How do I create filters in Roundcube?

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  • Updated 1 month ago
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1) Click on settings
2) Click on Filters
3) Click on the + at the bottom of the screen. A new filter will appear to the right.


4) Give the filter a name.
5) Make the desired selections for Rules and Actions. On the right side, you can add or delete rules and actions.


If you are specifically using this feature to forward emails:
6) Click "all messages"
7) Choose "redirect message to" from the dropdown
8) type what email address you want to redirect them to
9) Click "Save"
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Drew N, Community Manager

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Posted 2 years ago

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Dana0200

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This reply was created from a merged topic originally titled how do I keep from getting junk mail in Roundcube.

I am getting too much junk mail and was wondering if there is a way to filter my Roundcube email. Please give a complete answer...I am a novice. Thank you.
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Dana0200

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I had already seen the post " How do I create filters in Roundcube" but as a novice it did not answer my question to the point I could use the answer. Please expand the answer for a novice if you will. Thank you.
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Brian4612, Champion

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Sadly Dana spam / junk mail is as much as part of the www as websites, its annoying and takes up space BUT although servers recognise certain types of spam they cannot know all the variants out there that change almost daily. So we all have a part to play in reducing the amount by setting up filters. As per Drews instruction, if you click on the picture it will enlarge so you can see what you need to do. If you are getting stuck or confused just explain simply what's causing you a problem and I am sure Drew or one of the other members can "walk" you through it.
(Edited)
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Drew N, Community Manager

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Dana, if you look at the options in the filter, it starts with Filter Rules. This is the criteria for the incoming message. The second part is what to do if the message matches the criteria. We can definitely assist you more if you need it, but please give us a specific example and I can show you what the filter should look like. You may need to make a few as spam varies certain components.
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Andrew8383

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I set up a filter to move daily unwanted marketing mails to my Junk Mail folder. I used From, Any Rule, containing XXX and it worked just fine for a week, but then the filter stopped working for no apparent reason and all rules are being ignored. I have tried testing different rule criterion, but this made no difference. Whatever I do, every rule is completely ignored. Any suggestions?
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Andrew8383

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Thanks. The email address is mail@andrewobrien.net
Some of the filter rule words include:
rightmove - but emails from rightmove.com are getting through
Zoopla - emails from Zoopla.co.uk get through
cruise - emails from cruisenation.com get through
travelzoo - emails from travelzoo.com get through
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Drew N, Community Manager

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I think I see the issue. You have added all the words on one filter. This should mean they all have to be present. You should have a line for each filter and filter action. You make 1 and then hit the indicated plus(+) sign to add another. You should see a number of lines in the rules.

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Andrew8383

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Drew, thanks for your advice. I have deleted my original filter and have replaced it with a new one using a new line for each - although this does not seem to have made a difference as I am still receiving emails from names contained in the filter. Could it be a DNS issue?.
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Drew N, Community Manager

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It should not be a DNS issue as the mail has already reached the server. The filter should be applied after it arrives in the inbox, though you should not see it in the inbox. i will log in and take another look now.
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Drew N, Community Manager

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Please leave the Check 3 email in your inbox. There does appear to be an issue. I will have the mail admins take a look.
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Dana0200

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My filters are also not working. Here is an example:
Fiter Rules -
matching any of the following rules
from
contains = monoprice
move messages to = trash

I still get emails from "monoprice"
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Drew N, Community Manager

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Ok. If you get any more of those in the inbox, please let me know, and leave them in the inbox for me. Are there any other filters that aren't working?
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Dana0200

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Hi Drew,
The monoprice filter seems to be working now but none of my other filters are yet to work.
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Drew N, Community Manager

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None of them? Are there any that have messages that are in the inbox, but should have been filtered? If so, which ones.
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Dana0200

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None are working. Here are just a few of the filters that are not working...

Zillow
Dakine
netflix

If any filters were working I would see the filtered email in my trash. None have gone to my trash.
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Drew N, Community Manager

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I will keep working on the filters, but for legitimate companies like these 3, you are better off using the unsubscribe link on the message. They will stop if you do that.
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R.9229

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This reply was created from a merged topic originally titled Blocking e-mails on Roundcube.

Hi. Could someone please tell me how to block someone's e-mails on Roundcube?  There's one person in particular who is hounding me day and night and I don't even want to see their name pop up in my inbox. Many thanks.
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Daniel9245

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This reply was created from a merged topic originally titled HOW DO I MARK CERTAIN EMAILS AS SPAM SO THEY ARE BLOCKED FROM MY INBOX?.

HOW DO I BLOCK CERTAIN EMAILS FROM COMING IN MY INBOX?
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johndeese1808

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This reply was created from a merged topic originally titled How to block email addresses.

I'm getting unwanted mail from a sender.  How do I block from even being received?
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R.9229

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There's a person who has been placing nonsense messages in my guest book for years, so I finally had to disable my guest book because I can't spend so much time policing the guest book. It's a shame. I wish I was able to block that person from submitting comments in the guest book.

In addition, the same person is sending me nonsense e-mails, so I'm trying to block him. In "Filters" I've placed his e-mail address, but I'm confused about the rules: match all following rules, match any of the rules or all e-mails. I clicked "any." Then I clicked on "From" and "is equal to." plus a value of "1." But I have no idea what any of that means and if it's the correct way to block his e-mails.

(Note: I first clicked filter "all messages" and sent myself a test e-mail, but my own e-mail didn't go through. So I assume that "matching all rules" or "any rules" is okay. I hope so.)

I then clicked "reject message" with the comment added: "Permanently blocked." I assume this means that he'll get that message when he sends an e-mail. Have I done this correctly?

Any feedback is much appreciated.  Thank you kindly.



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Drew N, Community Manager

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What email address is it? I'll log in and take a look, but it looks ok, except you should enter the email address they are sending from.
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R.9229

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Yes, I did initially enter an e-mail address and it seems to be working (fingers crossed). Thank you for your prompt reply.
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R.9229

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May I please inquire if there are some instructions or a "help" file for Roundcube e-mails? I'm having difficulty understanding and applying the following categories in the filters option:

- contains

- does not contain

- is equal to

- is not equal to

- exists

- does not exist, etc.

Also, does the number value mean that the filter will work according to the number you choose? Not sure about that one either. 

Thanks in advance.


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R.9229

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Correction: I meant to write, "Once you've completed filling out the information and you click 'Save,' the program asks you to 'Please enter a value to test the header against' and a blinking cursor appears..."
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Drew N, Community Manager

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Homestead provides the support for Roundcube, so I can't give you another place to go, but if you can provide me the email address of the person, I can log into your email and see if I can create a filter. If there is something wrong, it appears to be with your specific account. I have several filters working on different email addresses.If you provide the email address that is receiving the emails, I can see if I can find the problem with your filter. Once fixed, I can explain what I changed, or I can have the mail admins look to determine the problem. I assume you want these messages automatically deleted.
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R.9229

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Thank you very much, Drew. After submitting my last post, I kept trying to make it work and finally succeeded. I think the problem was that I had clicked "reject with message," but I didn't write the message (or it got deleted when I tried again). Whatever the case, I checked using a couple of messages from different e-mail addresses and they were rejected, so problem solved. Sorry for the inconvenience. I was getting exasperated with the unwanted messages. I appreciate your support.

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Drew N, Community Manager

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Excellent. I am glad you got it. Have a great weekend!
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R.9229

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>Have a great weekend!<

U2!

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Richard7655

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This reply was created from a merged topic originally titled Email Spam.

A company out there has there email service stuck in a loop and keeps sending me email how can I mick sure these emails get into the spam and I will not be able to pick them up in my outlook?
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Elyzabeth , Official Rep

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Hello Richard7655

If you follow the instructions in this post, you can filter those messages to skip the inbox and go right to trash.