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How do I add media files to my site?

Question
Updated 3 months ago
Answered

If you want to add an audio or video file to your site you can follow these instructions.

Please keep in mind the supported file types

Audio: ogg, wav, mp3, mp4, aac
Video: ogv, webm, mp4

1) Launch Sitebuilder and open the page on which you wish to place the media file.

2) Click on the insert button and then hover the mouse over YouTube.
Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1441549/30203-129k6fk_inlinejpg1467241000

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1441549/30203-129k6fk_inlinejpg1467241000

3) Select Video Player or Audio Player as appropriate. You will then be able to upload the media file from your computer. Supported formats are listed above.

4) With the media file uploaded you can now drag the element to where you
would like it displayed on your webpage. You can also use the properties manager on the right for additional options.

Drew N, Alum

262,646 Points

Posted 3 years ago

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770 Points

I am having trouble uploading an mp4 movie file to my site. I tried following the instructions above but my screen view is completely different than what I see above. I have no insert button that I can see. It says that mp4 media files are not accepted for this type of element. The element in question is the media file box that pops up when you select add media file button. I'll try more searching on the forum. Thanks in advance!

Comment

2016-07-11T17:31:11+00:00

Drew N, Alum

262,636 Points

You are probably using Sitebuilder desktop. It is an older program and does not support mp4. You would have to add these using HTML, https://community.homestead.com/homestead/topics/can_i_play_an_audio_file_using_html5_in_sitebuilder

0

172 Points

This reply was created from a merged topic originally titled How do I add music to my website.

I want to add music to my website. How do I do it?

Comment

294 Points

I followed the instructions above as well and cannot upload an mp4 video file. We are using the online sitebuilder software, so it should be "up to date".

Comment

2016-09-12T16:48:56+00:00

Drew N, Alum

262,646 Points

Teresa8270, which site and page are you trying to upload the file to? Can you try the import option from within the file manager? Make sure to use Firefox or Chrome. Do you get an error? Can you describe exactly where you are getting stuck?

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2019-02-25T15:50:32+00:00

70 Points

I used the add video tool works fine. How do I lock to home page in the Video section I added only? mot the other pages?

0

152 Points

This reply was created from a merged topic originally titled load video.

Comment

142 Points

This reply was created from a merged topic originally titled Music tracks all start together?!.

When you go to the music page on my website, all three tracks I've posted immediately start together. Noise! I want them to start only when selected. Please help!

Comment

2016-10-03T21:33:41+00:00

Drew N, Alum

262,636 Points

ELizabeth2506 Brian was correct. You will need to delete them and add them back according to these instructions at the top. The newer player will resolve the issue. Keep in mind that these only work in the online Sitebuilder. If you sometimes use the old desktop program then you will need to add the media files via HTML code.

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2018-05-07T15:40:23+00:00

92 Points

Are you saying that this is the only way to correct this. My website was constructed in many layers starting in 2010 and would require dozens of rebuilds. In my case all of the music players on a page (8-12 or more) play simultaneously only in Mozilla Firefox but my website works fine in Internet Explorer. I have not tried other browsers. How can I fix this (what appears to be a browser problem) otherwise in Mozilla Firefox. Thanks for your help.

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2018-05-07T19:07:49+00:00

Drew N, Alum

262,636 Points

It will happen on Chrome too if you have the newest version. The issue is that the old players used plug ins to play. The browsers are dropping support for plugins completely, so they players need to be changed out to the current ones which work on HTML5 and should work universally. Unfortunately, replacing each player is required. I am sorry.

0

2,392 Points

This reply was created from a merged topic originally titled Why does an audio clip automatically play, when I have it 'unchecked' for it not ....

This concerns our Firehouse Moustache Wax site. I have it unchecked for
audio not to play on our home page (so the customers can choose to hear
the audio or not), but it plays automatically when in Firefox. When
using IE it doesn't play automatically. Not sure about Google as I only
use Firefox or Explorer on my laptop. Is there a way to correct this, or
why does it automatically play in one browser and not the other?

Also,
we just had a customer tell us that the audio clip we have on our
'Photo Gallery' pages actually downloaded to his computer. It's just an
audio clip of someone saying 'Wow!' and we have it checked to play
automatically. Why would it download the file to his computer? How can
we change this? Thanks!

Comment

2016-10-14T16:23:38+00:00

Drew N, Alum

262,646 Points

You'll need to delete the players and add them back according to these instructions. Browsers are discontinuing support for plug ins, so use the new media players and they will not require plug ins. They will play on all browsers and the controls will work correctly.

0

122 Points

This reply was created from a merged topic originally titled How do I stop multiple media files from playing simultaneously when page opens?.

Multiple media files on the same page all play simultaneously when page opens. Need to make them "click to play" only

Comment

2016-10-28T15:20:42+00:00

Drew N, Alum

262,636 Points

You'll need to delete the current ones and add them according to these instructions. This only works with Sitebuilder Plus. If you still use the old program sometimes, then you will need to add them via HTML code.

0

82 Points

This reply was created from a merged topic originally titled how do i add audio.

how do I add audio

Comment

2016-12-14T14:53:29+00:00

Todd H, Social Media Specialist

20,594 Points

This guide may give you some information about adding audio, but we also have another on adding it with HTML.

0

82 Points

This reply was created from a merged topic originally titled Can a music file be placed in the website?.

Want to have music play when website is visited. Can a MP3 file be placed in website and how is it done.

Comment

92 Points

This reply was created from a merged topic originally titled all my mp3 players start when I open the page. How do I turn them off so they wi....

Comment

2017-02-02T18:13:52+00:00

Drew N, Alum

262,636 Points

Roger1084, You will need to remove each media player and add it back using the instructions above. This is due to a change in the way browsers handle media

0

104 Points

This reply was created from a merged topic originally titled Headzupband.com.

Our audio was working correctly. Now every time you bring up the web page the 4 audio items we have on the front page start playing simultaneously and you have to click on each stop button to stop it. How can you correct this problem.

Comment

492 Points

This reply was created from a merged topic originally titled Audio Icon not appearing or playing on my website.

In the Website Manager I have selected an Audio Icon for my front page. In editing it I have selected a .mid file from my Files Manager. I have left it to the discretion of the viewer to turn it on or off. After saving/publishing my site page I then exit and open my website and note that the audio icon is not shown. What am I doing wrong?
Thanks for any help offered.

Comment

2017-06-02T20:00:18+00:00

Drew N, Alum

262,646 Points

That is an old player that requires plug ins for the browser, but browsers are no longer supporting these plug ins. Delete the player and add it back according to the instructions above. You will need to convert the file to a supported format.

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2017-06-02T23:31:08+00:00

492 Points

I have converted the midi file to mp3. I uploade the mp3 file via Chrome to Files Manager. I deleted the old audio player icon on my front page and re-inserted the Audio Player from the top menu as per instructions at top of this thread. I then linked the new Audio Player to my mp3 file. I saved, then previewed my page and all worked fine.
I exited Homestead and opened a link to my website using Chrome as the browser. But no music, no Audio Player Icon on my front page. I am at a loss!!!

0

2017-06-02T23:58:33+00:00

Drew N, Alum

262,646 Points

The media player on your home page is now pointing to the mp3, but it is still the old media player. That one needs to be deleted from the page. Insert > Hover mouse over YouTube > Audio player. Do not use the one on Insert > More. You will be able to tell as you will see a much different looking player in the editor. It will be black.

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2017-06-03T02:04:35+00:00

492 Points

Thank you Drew N, Icon is now present and music plays. AUTOMATICALLY! I can't seem to open my website without my mp3 file playing. It plays to a very high setting...loud. I have not set it to "automatically" play but that is what is happening. How do I set it so it is at the discretion of the viewer?

0

2017-06-04T02:25:49+00:00

492 Points

I know this thread explains a lot and good help has been provided but after following all proper installation instructions explained at the beginning of this thread I find my self still not quite a happy camper. No matter which browser I use to access my website my music comes on automatically, which I don't want. I prefer to let the viewer decide. Also in one place the audio player is not even visible. Why? Can someone please explain to me what procedure I have missed to get this fixed. Thank you for any helpful suggestion.

0

2017-06-05T16:13:05+00:00

Drew N, Alum

262,646 Points

I believe this is fixed now. For some reason the hide controls was stuck on on even though you had it off. I toggled that control and now it displays for me and does not play automatically. Please check it for me when you can.

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2017-06-05T19:04:46+00:00

492 Points

Thank you Drew N, looks like this did the trick. Working fine on this page site. I will now try to fix it on my other website page (French). Hoping all will come out fine. Thanks again

0

2017-06-05T21:45:04+00:00

Drew N, Alum

262,646 Points

Let me know if you need anything more. I am betting that will solve it. I will be doing some testing as to why that seemed to happen to you.

0

2017-06-05T22:55:24+00:00

492 Points

Hi Drew N, thanks for the corrections. Now I have everything working fine on my French site as well. However there is an extra Audio Player icon on my French front page. I just can't seem to delete it. Why is the extra icon there? Can you help please? Here is the site link page:

http://www.bertrandchesnayfrancais.homestead.com

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2017-06-05T23:17:46+00:00

Drew N, Alum

262,646 Points

Try refreshing the page by hitting f5 on the keyboard when visiting the live site. I only see the one on the page

0

2017-06-05T23:39:41+00:00

492 Points

You're right...that worked. Thanks again Drew N, all has been resolved to my satisfaction. Have a great day.

1

2017-06-05T23:54:47+00:00

Drew N, Alum

262,646 Points

Happy to help.

0

82 Points

This reply was created from a merged topic originally titled Hey, what's causing all that racket?.

All of my music examples start automatically (even though I did not check the box for automatic playback) and they all start at the same instant. How can I turn these off and allow the visitor the option of playing or not playing these examples?

Comment

2017-07-24T16:45:56+00:00

Drew N, Alum

262,636 Points

You need to delete the media players and add them according to this topic. This is a result of changes in the browser.

0

82 Points

This reply was created from a merged topic originally titled autoplay media files.

I have a page with 6 MP3 files linked to 6 players - despite having the autoplay box unchecked, when I view the page, all 6 files start to play at once (changing browser has no effect) I have tried checking it, saving it & then unchecking the autoplay box & resaving, but all 6 start to play at once whatever I do :'(

Comment

2017-08-30T22:38:28+00:00

Drew N, Alum

262,636 Points

Martin7287, you need to delete the players from the page and add them back according to the directions at the top of this page.

0

110 Points

We are using the online sitebuilder and want to upload a video file from our computer with out having to use youtube or vimeo. Is this posible? We tried to look for the insert button as in the original thread and can not find it and when trying to upload video it only gives the option for the url.

Comment

2017-09-05T17:20:16+00:00

Drew N, Alum

262,636 Points

It looks like you got some help from support this morning.

0

themieleman, Champion

63,202 Points

You can use the html selection in your editor. Select More > HTML

Comment

1 person likes this

110 Points

that option and layout is only on site plus and desktop (works great), site online does not gives you that (left out a lot of functions, good ones) , and according to tech support they are to different platforms and cannot migrate back and fwd. thanks tho

Comment

82 Points

This reply was created from a merged topic originally titled Audio player question..

I have a page where I put multiple audio clips (church site). In the past it has been fine, but now I am experiencing the problem of all of the clips starting when you open the page. I've never had the problem before. It has been a little while since I put audio files up. Have I missed a setting/update somewhere? TIA

Comment

2017-09-13T17:20:16+00:00

Drew N, Alum

262,636 Points

EDGAR9035, delete each player and add it back using these instructions. This is due to a browser change.

0

82 Points

This reply was created from a merged topic originally titled Audio File Playing Automatically.

I have added the audio player to my website, and I did not select "Auto Play". However, when publishing, the audio is auto-playing which can really irritate users of the site. Any advice?

Comment

2017-09-14T16:42:28+00:00

Drew N, Alum

262,636 Points

Ken6221, delete that player and add a new one, following the instructions at the top and it will work. You have added the old media player.

0

102 Points

This reply was created from a merged topic originally titled MP3 plays when box is NOT checked to play automatically.

why is this happening? I make sure all the boxes are unchecked after I download my mp3 file and when I preview, the mp3 starts to play.

Comment

2017-09-28T16:42:41+00:00

Drew N, Alum

262,636 Points

Meghan9043, This is because of change in browsers. Delete the players and add them back following the steps above.

0

82 Points

This reply was created from a merged topic originally titled Display of Image Scroller element on different browsers.

We are having a problem with the display of Image Scroller element on the home page of putteraroundclubrepair.com. On some PC browsers like Firefox it displays correctly. On other PC browsers or on Smart phone browsers some of the components get cut off. Is there any way to fix this ? Perhaps convert the Image Scroller to HTML5?

Comment

2017-10-05T16:02:51+00:00

Drew N, Alum

262,646 Points

Susan6920, you do have the older media player there under the scroller. It looks to me that it is the issue. The browsers display that player differently. Delete that player and use the instructions at the top of this page to install the HTML5 player. Unfortunately, it is possible that browsers will still display it differently, and you may need to make some adjustments, but it will get that audio switched to an HTML5 player which is better for your site.

0

92 Points

This reply was created from a merged topic originally titled How can I insert music.

How can I have music play on my web page

Comment

82 Points

This reply was created from a merged topic originally titled Problems with MP3 files in browsers other than IE.

I have many MP3 files on one of my webpages. I have them all configured to NOT play automatically in the website builder, but they all play automatically, and at the same time, when using most browsers.
The only browser that I have been able to find which works as expected (i.e. waits for the user to press play before the file begins to play) is Internet Explorer. How can I ensure that my MP3 files will only play when the user clicks 'play' in any browser?

Comment

2017-12-04T16:22:32+00:00

Drew N, Alum

262,636 Points

Anthony7203, this is due to a change in browsers. You need to delete each media file and add it back using the instructions at the top of this page.

0

92 Points

This reply was created from a merged topic originally titled Audio player not showing up on mobile devices any more - only desktops (new issue....

Audio player works on desktop computer & 'had' been working on I-phones, but now the audio player won't show up anymore on Apple products (www.lockwoodunitedmethodist.org/Message

Comment

2018-01-29T15:22:27+00:00

Drew N, Alum

262,646 Points

Dale6706, delete the existing media players and add them back according to the instructions in this topic

0

112 Points

This reply was created from a merged topic originally titled My audio clip plays automatically although it is not set to do so. Got any ideas?....

Comment

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