have downgraded the account to domain hosting. It will charge $27.95 and cover you for the year. You can point the domains to another url by setting up a sub domain point or edit the dns to point to their a records. 



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rgibbs9104

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Thanks but when I click on "domains" it takes me to Billing & Payments. It doesn't show the page that your screenshot shows.
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Michelle C, Employee

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This was due to the status of the account. I have updated the status and you should be able to access the domains options now. 

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