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Where do I unlock my domain? Can't find it using past instructions.
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330 Points
- frustrated
Posted 4 months ago
Elyzabeth , Official Rep
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17,578 Points
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330 Points
Thanks so much! I also need the transfer authorization code if you can help me with that. I appreciate your speedy reply, Elyzabeth, thanks again!
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330 Points
I'm trying to transfer my site and not be charged for another year. I need to retrieve info from pages from my old site, do you know how long I have to do that before I am locked out? Thanks for the help, Elizabeth
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330 Points
I'm trying to transfer my site and not be charged for another year. I need to retrieve info from pages from my old site, do you know how long I have to do that before I am locked out? Thanks for the help, Elyzabeth
Elyzabeth , Official Rep
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17,474 Points
Hello Astrologer Neil
At this point, it looks like your account is closed. We would have to reactivate it for you to be able to retrieve info and transfer the domain. We can switch the account to monthly so you don't get charged for 1 year, but just 1 month.
At this point, it looks like your account is closed. We would have to reactivate it for you to be able to retrieve info and transfer the domain. We can switch the account to monthly so you don't get charged for 1 year, but just 1 month.
(Edited)
