How do I add more disk space for my website and can I do it online right now?

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This conversation has been merged. Please reference the main conversation: RESOLVED: Website Publishing and Form Submission Errors 5/31/2020

Error message just received:  The total size of the files you want to publish exceed available disk space.  You must reduce the total file size you are publishing or purchase additional disk space before attempting to publish again.  I want to purchase additional disk space right now.  How can I do in online since you are not open for support or sales right now?  Thanks.
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Steve2122

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Posted 1 month ago

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WaltRidenour

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I have the GOLD PLUS package and its not letting me upload to file manager its telling me I need more space it says MB Storage Space (5120) | Total: (529 / 5120 Used) All I am doing is working out of my file/manager  now I can't upload my improvements to my images, According to this I've only used 529 of 5120 and I am paying 207.00 for the gold plus package and now I cant upload to file/manger when I update images even if i save the image after I updated it the go into file manager and delete the image then go back and upload it again its telling me 0 space to upgrade...I think there's a problem a few days earlier I couldn't even get into file manage it kept saying 404 error 
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Elyzabeth , Official Rep

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Thank you for reaching out regarding the issue with publishing.  I know this has made things difficult with managing your website over the weekend.  Our dev team has corrected this problem and you should be able to publish now.  Please test this when you have a moment. If you are still experiencing this issue, I recommend you close out of the builder, clear cache, and try again.

Thank you

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