How do I delete a pointed domain

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I built a site in homestead and pointed it to a domain not hosted by homestead.  The client then signed up for a homestead account and I transferred the site to their account.  However...the pointed domain is still on my account.  I need to make it go away...rename their homestead website (which I can't do because I have it on my side)...and point the domain not hosted by homestead from their account (which I can't do because I have it on my side)  It won't let me delete the site on my side because their is a domain attached to it and I can't figure out how to delete the pointed domain.
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sharee7565

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Posted 5 years ago

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Drew N, Alum

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Official Response
What is the domain name? We have to delete it for you. Do they have email addresses on the domain?
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Todd H, Social Media Specialist

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Hi Lisa McHale, cghildbirthmiami.com is not on your account, but are you referring to childbirthmiami.com to be removed?
(Edited)
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sharee7565

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the pointed domain is ruebonphotography.com  There are not emails association with the domain.  Thank you so much for your help.
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Drew N, Alum

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The domain, ruebonphotography.com, has been removed from your account.
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sharee7565

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You are a rock star!  On Easter Sunday too.  Thank you so much
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Drew N, Alum

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and you're welcome
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Barry0773

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please delete this as well. http://www.nydadiaspora.com The domain does not even exist for over a year. Thanks
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Todd H, Social Media Specialist

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It looks like someone may have helped you out with this earlier, I hope the agent was helpful!
(Edited)
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velvetteaparty2468

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I need help with that too. I created a domain for a personal account that I have, when it should have been created on an entirely new account for my business, so I deleted it. I then created the business account and tried to use this same domain, but the system hadn't processed it by then so it went through as a pointed domain. I need this domain to be deleted so it can be available again as a domain that has not been linked to any accounts.

www.thevelvetteaparty.com

thanks!
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William S

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I can take care of this, but the domain is still hosted by us. Do you need it added to an account? If so, what account do you need the domain under?
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Mustang5943

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Hi, can you help me remove mustangmotels.com from pointing to my account? I no longer want that domain to point to anything.
Can you remove it for me?
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Drew N, Alum

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It has been removed.
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Mustang5943

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WOW! that was so fast thank you.
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Drew N, Alum

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You're welcome
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Thomas5430

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I have a bunch of pointed domains I'd like to delete...can you help me?
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Drew N, Alum

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Thomas5430, yes, please list them in this topic. Please put 1 per line.
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Greg6549

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I have one as well   capital-ins.com  I built a site and pointed it to that but now they have built their own through another company and i need it to be removed from homestead.  
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William S

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I have removed capital-ins.com off the account. 
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Rhonda8334

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I would like all but one site deleted, how do I do that? I want to keep txecologix.
(Edited)
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Rhonda8334

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frasiercuttinghorses
texasbuffaloexchange
certifiedtexasbison
allaboutbison

I think that's it :)
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William S

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Just to clarify, do you want all domains deleted from these sites your listed? This will remove all the domains on your account.
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Rhonda8334

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Yes please...I am going to another direction. Texas Ecologix :)
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William S

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Okay, I have removed the domains from the account.
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Rhonda8334

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Thank you!!!
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kimberly6500

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I need help with this too!  I have a website www.gillaspieconstruction.com which I need deleted from my account please.
Thanks!
Kimberly
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William S

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Hello,

Your domains are not considered pointing so you would follow the article below for deleting the domain.

https://community.homestead.com/homestead/topics/how_do_i_delete_a_domain_name_on_my_account
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Sue NOlan

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I have a pointed domain that I need deleted anawimpastoralcounseling.org
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William S

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Hello,

Please confirm you wish to delete this domain. I do see an email address tied to the domain and deleting the domain will delete the email box and all emails associated.
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Sue NOlan

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yes please delete this 
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Drew N, Alum

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Removed
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Bren Schultz

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Hi, any chance you could please remove the domain pointing to my site called BroadwaySanMarco.homestead.com ?  It is currently pointing to CountryClubHeightsMesa.org and I just want it to be BroadwaySanMarco.homestead.com

Thank you!

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Drew N, Alum

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It has been removed
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Bren Schultz

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Any chance you could help me remove some pointed domains from my account please? 

investinu and tbgphotography need to go.... everything else should stay

Thanks!!!

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William S

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Removed
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Patrick2427

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Hi can you please remove a pointed domain from my account? snootyfoxmotorinn.com
Thanks!!
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William S

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Removed
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Patrick2427

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Thanks!
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Dave6607

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This reply was created from a merged topic originally titled I need to remove a pointed domain from my account..

I am trying to remove a pointed domain from my account so that I can point that domain to a different website
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Drew N, Alum

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What is the domain you need to remove?
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Marty7055

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Hi, I need the kravmagaassociation.com domain removed from my account. 
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Drew N, Alum

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Marty7055,

I have removed the domain
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Marty7055

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Thank you. 
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Drew N, Alum

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You're welcome
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Ellen8191

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Good morning.  I need three pointed domains deleted from my account.  All three businesses have closed or are now operating under a new name.  They are:
   anamcharastudios.com
   alisonmackiepottery.com
   foothillsinternalmed.com

Thank you!
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Ellen8191

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Oops - I have three more.  Creative Sense Marketing, Ellen Ball Studios and Harmony Arts Collaborative.
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Drew N, Alum

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Just to be sure, harmonyartscollaborative.com, creativesensemarketing.com, and ellenballstudios.com?
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Ellen8191

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Yes.
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Drew N, Alum

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All removed. Have a great Sunday
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Ellen8191

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You too.  Thanks so much.
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Robert3881

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This reply was created from a merged topic originally titled How do I delete a domain from a website?.

I have domains pointed to some of my websites with the DNS method.  If I want to delete a domain's association with a website, it won't let me delete the domain (but I can point it to another page).  How do I remove these old domains from my account?
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William S

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Hello,

If you need a pointing domain removed, just list the domain here and I can remove it for you.
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Robert3881

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Ok, please remove these ones:

mycellphone.ca

freeringbacktones.ca

applicationgratuite.com

badback.org

whistlerskiing.net

webfile.ca

businessapps.ca

weddingspeech.ca

fotosgratis.mx

kelownatickets.com

surreyrealty.ca

1-2-8.com

blookthings.com

fratire.com

familyvacationideas.ca

pursehooks.ca

hotscene.ca

wheyproteinpowder.net

t-p-u.com

ratatouille.ca

polymerclay.ca

upperbackpain.ca

premiumletters.com

naramata.info

birthdaygames.ca

culinaryinstitute.ca

deathmetal.ca

governmentloan.ca

incontinencepads.ca

Thanks for this, it would be nice for users to have a way to delete domains in their account.  I've been with Homestead almost 15 years so these old domains start adding up!

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William S

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No, problem. They have been removed.
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Darrel3372

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I have also been with Homestead since 2002

it is the old way of hosting companies making it tough to leave for people by making process look harder than it really is. There is an array of services that Homestead make way harder than it should and when you question them, they state 'No problem. They have been removed'. and never explain why it is not within our accounts to self manage.
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maria8601

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This reply was created from a merged topic originally titled Please delete a pointed domain so I can delete associated website.

Can someone please help me to delete a pointed domain on my homestead account so that I can delete the website associated with it on homestead? thanks
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Drew N, Alum

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Let us know the domain name. This will delete all email addresses if any that use that domain.
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maria8601

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Hello Drew,

Thank you for replying to my question.  The domain name is www.malahidetrolley.com and there are no email addresses associated with it.
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Drew N, Alum

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You're welcome and it has been removed.
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maria8601

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Happy days!  Thank you. Maria
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Drew N, Alum

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Anytime!
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Katherine0368

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Help I have the same situation. I have a domain pointing to Homestead, I need the pointing removed so I can delete the website. There use to be a phone number to call to speak with a live person and get this done in 5 minutes but there's no contact information for Customer Service! The domain is www.marinaglasscompany.com.
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William S

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Hello,

The domain has been removed for you.
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Katherine0368

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Thank you William S. for your quick help!!
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William S

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Anytime! :)
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Michelle1108

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I need a pointed domain removed too -  www.truageworldexperience.com so I can use it on another homestead account.  Thanks.  :)
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Drew N, Alum

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Michelle1108, this domain has been removed.
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George7467

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Hi,

Can you please remove a pointed domain (residentialenergysolutions.com) from my homestead account?  The domain name is currently registered with Dotster, and pointing to a website hosted by another company.  I am trying to create an email address for that domain name through Dotster, but it won't allow me to do it because it's registered with Homestead as a pointed domain.  Does Homestead need to move the domain name (and any associated email) to Dotster, or will removing the pointed domain from Homestead be enough to allow email accounts to be added through Dotster?

Thanks!
(Edited)
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Drew N, Alum

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I will get to the bottom of this. Give me a few more minutes
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George7467

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Hi Drew,

I don't have it working yet, but we were able to change the A Records in Dotster, so the problem may not be with Homestead at this point.  Unless Dotster tells me otherwise, the problem (of not being able to create an email address called info@residentialenergysolutions.com) appears to be on Dotster's end and they will have to find a solution.

Thanks very much for looking into this problem.

George
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Drew N, Alum

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Good morning George. I have our folks looking into something on our end still. I'll let that continue until you say you can create the email.
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George7467

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Thank you, Drew.  I'll try to get an update this morning from Dotster.  They were going to try to fix it last night, and if they were unable to fix it, they said the domain will have to upgraded.  I think Homestead is no longer in control of that pointed domain/email, but if you can verify that on your end, that would be great.

George

   
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Drew N, Alum

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There is only one thing that doesn't look normal on our end. I don't see how it could be the problem, but I am having someone look into it. Unfortunately, it requires access to a system that I don't have. I'll let you know when I hear back.
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Zerious3599

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Please delete www.itspossible2012.org from my account.
Also delete the following
www.itspossibleproject.org
www.dfwelite.org

thanks
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Todd H, Social Media Specialist

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Hello Zerious3599,
Since your domains are not pointed, but hosted with Homestead, you may delete your domains using the guide below:
https://community.homestead.com/homestead/topics/how_do_i_delete_a_domain_name_on_my_account

If you would like me to remove the domains for you, I can do this for you. Note, any emails attached to the domain would be removed as well.
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Kelly9024

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I need the same thing - I need the domain curtaincallplayers.com deleted from my account as I am no longer using it and it's confusing things for the business. I was not the original creator of the site, I just took over managing it. Not sure if that matters but just in case. If we could get it gone that would be great, thanks!!!
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Todd H, Social Media Specialist

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Hi Kelly9024,

The domain curtaincallplayers.com has been removed from the account
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Kelly9024

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That's great thank you

I have two domains with homestead.com but I need to delete one,

My original domain www.cockburn-handyman-services.com complete with files needs to be deleted because my new domain www.cockburn-reticulation.com wont let me see any published website changes and now I cant see either domain. I think the problem is in domain management with either site pointing at each other? I have tried for hours to fix this but no luck, I have tried to contact homestead.com support but obviously they do not support their customers?? can anyone out there help me fix this pleeeeeese!!!

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Todd H, Social Media Specialist

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Hello, we are definitely here to help you out. If you are on your Domains page, it should give you the option to delete the domain, however I can remove one if you wish. However, I think you may be inquiring more about associating your domains to the correct website.
https://community.homestead.com/homestead/topics/how_can_i_switch_my_domain_to_a_new_site_i_built
This is an article on changing the associated site. Please let me know if this helps you out.
(Edited)
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Travis9927

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I need a domain deleted that is pointed
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Todd H, Social Media Specialist

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Hi Travis9927,
Which domain would you like to be removed?
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Frank7732

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I need a pointed domain removed - the domain is www.rochesterhair.com. Thanks
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Todd H, Social Media Specialist

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Hello Frank7732,
The pointed domain rochesterhair.com has been removed.
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A4695

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I also need a pointed domain removed--the domain is www.ccodcorona.org
Thanks
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Drew N, Alum

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the domain has been removed from the account
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Elleneditz

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Drew,
I also need help with removing the following pointed domains:
temppointingrbc.com
mmautopart.com
bodysagemedicalmassage.com

This one just needs to be removed:
tigardsportspub.com

Thank you in advance for your help.
-Ellen
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Todd H, Social Media Specialist

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The domain point has been removed, Melissa9030.
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Todd H, Social Media Specialist

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Hi Rosanna9780, I have removed the domain from your account.
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Kim4346

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I need help removing a pointed domain. I already deleted it from my account and reset my nameservers with go daddy but it keeps directing to Homestead. The domain is www.windowsnsiding.com
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Todd H, Social Media Specialist

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Hi Kim4346, it does not load up Homestead for me.

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