how can we edit our site?

  • 0
  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution or has become inactive.  If you believe this topic should not have been archived, please let us know, and we would be happy to review it.  You may continue to access this topic as needed fo

When we select edit in site builder, it diverts us to site builder plus and "updating and verifying information begins and never ends. We have gotten chat help 3 times over the past 2 months. We have lost most of our customers because we cannot update our site. Homestead chat support has not helped us resolve the problem.
Photo of Sarah6127


  • 140 Points 100 badge 2x thumb
  • angry

Posted 4 years ago

  • 0
  • 1
Photo of themieleman

themieleman, Champion

  • 67,228 Points 50k badge 2x thumb
Do you have a new style template? Do you have a master template? The newer templates only work with SB plus.
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Your site came up in the editor very quickly for me. Can you clear your browser and try again. or even better, try using Google Chrome. Something in your Firefox may be causing this.

This conversation is no longer open for comments or replies.