How do I change from Platinum Package to Starter?

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I only need a basic page without any bells and whistles, and need to downgrade the monthly amount I am paying.  There is no clear options when I log in to change the type of plan I have....I need some help
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  • like I am paying too much

Posted 1 week ago

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themieleman, Champion

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Michelle C, Employee

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Hello Carlos,

Looking at your account and what you are using we can definitely downgrade your package to a cheaper monthly payment. The lowest I can reduce it is to the the starter package that will still include everything you are currently using for $27.98/ month. Would you like me to lock you in with the starter package for $27.98/month?
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Yes please!  I would really appreciate that  :)
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Elyzabeth , Official Rep

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OK, I have processed that downgrade of your account. Let me know if you need any further assistance.