How do I unlock my domain? I can't find it, under DOMAINS

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Where do I unlock my domain? Can't find it using past instructions.
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Astrologer Neil

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Posted 4 months ago

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Elyzabeth , Official Rep

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Hey Astrologer Neil
With your current account status, you actually are unable to get to the page that would allow you to unlock your domain. If you would like, I can do it for you. Just let me know.
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Astrologer Neil

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Thanks so much! I also need the transfer authorization code if you can help me with that. I appreciate your speedy reply, Elyzabeth, thanks again!
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Astrologer Neil

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I'm trying to transfer my site and not be charged for another year. I need to retrieve info from pages from my old site, do you know how long I have to do that before I am locked out? Thanks for the help, Elizabeth
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Astrologer Neil

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I'm trying to transfer my site and not be charged for another year. I need to retrieve info from pages from my old site, do you know how long I have to do that before I am locked out? Thanks for the help, Elyzabeth
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Elyzabeth , Official Rep

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Hello Astrologer Neil
At this point, it looks like your account is closed. We would have to reactivate it for you to be able to retrieve info and transfer the domain. We can switch the account to monthly so you don't get charged for 1 year, but just 1 month.
(Edited)

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