how to cancel the storefront

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  • Updated 3 months ago
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I'm trying to  remove or cancel storefront power by bigcommerce but I wasn' t sure how to?
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Jacob0286

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Posted 3 months ago

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Elyzabeth , Official Rep

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Hello Jacob0286

We would have to do that on our end. Are you wanting to just delete the Storefront and keep your hosting/the rest of your account? What is the reason you are looking to cancel?
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Jacob0286

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I just need storefront  remove.  I can't afford  to keep  the  storefront  right now.
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Elyzabeth , Official Rep

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Ok, Jacob0286, I definitely understand. We can remove the Storefront. I just want to confirm that deleting the BigCommerce store will be a permanent solution. If, in the future, you decide to use BigCommerce again, you will not be able to get any existing content back and you would actually have to go directly through Big Commerce because we no longer offer that product through Homestead. Is that all ok?
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Jacob0286

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yes that ok.
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Elyzabeth , Official Rep

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Ok Jacob0286

I have removed that from your account. You should get an email letting you know about that change and you will not be billed for it again.
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Jacob0286

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ok 

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