how do I talk to a real person at homestead

  • 0
  • 1
  • Question
  • Updated 8 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving for 7 days of inactivity.

who knows the phone number to tech support at Home Stead
Photo of owen2520

owen2520

  • 334 Points 250 badge 2x thumb

Posted 8 months ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 45,842 Points 20k badge 2x thumb
Hello,

If you would like to speak with support, our number is 1-800-710-1998
Photo of owen2520

owen2520

  • 334 Points 250 badge 2x thumb
Elyzabeth have you also seen that the statistic pages aren't working again. I did switch my stuff to cloud flare a month ago or so.

I get this when I click the button

Microsoft VBScript runtime error '800a000d'

Type mismatch: 'CDate'

/v8/handle_params.asp, line 311



Thanks for your help


Owen


Photo of Elyzabeth

Elyzabeth , Official Rep

  • 45,842 Points 20k badge 2x thumb
Hi Owen,

Yes I have seen that stats aren't working on secure sites. I'm sorry for that trouble. What we've found to be the issue is actually unrelated to the trouble we had before. The server that is connected to the tracker for Sitebuilder Plus sites is currently down. We are working on resolving that, and as soon as we are able to get that server back up, your stats will start working again.
Photo of Catherine9642

Catherine9642

  • 410 Points 250 badge 2x thumb
their customer service # isĀ 1 (800) 710-1998 according to a simple web search.....

This conversation is no longer open for comments or replies.